Smartphone Bluetooth connectivity with Jaguar
#22
My voice to text, which I use a lot, doesn't seem to be registered via my Android Samsung S7, and this problem has appeared before with other phones. Is that on Jag or the phone, and anyone figure out workarounds? The call volume/voice works, but it won't "listen" to spoken words when attached to bluetooth.
#23
My voice to text, which I use a lot, doesn't seem to be registered via my Android Samsung S7, and this problem has appeared before with other phones. Is that on Jag or the phone, and anyone figure out workarounds? The call volume/voice works, but it won't "listen" to spoken words when attached to bluetooth.
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Uncle Fishbits (02-28-2017)
#24
#25
Suggest after the software updates you go back to the bluetooth. NEVER A PROBLEM for me since then. hopefully this helps.
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NeverQuit (04-07-2017)
#26
I went into language/input in settings,
then went to google voice typing settings
and there's a toggle switch in there "bluetooth headset: record audio through bluetooth headset if available"
also, in the same setting menu, "hands free" leads to two more toggle switches "for bluetooth devices" and "for wired headsets"
and that did it. It wasn't turned on. lol
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amr42 (03-09-2017)
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iOS
trying next update to 11.0.1, in 11.0.0 the home screen on inControl worked but Spotify would disconnect after a few seconds but still play. I could restart the app or reconnect the cable and again it worked a few seconds then I got the message you get when you select inControl and did not have your phone connected. I could forward music but no display of the Spotify app. I could however see the song name in the touch scrren but without the app I'd have to change playlist, select random, etc on the phone
#40
I received this response from Jaguar NA who is telling me to go to the dealer, what a waste of time, it is an app that needs an update, not sure when the heck I want to take the time for them to say yep, like you said it does not work!!!:
Thank you for contacting the Jaguar Customer Relationship Center. I appreciate your feedback. We have shared your comments with the appropriate teams.
At this time we ask that you please consult your local Jaguar dealer if you have not already done so. All technical questions, advice and recommendations are handled through our authorized dealer network. Either a parts or services guide will be able to assist. You can locate your closest retailer online at www.jaguarusa.com, under "Locate a Dealer".
If you have any questions or require additional information, please feel free to contact us at 1-800-4-JAGUAR, option 9, or by e-mail.
Sincerely,
Lindsey Ucker
Customer Relationship Center Administrator
Jaguar Land Rover North America, LLC
I said:
That is a terrible response. It is clearly a software issue which you KNOW they can’t fix. I’ve worked in software 25 years and this is not something fixed at a dealership. Your app needs an update.
They quickly replied:
Thank you for contacting the Jaguar Customer Relationship Center. We certainly understand your frustration.
In order for Jaguar Cars to obtain accurate readings and concerns, we depend on our retailers to gather supporting documentation for the technical and product teams. Corrections and or updates can only be produced with the assistance of the dealerships and our loyal customers feedback. Together we will continue to produce the best vehicles, both on and off road, as it has since inception.
If you have any questions or require additional information, please feel free to contact us at 1-800-4-JAGUAR, option 9, or by e-mail.
Sincerely,
Lindsey Ucker
Customer Relationship Center Administrator
Jaguar Land Rover North America, LLC
Thank you for contacting the Jaguar Customer Relationship Center. I appreciate your feedback. We have shared your comments with the appropriate teams.
At this time we ask that you please consult your local Jaguar dealer if you have not already done so. All technical questions, advice and recommendations are handled through our authorized dealer network. Either a parts or services guide will be able to assist. You can locate your closest retailer online at www.jaguarusa.com, under "Locate a Dealer".
If you have any questions or require additional information, please feel free to contact us at 1-800-4-JAGUAR, option 9, or by e-mail.
Sincerely,
Lindsey Ucker
Customer Relationship Center Administrator
Jaguar Land Rover North America, LLC
I said:
That is a terrible response. It is clearly a software issue which you KNOW they can’t fix. I’ve worked in software 25 years and this is not something fixed at a dealership. Your app needs an update.
They quickly replied:
Thank you for contacting the Jaguar Customer Relationship Center. We certainly understand your frustration.
In order for Jaguar Cars to obtain accurate readings and concerns, we depend on our retailers to gather supporting documentation for the technical and product teams. Corrections and or updates can only be produced with the assistance of the dealerships and our loyal customers feedback. Together we will continue to produce the best vehicles, both on and off road, as it has since inception.
If you have any questions or require additional information, please feel free to contact us at 1-800-4-JAGUAR, option 9, or by e-mail.
Sincerely,
Lindsey Ucker
Customer Relationship Center Administrator
Jaguar Land Rover North America, LLC