RE: 2004 XJ8 Issues

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RE: 2004 XJ8 Issues

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RE: 2004 XJ8 Issues - 2/26/2008 5:56:42 AM

Major Problems

Posts: 5
Joined: 2/25/2008
Status: offline

I do have 2 specific questions - why can't this propshaft be balanced? and why can't the airbag sense anyone under 150 lbs?

And one other, as I mentioned of the 5 XJ's (3-05's and 2-04's) I have driven now, 3 had the vibration badly, and 2 had it slightly - why?

As for the outcome, at this point it is a matter of principal. I design and sell automation systems with values often in the many millions of dollars, if we had attained this level of non performance on any contract, the offending element would have been replaced or refunded long ago, without making them grovel for attention. This kind of response is not acceptable even for a Neon, but a Jaguar? cmon..

(in reply to FactoryJaguarTech)

Post #: 11

RE: 2004 XJ8 Issues - 2/26/2008 5:04:52 PM

FactoryJaguarTech

Posts: 2972
Joined: 1/6/2008
Status: offline

Those specific questions of course cannot be answered without seeing the car. I am sorry you are having the problems with the car.

The airbag light sounds like I would replace weight sensor kit and the OCS module. When they came out with new kit, it involved replacing the weight kit, the leather and cushion and the OCS module. I don't think many dealers realize how critical this is when doing the weight sensing kit.

Unfortunately, I am not in that area to look at your car, nor am I going to debate you about principles.
I have driven many hundreds of XJ8s, VDP, XJR, SuperV8s etc. They pretty much all have some form of a vibration in it. You are talking about the propshaft because the dealer was heading down that road. It doesn't mean that is where the problem lies regardless of who has told you it is. I have seen slightly warped brake rotors cause vibrations that will mimic a propshaft concern and also tire concerns.
I wish you luck on getting the issue resolved. If you ever have your car in FL, I will be happy to take a look at it.

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Post #: 12

RE: 2004 XJ8 Issues - 2/27/2008 4:00:25 PM

jag_genius

Posts: 1735
Joined: 6/30/2007
Status: offline

ive also seen a L/F tire on a VDP got filled with that stop leak stuff and he had a vibe little in steering and some in seat balanced the tires and it was worse.. so put VVA (Vibe analyzer) and it said it was the proshaft.. so i replaced it and still there.. turns out it was the tires the stop leak turned into a liquid and was spining and felt like a prop. weird.. but VDP and XJ are sweet and very comfortable to drive..

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(in reply to FactoryJaguarTech)

Post #: 13

RE: 2004 XJ8 Issues - 3/16/2008 10:22:00 AM

h20boy

Posts: 1341
Joined: 3/29/2007
From: Ft Worth, TX
Status: online

Any news Major P?

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Post #: 14

RE: 2004 XJ8 Issues - 3/18/2008 4:56:14 PM

Kevin

Posts: 4
Joined: 3/18/2008
From: Houston, Texas
Status: offline

I would take their offer. It is hard to get them to work with you even when you bought the car new. I bought an S500 new in '95 and had issues with the rear end on the car and after six months of bringing it back over and over again they offered me a trade for a '96 same spec as mine same color for $0.12 per mile. I took the swap and drove the '96 100K miles without a single problem. Point is it is hard to get these guys to do "the right thing" and the $2200 offer sounds fair and will cost much less than council. They know that too.

(in reply to h20boy)

Post #: 15

RE: 2004 XJ8 Issues - 4/1/2008 3:34:49 AM

sjp3003

Posts: 5
Joined: 3/16/2008
Status: offline

I also purchased an '04 with similar vibration problems (mine is an XJR). I noted it when I test drove it & the dealer vowed to fix it. Upon delivery the problem persisted between 60 and 75 mph. After 2 subsequent visits including a drive with a mechanic, one of the front tires was replaced. This has reduced the vibration. It is still slightly perceptible, but below my threshold to go back for more rounds of repair attempts. I wonder whether it can actually be completely eliminated since you have tried several cars with similar issues?

Good luck in swapping into another vehicle.

Steve

< Message edited by sjp3003 -- 4/1/2008 3:36:02 AM >

(in reply to Major Problems)

Post #: 16

RE: 2004 XJ8 Issues - 4/3/2008 4:01:44 PM

Tuck44

Posts: 5
Joined: 11/15/2007
Status: offline

My 69k 2004 XJ 8 has started this type of vibration.It varies from around 35-50mph.I have already replaced all my tires.Didn't really seem to help the vibration.Is this a sign of a major problem or just an annoyance particular to this drivetrain. I love the car and could overlook the vibration so-long as it's not a sign of a more serious problem.Any advice from a tech would be appreciated.

(in reply to FactoryJaguarTech)

Post #: 17

RE: 2004 XJ8 Issues - 4/3/2008 4:34:41 PM

Tuck44

Posts: 5
Joined: 11/15/2007
Status: offline

I had the brakes checked first. The tires were about 60% so I replaced the set.Didn't affect the vibration.

(in reply to Tuck44)

Post #: 18

RE: 2004 XJ8 Issues - 5/30/2008 7:11:17 AM

Major Problems

Posts: 5
Joined: 2/25/2008
Status: offline

Just to bring anyone who cares up to speed on this, I have retained council on this and begun the legal process with Jaguar. The car still vibrates, the airbag still does not work (with anyone under 140 lbs!) and additional issues continue to crop up. We will see if a law suit will fix the situation. Regardless of whether it does or not, my feelings towards Jaguar are permanently damaged, and that is too bad as it did not have to be that way.

I do still have the choice to purchase products with higher standards of quality control, from organizations that care enough to resolve issues when they arrise. Maybe the new owners from India will do better at these basic tennets of business..

(in reply to Tuck44)

Post #: 19

RE: 2004 XJ8 Issues - 6/18/2008 3:15:04 PM

aquill1

Posts: 5295
Joined: 9/27/2006
Status: offline

Not sure if you realize this or not but jag has the #1 rating in customer satisfaction from the dealer.

I can assure you the problems you are experiencing aren''t just one''s with jaguar but you will get them anywhere you go. Shoot the mercedes dealer I bought an used car at tried forging my signature! Every car has its fair share of problems as well as dealers.

Good luck finding the organization that care more to resolve the issues. Keep us updated. And btw novi and troy stores helped me out and were quite nice IMO.

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