XType CERTIFIED - Lemon Bayback WTF????

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XType CERTIFIED - Lemon Bayback WTF????

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XType CERTIFIED - Lemon Bayback WTF???? - 6/24/2008 10:06:54 AM

thmsmcl

Posts: 3
Joined: 6/20/2008
Status: offline

Hello All, Im so upset right now I thought this might be good forum for advice.

I just found out this morning that the Jag dealer in Dallas TX sold me a Certified, Manufactures Buyback (aka Lemon).

Of course the dealer neglected that little tidbit of information. No, I had to find out when attempting to trade the car in on a new purchase. The new dealer pulled the carfax and said, "thanks, but no thanks".

Does anyone know what the Jaguar policy is on Certification of a buy-back car. I cant believe Jaguar would do this, the warranty liability would be huge.

Im highly upset that my CPO Jaguar is now essentially worth "scrap value".

Any advice on Jaguar Factory Policy (other than driving through the dealers window) would be highly appreciated.

Thanks & Regards,
Thomas TX

Post #: 1

RE: XType CERTIFIED - Lemon Bayback WTF???? - 6/24/2008 10:55:19 AM

tarheel72

Posts: 74
Joined: 1/21/2008
Status: offline

A few questions please. First off, who is the dealer? Second, did you not pull a carfax on it yourself before you bought it? And third, why not just trade/sell it back to the dealer? Surely thay will take it, since they sold it to you. Talk to the owner of the dealership if necessary and tell him your story and see what he has to say. Just an idea.

_____________________________

Go Heels!
Zircon Blue is almost Carolina Blue you know

(in reply to thmsmcl)

Post #: 2

RE: XType CERTIFIED - Lemon Bayback WTF???? - 6/24/2008 11:23:22 AM

thmsmcl

Posts: 3
Joined: 6/20/2008
Status: offline

Good questions:

A) Dealer: Millenium Mtr Cars, Plano TX
B) No I did not pull the carfax during the purchase, wish I would have. Lesson learned. Although, I just never expected a problem vehicle to make it into Jag''s CPO program
C) Selling it back to the dealer is an option, if the delear is willing to accept any responsibility. So far, I have not been able to get a return call from the sales manager, will keep pushing. If they were not four hours away, I would drop in for a visit.

It would help my argument if the dealer violated Jaguar policy of Certification of a Lemon.

Thanks for the response.
Thomas

(in reply to tarheel72)

Post #: 3

RE: XType CERTIFIED - Lemon Bayback WTF???? - 6/24/2008 2:31:39 PM

tarheel72

Posts: 74
Joined: 1/21/2008
Status: offline

While I did not get my car from there I do have it serviced there, and I shopped there for a used Jag before I purchased mine from Texas Cars Direct. I found Millenium to be overpriced and pushy on the sales side. As for service, they seem competent but I think they are on the high side with their charges.

Having said that, I am not sure if they were obligated to say anything about the car when they sold it. If they checked it out and gave you the Jaguar certified warranty, then maybe they did all they needed to do. You could have gotten the CarFax report of course, and I am surprised they didn''t offer you one. I thought most dealers did now. I got a used Jeep for my daughter from Huffines in Plano and they did. And Texas Auto Direct gives you one up front without asking for it. You didn''t say how long you have owned the car and if it has given you any problems. If not, then I guess they fixed whatever the issues were. The warranty of course is transferrable, but I guess the other dealer still considers it a lemon and is afraid he will be stuck with it. Probably your only recourse now, if you want to trade cars, is to do so with Millenium or another Jag dealer. You may also want to see what Texas Cars Direct will do with you, as they will take trade ins. I don''t know how they would feel about it. If you can get Millenium to buy it back I doubt they will give you more than the book trade in value, which might not be what you want to get for it.

Good luck. Let us know what they tell you.

_____________________________

Go Heels!
Zircon Blue is almost Carolina Blue you know

(in reply to thmsmcl)

Post #: 4

RE: XType CERTIFIED - Lemon Bayback WTF???? - 6/24/2008 2:50:26 PM

bluejaggg

Posts: 63
Joined: 9/24/2007
Status: offline

Jaguars have problems....in your case theyre telling you the car has problems.

Jaguar (or should I say jim coleman) bought back my old X because of it being a lemon a few months ago. It was certified also, and the car was a P.O.S. I got all of my money back... but I had to use a lawyer

_____________________________

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Post #: 5

RE: XType CERTIFIED - Lemon Bayback WTF???? - 6/24/2008 2:50:27 PM

mohrd

Posts: 87
Joined: 6/2/2008
Status: offline

From what I know of most lemon laws, this X-Type probably would have been returned quite early in it''s life after what, 3 of the same customer issues/complaints. It could very well have been adequately repaired to be part of the CPO program and if you have had minimal issues, you may want your dealer or even Jag.USA to provide you with documentation on why it was "lemonized" and what was done to get it to CPO standard. It doesn''t necessarily mean it was a huge issue but just a reapt issue, does it? I know it shouldn''t be your hassle and time consumed but it may get you a few more bucks if you have something to show that adds to the CarFax report.

(in reply to tarheel72)

Post #: 6

RE: XType CERTIFIED - Lemon Bayback WTF???? - 6/27/2008 3:17:44 AM

FactoryJaguarTech