F-Type ( X152 ) 2014 - Onwards
Sponsored by:
Sponsored by:

JLR dead last in J.D. initial quality

Thread Tools
 
Search this Thread
 
  #1  
Old 06-29-2018, 07:29 AM
SinF's Avatar
Veteran Member
Thread Starter
Join Date: Mar 2016
Location: Canada, eh
Posts: 6,987
Received 2,140 Likes on 1,461 Posts
Default JLR dead last in J.D. initial quality

2018 U.S. Initial Quality Study (IQS) | J.D. Power

Jaguar - 148 problems per 100 cars, more than double of segment leader
Genesis - 68
 
  #2  
Old 06-29-2018, 07:34 AM
Unhingd's Avatar
Veteran Member
Join Date: Dec 2014
Location: Maryland, US
Posts: 16,932
Received 4,636 Likes on 3,359 Posts
Default

Originally Posted by SinF
2018 U.S. Initial Quality Study (IQS) | J.D. Power

Jaguar - 148 problems per 100 cars, more than double of segment leader
Genesis - 68
Yes...you could opt for a reliable car. But then, what would you end up with? A Kia, Hyundai or Genesis. No, thanks!

 
The following users liked this post:
Don1954 (07-02-2018)
  #3  
Old 06-29-2018, 08:17 AM
RIRR's Avatar
Senior Member
Join Date: Jun 2018
Location: McDonald, TN
Posts: 141
Received 81 Likes on 35 Posts
Default

Originally Posted by SinF
2018 U.S. Initial Quality Study (IQS) | J.D. Power

Jaguar - 148 problems per 100 cars, more than double of segment leader
Genesis - 68
Ouch.
 
  #4  
Old 06-29-2018, 08:24 AM
JagV8's Avatar
Veteran Member
Join Date: May 2009
Location: Yorkshire, England
Posts: 26,647
Received 4,483 Likes on 3,901 Posts
Default

Pretty much says buy a used car so those "problems" (which may well be nitpicks) have been fixed.

But research what things bother you, rather than some survey designed to make JDP money, and see what fits with your wishes.
 
  #5  
Old 06-29-2018, 08:44 AM
Whitefpace's Avatar
Member
Join Date: Nov 2017
Posts: 83
Received 13 Likes on 7 Posts
Default

Note the fine print: Rankings based on numerical scores, not on statistical significance. Note where class winners Acura (ILX) and Toyota (Corolla) rank on that very same index. Below the Industry average.

In other words: These numbers don't mean that much with regards to severity...
 

Last edited by Whitefpace; 06-29-2018 at 08:46 AM.
  #6  
Old 06-29-2018, 09:36 AM
zach05855's Avatar
Senior Member
Join Date: Aug 2014
Location: Calgary Alberta
Posts: 530
Received 258 Likes on 148 Posts
Default

These surveys are worthless, easily skewed by buyer expectations, buyers of Korean cars are not enthusiasts and have low expectations.
 
The following users liked this post:
DPelletier (06-29-2018)
  #7  
Old 06-29-2018, 10:16 AM
hades281's Avatar
Member
Join Date: Dec 2017
Location: Houston, Texas
Posts: 83
Received 20 Likes on 18 Posts
Default

I do think there are build quality issues with the F-Type, but I think JD Power dings them considerably on the infotainment system and other design-related things that are more “shortcomings” than “faults.”

While there is no excuse for crappy panel alignment at hood/fender (were the factory techs blind?), the Meridian sound system issues that have plagued the car for years (deaf, also?) and other things... there are known fixes for these that once sorted should being the car up closer to average. They are definitely the kind of thing you’ll notice in 90 days. Honestly a little more care and focus would make a big difference, JLR!
 
  #8  
Old 06-29-2018, 11:11 AM
Queen and Country's Avatar
Veteran Member
Join Date: Mar 2015
Location: Hastings
Posts: 7,420
Received 2,380 Likes on 1,607 Posts
Default

Fake News.
 
The following 2 users liked this post by Queen and Country:
NBCat (06-29-2018), VR46 (06-29-2018)
  #9  
Old 06-29-2018, 04:08 PM
15FTypeR's Avatar
Senior Member
Join Date: Mar 2010
Location: VA, USA
Posts: 477
Received 128 Likes on 91 Posts
Default

I'm uniquely qualified to comment here.

I've owned three Hyundais and three Jags. Neither of them has given me enough headaches to abandon the brand.
 
The following users liked this post:
dmchao (07-02-2018)
  #10  
Old 06-29-2018, 04:17 PM
NavyBlue's Avatar
Senior Member
Join Date: May 2018
Location: Houston TX
Posts: 507
Received 131 Likes on 91 Posts
Default

I'm curious to see the list of the 148 "problems" per 100 cars, or that 1.48 problem per car, to see if it's warranted to be worried or not.

Good to have 5 yrs bumper/bumper warranty & 5 years included maintenance...
 
  #11  
Old 06-29-2018, 04:28 PM
Queen and Country's Avatar
Veteran Member
Join Date: Mar 2015
Location: Hastings
Posts: 7,420
Received 2,380 Likes on 1,607 Posts
Default

They rank Honda and Toyota towards the bottom of the list and Kia at the very top.
lol. Good luck with that.
And a Lincoln above a Lexus.
Subaru and Volvo at the bottom with Jaguar
Maybe the cars that dont make it back to the dealerships are the ones that dont survive an accident.
 
  #12  
Old 06-29-2018, 04:50 PM
Suaro's Avatar
Senior Member
Join Date: Jan 2017
Location: Arizona Desert
Posts: 669
Received 118 Likes on 89 Posts
Default

Winners tell jokes, and losers say deal.

First, let’s note that the number one model was the Porsche 911.
Second, JLR captured both the last and next to last places. Coincidence?
Third, I expect that JLR accomplished this feat by combining both build defects and design defects.

When I bought my F I was looking at the panel alignment and the sales person remarked I was hoping you wouldn’t notice. The electronics are 5-7 years behind the state of the art. And the level of standard equipment is sorely lacking. At least in the case of our cars we are talking about $75,000-$125,000 vehicles. Not a winning combination.

Folks rave about the sound and the styling but you never see posts proclaiming the outstanding build quality or design features.

Ford got Jaguar up and running by throwing in billions of dollars. But the present regime is going to revert to the bad old days if they don’t up their game.
 
  #13  
Old 06-29-2018, 05:22 PM
Queen and Country's Avatar
Veteran Member
Join Date: Mar 2015
Location: Hastings
Posts: 7,420
Received 2,380 Likes on 1,607 Posts
Default

Originally Posted by Suaro
Second, JLR captured both the last and next to last places. Coincidence?
Third, I expect that JLR accomplished this feat by combining both build defects and design defects.
Not at all. When the Ftype was designed and released in the market. Jaguar had the highest rating at JD.
This is more a reflection of JD losing their way- scrol down and look they gave the highest quality award in Midsize car to Ford Fusion. LOL someone tell Ford who have scrapped the car and design.
 
  #14  
Old 06-29-2018, 05:25 PM
Queen and Country's Avatar
Veteran Member
Join Date: Mar 2015
Location: Hastings
Posts: 7,420
Received 2,380 Likes on 1,607 Posts
Default

For your reference
Your car (2014) did beat out a Kia when it was released.
2014 U.S. Vehicle Dependability Study (VDS) | J.D. Power
 
  #15  
Old 06-29-2018, 05:29 PM
Queen and Country's Avatar
Veteran Member
Join Date: Mar 2015
Location: Hastings
Posts: 7,420
Received 2,380 Likes on 1,607 Posts
Default

And as per features and initial quality
2014 Jaguars got the highest ratings possible.
Note the only other car to rank as high as a Jaguar was Porsche (who must be greasing JD because absolutely nothing is standard on a Porsche)
2014 Initial Quality Study (IQS) by Make: | J.D. Power
 

Last edited by Queen and Country; 06-29-2018 at 05:33 PM.
  #16  
Old 06-29-2018, 05:36 PM
Join Date: Jan 2012
Location: Newport Beach, California
Posts: 5,573
Received 2,577 Likes on 1,783 Posts
Default

Another caveat with any JD Power & Assoc. 'rankings' is the size of the sampling. What's more important than the IQS is the ownership experience over three to five years.

If Power's rankings made such a difference to consumers, the manufacturers listed as below the industry average would never sell any vehicles. Some of the exotics have horrible 'build quality' but people purchasing them don't care. Some look like kit cars a teenager with poor eyesight put together in their garage.
 
  #17  
Old 06-29-2018, 05:40 PM
Queen and Country's Avatar
Veteran Member
Join Date: Mar 2015
Location: Hastings
Posts: 7,420
Received 2,380 Likes on 1,607 Posts
Default

Originally Posted by NBCat
Another caveat with any JD Power & Assoc. 'rankings' is the size of the sampling. What's more important than the IQS is the ownership experience over three to five years.

If Power's rankings made such a difference to consumers, the manufacturers listed as below the industry average would never sell any vehicles. Some of the exotics have horrible 'build quality' but people purchasing them don't care. Some look like kit cars a teenager with poor eyesight put together in their garage.
I question their standards.
They tell us that the 2014 Jaguars were the best designed and quality cars bar none.
Well Jaguar hasnt changed its design or quality since then. 80%of their fleet is the same as it was in 2014.
 
The following users liked this post:
jaguny (06-30-2018)
  #18  
Old 06-29-2018, 06:03 PM
15FTypeR's Avatar
Senior Member
Join Date: Mar 2010
Location: VA, USA
Posts: 477
Received 128 Likes on 91 Posts
Default

To me these results really aren't relevant to this type of car and having honda and jaguar in the same survey is silly. You choose some brands based on emotions, or exclusivity. You choose others for a very long warranty or great value. Apples and Oranges. All cars these days are light-years ahead in terms of quality than 20 years ago.

First world problems... oh no this [thing] isn't perfect! Quality problem! People are nuts.
 
  #19  
Old 06-29-2018, 09:30 PM
uncheel's Avatar
Veteran Member
Join Date: Jan 2015
Location: Chapel Hill, NC
Posts: 1,390
Received 563 Likes on 382 Posts
Default

A recurring defect in both Jag and LR has to be the ICT/ICTP system. That alone will get you 1.5 defects per vehicle. But, I can't say it's something to keep you away from the brand. 15FTypeR's point about the improved state of vehicle quality is a good one. Almost all new cars are reasonably reliable. The greatest risk is the complexity of all the electronics - and, that's a hard for a small brand to manage.
 
  #20  
Old 06-30-2018, 07:25 AM
BRG4ever's Avatar
Member
Join Date: Mar 2018
Location: Huntsville AL
Posts: 38
Received 8 Likes on 5 Posts
Default

As with all statistics, rankings, and lists...understand the numbers and the context!
 


Quick Reply: JLR dead last in J.D. initial quality



All times are GMT -5. The time now is 02:28 AM.