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-   XJ6 & XJ12 Series I, II & III (https://www.jaguarforums.com/forum/xj6-xj12-series-i-ii-iii-16/)
-   -   Motorcars, ltd (https://www.jaguarforums.com/forum/xj6-xj12-series-i-ii-iii-16/motorcars-ltd-10539/)

wayne1991 01-22-2009 07:34 PM

Motorcars, ltd
 
Ken... i have chose not to do business with you. I planned on spending over $2500 with you. The reason is because i have sent you emails over and over and over again and still no reply... If your to busy to respond to an email, and not care about customers, your future business with me is ended.

Jose 01-22-2009 07:51 PM

RE: Motorcars, ltd
 
Wayne,

where are you sending the e-mails? Ken always replies.

have you tried calling the 800 number at Motorcars Ltd. ?

try here: http://www.motorcarsltd.com/contact.asp

Jose

wayne1991 01-22-2009 08:24 PM

RE: Motorcars, ltd
 
i tried all of the emails multliple times. I have given up with that company.

ken@britishparts.com 01-23-2009 03:48 PM

RE: Motorcars, ltd
 
Sorry. Can't please everyone.

wayne1991 01-23-2009 07:13 PM

RE: Motorcars, ltd
 
horrible business pitch if i ever heard one

JagtechOhio 01-23-2009 07:22 PM

RE: Motorcars, ltd
 
For the sake of the Forum, and for individual parties involved, some issues are best handled through private communication.

wayne1991 01-23-2009 09:25 PM

RE: Motorcars, ltd
 
i know that, but he wouldnt listen to any messages and he wouldnt reply. I was hoping for a better resonse back from him, instead of the way he handled it.

wayne1991 01-23-2009 09:27 PM

RE: Motorcars, ltd
 
you are right though...... i would like to apologize to ken.

Brutal 01-23-2009 09:43 PM

RE: Motorcars, ltd
 
Well I can only speak from my experiance and Ken has always worked with me and the many people Ive sent to him with never any complaints

JimC64 01-23-2009 10:02 PM

RE: Motorcars, ltd
 
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Wayne,
if you have had issues with Ken I suggest that you tsake it up with him privately and NOT on an open forum. Although I see you have apologised, the damage is done.
I'm sure that there could be dozens of explanations such as the server being down, PC problems, incorrect email address, annual leave etc etc.

I can only say that from lengthy experience Ken, and his Companyhave been extremely helpful to this forum and its members, both with technical support and parts supply. I can honestly say that this is the first negative comment I have ever seen, ever.


Keep up the good work Ken


Many thanks

Jaguarforums, Admin and members


Jim


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