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Free Warranty Coverage

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Old 11-03-2014, 03:13 PM
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Default Free Warranty Coverage

Had my 2 year service warranty done today, oil change etc.. I was expecting a $250 invoice and got a $0 invoice. When does free service end? I thought the first year service was the only free service on the 2013 XKR.


My car is never tracked and always driven lightly. My brakes have over 90% left which is reasonable for a car with only 5,000 miles. My rear tires have 7/32nds left which is not much considering my driving happens. However, with the immediate availability of close to 500lbs of torque with the supercharger the car demands a lot of respect.


I also noticed the brake fluid is recommended to be changed every 2 years according to the service passport. They never changed the brake fluid or said anything about it.
 

Last edited by DGL; 11-03-2014 at 03:15 PM.
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Old 11-03-2014, 04:25 PM
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Originally Posted by DGL
Had my 2 year service warranty done today, oil change etc.. I was expecting a $250 invoice and got a $0 invoice. When does free service end? I thought the first year service was the only free service on the 2013 XKR.


My car is never tracked and always driven lightly. My brakes have over 90% left which is reasonable for a car with only 5,000 miles. My rear tires have 7/32nds left which is not much considering my driving happens. However, with the immediate availability of close to 500lbs of torque with the supercharger the car demands a lot of respect.


I also noticed the brake fluid is recommended to be changed every 2 years according to the service passport. They never changed the brake fluid or said anything about it.

Looks and sounds like you have a very good service dept. up where you live.

That's great news, $0 cost.
 

Last edited by richzak; 11-03-2014 at 05:01 PM.
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Old 11-03-2014, 04:28 PM
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2012 and 2013 jags had platinum service....

Throughout the 4 yr warranty all oil changes are on the house. Starting in 2014 just the first. The 2011 boys had 5 yr 50k mile warranty vs 2012 and 2013?4 yr 50k mile warranty. Just FYI
 
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Old 11-03-2014, 04:30 PM
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I was told by my Jag dealer the brake fluid will be changed at the 3 yr service and for your 2013 DGL next yr it should also be covered!!
 
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Old 11-03-2014, 05:36 PM
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Originally Posted by Lothar52
2012 and 2013 jags had platinum service....

Throughout the 4 yr warranty all oil changes are on the house. Starting in 2014 just the first. The 2011 boys had 5 yr 50k mile warranty vs 2012 and 2013?4 yr 50k mile warranty. Just FYI

Thanks Ryan. I knew the 2011's had a great service offer. When I was in for my first service last year I understood the first service visit was on Jaguar only. This is a good surprise.
 
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Old 11-03-2014, 06:14 PM
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Originally Posted by Lothar52
2012 and 2013 jags had platinum service....

Throughout the 4 yr warranty all oil changes are on the house. Starting in 2014 just the first. The 2011 boys had 5 yr 50k mile warranty vs 2012 and 2013?4 yr 50k mile warranty. Just FYI
Jaguar Platinum Coverage - free scheduled maintenance during the 4-year warranty period- applied to ALL 2012 models (XF, XJ, and XK). For 2013, only XK models came with Platinum Coverage. XF and XJ models didn't get Platinum Coverage. Does anyone know why?

Stuart
 
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Old 11-03-2014, 06:48 PM
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Originally Posted by Stuart S
Jaguar Platinum Coverage - free scheduled maintenance during the 4-year warranty period- applied to ALL 2012 models (XF, XJ, and XK). For 2013, only XK models came with Platinum Coverage. XF and XJ models didn't get Platinum Coverage. Does anyone know why?

Stuart
The Platinum Service on the 2011, 2012 was an incentive to the buyer to buy the Jaguar brand and the XJ, XF models. Jaguar did a vast amount of advertising reference this incentive. Appears to have worked as sales for the 2012 models rose modestly over previous years sales figures.
 
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Old 11-03-2014, 09:22 PM
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My dentist likes to pull the same trick. Expect an invoice from Jaguar in the mail in about 6 weeks.
 
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Old 11-03-2014, 11:15 PM
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Originally Posted by amcdonal86
My dentist likes to pull the same trick. Expect an invoice from Jaguar in the mail in about 6 weeks.

Damn, I was having a good day until now.
 

Last edited by DGL; 11-04-2014 at 05:54 PM.
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Old 11-03-2014, 11:18 PM
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Originally Posted by Lothar52
I was told by my Jag dealer the brake fluid will be changed at the 3 yr service and for your 2013 DGL next yr it should also be covered!!

The Jaguar Service Passport recommends every 2 years. I'm going to call them on this. It will be nice to get it done twice during the warranty coverage instead of once.
 
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Old 11-04-2014, 10:59 AM
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Originally Posted by Stuart S
Jaguar Platinum Coverage - free scheduled maintenance during the 4-year warranty period- applied to ALL 2012 models (XF, XJ, and XK).
Stuart
Just talked with the service manager at my local Dealer (Niello, Sacramento) and they verified that this Platinum Service coverage stays with the car and will transfer to current owners not just the original buyer! Great news for us that bought used.
 
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