Thought the forum might like this: it's the breakdown from Rusnak Jaguar in Pasadena for a 30,000 mile service.

The price for this? $1,154. (No, I haven't done it yet and don't plan to).

Setting aside the almost $15-a-quart price for the oil...

right there in the description it's 0W-20, not 5W-20. Interesting.

 

What did you expect, it says right there they "inspect the horn" you know what kind of training that takes!?!? Not for the faint of heart

 

I told them I "inspect the horn" two to four times a day, depending. I'm all set on that one...

 

If my horn doesn't work I use my finger.

 

I hesitate to think about what you use if your finger doesn't work!

 

^^^ Colt Mustang Pocketlite..!

 

If you took me it was 1/3rd that price I would still think it was rally high!

Btw- changing your cabin air filter takes maybe 4 mins with no tools needed, would love to see them justify that labor charge. All said there's maybe 30 mins of work on that estimate. Everything there is a very easy DIY of your so inclined or any reasonably competent mechanic can do that work no need for a Jag specialist

 

??? Windscreen Paste??? What, a dab of wax?

 

Yeah saw that too never heard of the stuff.

Parts and labor should be MAYBE $240 even at a dealer. All those supposed "inspection" items are usually included at no extra price so they can hopefully take advantage of you.also slow those are easily done while the pump is sucking out your oil so no extra time taken.

 

After reading Rusnak's quote, it's difficult to be serious. Nevertheless, ...

I suggest that you write down each of the items listed in the Owner's Handbook for the 30,000 mile service and ask Rusnak Jaguar to quote you for each item separately for parts and labor, including the part numbers. Tell them you want only those items specified in the Owner's Handbook, and nothing else.

Since you're in LA, there's no shortage of qualified, independent Jaguar mechanics. Take the same list to your local indy and get a quote for the identical service. Compare the quotes and decide. Why pay more, if you don't get more?

Even if your 2010 XKR was still under warranty, having the work done at an indy won't affect the warranty. Federal law (The Magnuson-Moss Warranty Act) makes it illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. https://www.consumer.ftc.gov/article...ne-maintenance

 

Stuart that's a decent tactic the fact they it infers that they should be able to get "flag hours" for each item is just wrong. Flag hour for an oil change includes them standing there watching the oil getting syphanned out while they could be performing every one of those checklist items. It also includes minimum flag hours for things like installing the cabin air filter which again can be done easily in less than 5 mins, 2 mins if the hood is already own. They are just compounding needles charges.

My .02 - buy the right oil, good oil filter of your taste, cabin air filter from ebay or Amazon, then pay a reputable mechanic and pocket the extra $800 - .02 for my advice so $799.98.

They ate looking for high end Corp purple to just hand over credit cards and never question their prices, works most of the time

 

Could someone provide input on the last two items of this 30k service?

DDECARB. Dealer specified, but I thought with a direct injection engine, there is no way for any additive/cleaning solution to work.

DFUEL. I gather this is just flushed through the injectors. Is this a good prophylactic treatment? I have never done it, even in my (non Jag) high mileage cars.

 

I have to ask, why would they replace the engine oil drain plug, P/N AJ88461 on the work order? They suck the oil out the top so there is NO reason to touch the drain plug. Other than to pack the work order with more charges.

The heated seat filter change is one item that really gets me. I have a 2013 XJ with 50K miles on it. I have removed and checked the filters several times and there is ABSOLUTELY NO dirt on them. If there was I would vacuum them off instead of replacing them with IDENTICAL $20 Lincoln filters. (My 2012 XK seat filter was changed at the dealer by the PO and appears to be a Lincoln filter). It takes less than two minutes to remove, inspect, and replace each of the seat filters.

Why the 0W 20 oil instead of Jaguar recommended 5W 20? I really trust Jaguar engineers over a Rusnak service writers opinion.

NONE of these service items are difficult to perform in your own garage. If you know how to do some of the basic maintenance you will be much less likely to be left stranded on the side of the road with minor problems. A side benefit to doing your own maintenance is having more money in your pocket at the end of the day.

 

You can use a bore scope to examine the carbon build up yourself. As it isn't manufacturer recommended but dealer recommended, you can DIY or ignore it until your owners manual says otherwise. You can use a bottle of fuel injector cleaner with every oil change and that will help your injectors but the real problem with GDI engines is the carbon build up on the valves.

I would ask them to itemize that and also to describe exactly how they're doing it. There are a few ways to clean the valves.

Highway driving will result in less carbon buildup than city driving.
My wife's Caddy dealer made the same 30,000 mile pitch with a $400 price tag. Not an issue yet for her car. Probably look at it around 70,000.

 

You are right to be suspicious. There's no evidence that the non DI engine injectors need cleaning or flush and again you're right that it's all a waste of time on a DI engine anyway. I think the jury is out on whether the Jag DI engines need intake valve decarboning. After all it's not one of those poorly designed Audis.

 

Just as a dealer check the one that I use in Albany NY charges $9.50 per quart and $43 for the filter. The labor charge is $40. The net is it's around $160
I still use the dealer for my once a year oil changes just to keep a running record. Not a big deal considering the only cost so far have been for a set of tires. My CPO coverage is over this year but shouldn't be a problem as so far the car has not had any major issues.
Now for all you DIY'er we always have the same rants on the cost of dealer labor / parts rates. So we'll all never agree that it's better or cheaper to do it yourself. If you enjoy doing your own work then that's great and rewarding to you. If you want to pay someone else to do it well that's good too. So what ever floats your boat is good . Enjoy the drive.

 

I think the point is that if an owner insists on going to a factory dealer he really should expect to pay factory dealer prices.

 

Mate, I say this to answer your questions and meant to be helpful to all. I hate agreeing with the professionals, since I do what you are describing- but now I see that because people may get the wrong conclusions, the pro may be worth his weight.

1. Replacing the drain plug is Jaguar specified protocol. You can read it in the manuals posted on this forum. I believe Jaguar wants the non-reusable gasket on the plug to be replaced-or it might be sold as a kit. And I believe Jaguar wants you to replace that gasket after certain time. Jiffy lube wont tell you that. These guys are really doing a through job.

2. The filters are replaced for the carbon depletion, which happens long before they get dirty. Carbon is for the odor removal.

3. "Why the 0W 20 oil instead of Jaguar recommended 5W 20? I really trust Jaguar engineers over a Rusnak service writers opinion" Those are the current Jaguar specs. In other words they got the memo! it was a critical one from JLR- across all vehicles, they went to a thinner oil due to oil thickening. Truth be told I have seen Jaguar dealerships who have not gotten this Critical Bulletin.

 

Neither my 2012 nor 2013 Passport to Service books say anything about changing the drain plug or gasket. I don't see anything in the service manual about changing the drain plug or gasket when the oil is pumped out the top either.

The heated seat filters are NOT charcoal filters. The cabin filter has charcoal, but not the seat filter.

 

The technical manual for the dealer says it. I have seen it myself.

Thanks for the correction on the seat filters. You would think it that its the one place in the world charcoal actually belongs. Which begs the question what's it filtering.