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-   -   Connectivity Software not updating on E-Pace 2018 (https://www.jaguarforums.com/forum/uk-eire-68/connectivity-software-not-updating-e-pace-2018-a-275511/)

Davetherave Dec 2, 2023 03:28 AM

Connectivity Software not updating on E-Pace 2018
 
Hi, Brand new to this forum, Hi to everyone.
Not sure if others had this issue but can't get connectivity software to update. Phoned a couple of local Jaguar garages (I live north Birmingham) and they all want min £200 per hour to run diagnostics!
I'd be really grateful if anyone has an alternative solution.
Many thanks in advance.
Dave

GGG Dec 5, 2023 03:01 AM

Welcome to the forums Dave,

That's the going rate for a JLR Pathfinder diagnostics session. There are independents who have this dealer level diagnostics but it may not be necessary.

1. is this a recently acquired vehicle not purchased at a Jaguar Dealer?
2. have you followed the update procedure?
https://www.jaguar.com/ownership/inf...touch-pro.html

If you have followed the correct update procedure but it has failed, either your InControl account is not active or the vehicle is locked to the previous owner's account. Jaguar will give help on this:
Email: lradvice@jaguarlandrover.com

For specific advice on E-Pace, follow this link to our model specific forum:
https://www.jaguarforums.com/forum/e-pace-103/

Please read the guidance for new members ( https://www.jaguarforums.com/forum/n...ned-up-241802/ ) which answers many of the most frequent questions about getting started.

Graham


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