Worst Jag Dealer I've ever seen

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Jul 10, 2011 | 09:26 AM

jojos14

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Posts: n/a

Worst Jag Dealer I've ever seen

(Name deleted) is by far the worst dealer I have ever been involved with. Not only do they lie to your face but the don't take responsibility for their own screw-ups, rather they try to shift the blame to the customer.

Worst customer service ever experienced and a clueless sales staff

Last edited by Norri; Jul 10, 2011 at 09:54 AM. Reason: Dealers name removed

Jul 10, 2011 | 09:53 AM

Norri

Joined: Oct 2007

Posts: 121,001

Likes: 6,649

From: PHX some of the time

Welcome to the forum,

Would you care to give us the background to your statements?

You may have a genuine greviance, you may not.
.
I'm going to remove the dealers name from your post

Jul 19, 2011 | 04:37 PM

pkjag

Junior Member

Joined: Jul 2011

Posts: 19

Likes: 0

From: Bedford, NH

FWIW, I have had nothing but good experiences with Jaguar Exeter (NH).

Jul 19, 2011 | 06:21 PM

JimC64

Veteran Member

Joined: Nov 2006

Posts: 47,291

Likes: 9,029

From: Glasgow, Scotland UK

Please don't take this as a sleight as its not meant that way, but sometimes ( even though it shouldn't ) it comes down to personalities and the liaison between the customer and the service rep.

As stated before many times, these guys can and do on occasion hold your life in their hands, if even for a short time.

Personally, I make it my business to get to know them, befriend them, even a bottle of wine or a case of beer at Christmas and here n there.......Trust me when I say a few ££ very well spent.

Albeit not with a Jag dealer but previously with Ford, Saab and recently Audi I've had nothing but good service / support and many ££££ of parts replaced as necessary under warranty where others haven't