smartphone connectivity with Jaguar
 

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About the time I post a question, I start finding answers elsewhere on the web. iPhone connectivity has issues with every brand out there. While this website doesn't list too many Jaguar issues (suspect its just a sample size thing) I know we're having similar problems. I'd suggest reading through here if you have connectivity issues. It's possible that a similar problem/solution may exist.

auto connected car news | Why some tricks fix Bluetooth issues from iOS 9.2 update with iPhone 5-5S-6-6S+ and cars

See my post regarding new software, I was also having issues with my iPhone amongst other things but when I contacted the dealer they said there was a software update that solved many issues, so far after my car was updated I can say that everything seems to be okay

@Vichkhan, did the car software update also fix any USB related issues?

I'm having a big problem with USB connectivity with my iPhone 7. It works about half the time, and I can access InControl Apps. The other half, I get a message saying "Connect a compatible device to the USB", which prevents access to Spotify and everything else.

Tearing my hair out- I've tried updating the phone, restarting, timing the USB connection at various points (before/after InControl is loaded, etc), but I haven't been able to figure out what makes it work or not.

I was having the same issue, but if I use the genuine apple cord it works every time so my other cords are not certified ie they don't have the chip in them. They work maybe one or two time then nada. I am going to try an Amazon certified cable next.

I'm using a genuine Apple cord, so I don't think that's the issue in my case.

It still happens, although I don't know if there are any updates to the car's software or how I'd go about getting them (I presume they'd be added during a routine service?)

We have a pixel 2 and a Samsung s9 both connect just fine. - haven't had any issues reconnecting, Wonder if it is an iphone issue.

iPhone iOS 12 Connectivity Problem?
 

Is anyone else having Bluetooth issues with the new IOS 13.0 or 13.1? I'm able to initially connect but it disconnects after 20-30 seconds then attempts to reconnect rendering any phone calls or streaming useless.

Fixed in iOS 13.1.2 - according to the release notes it was recognised as a problem and indeed I can confirm that it solves my problem of Bluetooth having become unusable.

I know this is a long, on-going thread, so I thought I would add my recent experience with the Bluetooth issue. I just got my XFa week ago, and Bluetooth was working fine. The next day, however, it kept dropping. I deleted all other connections on my phone, and on the Jag. Paired them and it worked fine for maybe 5 minutes. I noticed you can toggle phone and media on and off on the Jag, so I turned off phone. It hasn't had an issue since. So if you want to use it mainly for music, just turn off the phone connection and you should be good.

hi there, i´m new here but i have had also problems with the bt-steering via iphone. i´ve connetcted a iphone se and everything was fine. after the update from ios 12.x to 13 it wasn´t possible to search for titles, artists etc. directly via the jag.
the point in the infotainmentsystem was grey not white so you can´t choose it.

so i connected the the iphone 5s from my wife with the 12.x ios and everything worked.
the issue is the ios 13. unfortunately you can´t downgrade the iphone, so i use an "old" 5s only for the jag. the problem itself is apple and the bt-technology, not jaguar.

the advantage is to connect the se only for phone and the 5s only for music. this works very good.