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-   -   2016 XjL over head console rattle issue (https://www.jaguarforums.com/forum/xj-x351-53/2016-xjl-over-head-console-rattle-issue-205956/)

DBA 08-02-2018 02:17 AM
2016 XjL over head console rattle issue
 
Hi everyone. Annoyed with a rattle in my front roof console, I removed the center portion only of the console to find the source. A small black plastic piece that pushes the button to the board inside fell off somewhere in between my seat that I cannot find. I’m trying to buy that piece but can’t seem to find it anywhere. Does anyone have any idea? I tried to improvise with a stiff foam but it wouldn’t work and the night illumination doesn’t show on the button. Any help or advice would be greatly appreciated. Thanks in advance.

JagGate 08-02-2018 07:11 AM
Isn't you '16 still covered by the factory warranty? This is a covered item.

DBA 08-02-2018 07:46 PM
Originally Posted by JagGate (Post 1940178)
Isn't you '16 still covered by the factory warranty? This is a covered item.
Unfortunately, they just said that rattles and squeaks are only covered through the first year or 12k miles whichever comes first. Besides, they said that since I opened it and that small plastic piece fell off, it cannot even be considered due to tampering.

The good thing is the rattle is fixed, but one button (i chose the parking aid) wont work since there's no piece behind it pushing it to engage the board. My other option if I cant find that piece from somewhere is to 3D print some of those pieces, but I need to get a CAD first. Seems like a real hassle.

JagGate 08-03-2018 10:17 AM
Originally Posted by DBA (Post 1940583)
Unfortunately, they just said that rattles and squeaks are only covered through the first year or 12k miles whichever comes first. Besides, they said that since I opened it and that small plastic piece fell off, it cannot even be considered due to tampering.

The good thing is the rattle is fixed, but one button (i chose the parking aid) wont work since there's no piece behind it pushing it to engage the board. My other option if I cant find that piece from somewhere is to 3D print some of those pieces, but I need to get a CAD first. Seems like a real hassle.
Huh? You need to go to another deal this most certainly IS covered under the factory warranty. His statement about opening it is also false. What a shit dealer you have. Contact Jaguar corporate and tell them your dealer is refusing to perform warranty repairs.


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