So this started happening yesterday. The car is in my garage, and locked, and now it comes up with this message! Any ideas? I have exited the app and logged back in, to no avail.

LOCK STATUS UNKNOWN

Thanks

 

Is your garage a Faraday cage ? I believe if the app is having some issues communicating fully with the car (or the car is having problems establishing a connection) then that's your "unknown". Does it happen when the car is out of the garage too ?

 

Yes, it could be parked on the street and it still happens. It only started yesterday, it was fine for 2 months, so that tells me its not the garage.

 

So I delketed the app and reinstalled it, and it works. Clearly a bug in the IOS app.

Thanks all

 

I have had some glitches where you need to force restart the iOS app and you can do that without deleting and reinstalling. Double click home button quickly and you should get a swipeable view of application windows. Find the Jag app and swipe up which terminates the application. Go back and launch application.

 

Thanks