After perusing the forums here and lurking for a while, I jumped in buying a V-tech tuner and pulley from Velocity.

Got it from VaP with no instructions, late in the evening. Was pretty frustrated until Stuart actually called me at 2147 EST. Turns out there should have been instructions included, and he apologized and sent them out to me. So far I am impressed with that level of customer service.

If the performance is as good as the service, I will be ecstatic.

 

Stuart is a class act. Rest assured.

 

+1. He gives priority to serving the customer over making the sale.

 

you won't be disappointed. Did you get the lower pulley or the S/C pulley?

 

First, Stuart is the man. He will make sure you have everything you need and then some to get you going.
Second, the performance gain is amazing. I started with just the tune and felt it greatly and then all over again after installing my pulley.

 

Lol, I got catless downpipes, both pulleys, and a tune on black friday. Got it in yesterday, theres no receipt, no instructions, nothing.

 

Hi,

Received your message and sent you an email with the instructions. It looks like there were a few programmers that got sent out without instructions. We were completely run off our feet with our holiday sale and I think a couple slipped through the cracks.

We don't send paper receipts, only electronic. For a variety of reasons, many of which are in your interest

 

Thanks Stuart. It was in spam. Can I have the instructions for the supercharger pulley, catless down pipes, and a receipt?

 

Wink , wink: