New JLR product: Battery repair by subcontractor
Hi everyone.
I feel compelled to update you on the new arrangements made regarding JLR's proposals regarding the I-Pace battery issue.
I am the proud owner of a 2019 I-PACE EV400 First Edition.
I am French and I bought it used in 2024 in the Netherlands, a country where electric vehicles are much more numerous.
I was aware of the battery issue, and this vehicle had a problem because the charge could not exceed 72% (test conducted by JLR Netherlands at the time of purchase). So I bought it anyway, knowing that the battery was still under warranty.
Upon my return to France, I contacted the JLR dealership in my region to have this issue addressed. The dealership responded positively to my request. So far, nothing new. When I dropped off my vehicle, they told me they were going to "repair the battery"!
Indeed, due to the rapidly growing electric vehicle market, garages specializing in car battery repair have sprung up in France. It took four weeks from the time I dropped off my vehicle to the time I got it back, repaired. The battery was removed from my car, sent to the specialist repairer, returned to the dealership, and reinstalled in my I-Pace. I now have an I-PACE with a battery that charges to 100% and is still under warranty.
Check with your JLR dealership if you have the same problem.
I feel compelled to update you on the new arrangements made regarding JLR's proposals regarding the I-Pace battery issue.
I am the proud owner of a 2019 I-PACE EV400 First Edition.
I am French and I bought it used in 2024 in the Netherlands, a country where electric vehicles are much more numerous.
I was aware of the battery issue, and this vehicle had a problem because the charge could not exceed 72% (test conducted by JLR Netherlands at the time of purchase). So I bought it anyway, knowing that the battery was still under warranty.
Upon my return to France, I contacted the JLR dealership in my region to have this issue addressed. The dealership responded positively to my request. So far, nothing new. When I dropped off my vehicle, they told me they were going to "repair the battery"!
Indeed, due to the rapidly growing electric vehicle market, garages specializing in car battery repair have sprung up in France. It took four weeks from the time I dropped off my vehicle to the time I got it back, repaired. The battery was removed from my car, sent to the specialist repairer, returned to the dealership, and reinstalled in my I-Pace. I now have an I-PACE with a battery that charges to 100% and is still under warranty.
Check with your JLR dealership if you have the same problem.
My understanding is JLR does not want the battery charged over 80% in their EV cars to prevent battery fires. I would not be surprised if 100% charge is a software change and it's actually at 80% showing equal to 100%. They are having a lot of battery issues and recalls due to battery fires, charging issues, software, and hardware problems that can even brick the entire car with no fix available.
JLR is actually doing buy-backs of EV's now.
JLR is actually doing buy-backs of EV's now.
JLR retailers repair the battery by replacing cells/modules all the time, I've done dozens of them personally. The BECM software should limit the charging level that is displayed to 80% as this gives an extra margin of safety to the 'thermal overload' conditions that can occur on the questionable early LG modules from MY19-20. If it's charging to 100%, it's possible they put other software in it, but in your location I can't be sure, I know in NAS market we limit the '19 to 80%, but they are also all being repurchased at this point as well. The MY20 does not get the limit or the repurchase as of yet.
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