Hello all

Just joined, been looking at the site for months and its great but unfortunately the circumstances of me joining are to be honest because i have a problem.
I have a Jaguar X-Type diesel, 2.0 litre. Its a 2006 and has only covered 48k.
I purchased the car two years ago from a Jaguar dealer.

Problems started at 32k, car kept cutting out, took it back and was told it needed four new injectors, it was under warranty so that was ok.

Since it had the new injectors it has always smoked heavily. During the last service at the same dealers i mentioned the smoke and was told it was normal, at this time the injector repair was still in warranty.

Here is the problem, at 46k and just out of the injector warranty the car started hesitating and running rough during this time it was still heavily smoking.

Last week i took it back to the dealer and argued that it could be the injectors and that i would like them examined and that i would not be paying if the injectors were found to be faulty due to the fact that i had previously highlighted the smoking problem whilst the injectors were in warranty.

Today i called for an update, they said that they had taken out the injectors sent them back to the supplier for examination, three of the injectors were found to require an overhaul and the other was not working at all. I was then told that the report concluded that the injectors had been subjected to petrol contamination and that i had to pay for the works.

I am an honest person and would not put myself out to get work done for free, and i can honestly say i have never put petrol in that car, and it has always smoked since the day the supposed new ones were put in.

Not sure if i am asking for help here but this has baffled and annoyed me.

Does anyone know of anything that could possibly give this result or am i being given the round around.

Thanks all

Darren

 

Welcome to the forum Darren,

I've copied this question from your Intro to X-Type forum. Members here with the same model will be able to help.

Graham

 

Darren, sorry to hear about the bad news with your car. Unfortunately, this is a he said/she said type of situation and the facts are basically on the rebuild shops side. I am not sure how you could prove that you have not added petrol to your car. The one saving grace would be that you commented on the smoking awhile back. But, this is where having been a bit more pro-active as soon as the new injectors were installed would have saved you a lot.

I don't have any real good advice for you other than possibly hiring a lawyer and seeing what they say. Not sure if making a "passing comment" to the effect of "you will be hearing from my lawyer" may do any good. Some times it does, some times not. Without having the injectors in front of me (and even then), I think it would be hard to disprove what the rebuild shop is saying.