XE issues
#1
XE issues
Seen this on Youtube, does the XE, XF, F-PAce really have these many issues going on?
There are lots of short videos on this page:
I see 1 person's comment from the UK said he had these same issues since the car launched this time last year even.
What have you guys seen with your XE thus far? Anyone know when the big update is coming out for the ICTP? I am hoping for a quicker UI as I feel it is way to slow still.
There are lots of short videos on this page:
I see 1 person's comment from the UK said he had these same issues since the car launched this time last year even.
What have you guys seen with your XE thus far? Anyone know when the big update is coming out for the ICTP? I am hoping for a quicker UI as I feel it is way to slow still.
#2
I personally have driven my car for over 14K miles now.
No issues with the infotainment system at all. I have the base version. It works without problems.
I've had almost no issues so far. The dealership scratched my front spoiler last time my car was in and they are going to fix it.
I just noticed that the rubber seam for the trunk lid came off at the edge the other day. I will use some strong glue to stick it back on. Nothing major, my fault since I overloaded the trunk on my last trip to NYC.
I have heard lots of issues with larger screen infotainment though...
2018 MY cars might have that update and since they are already hitting the dealerships, it should be available for MY 17 cars too
No issues with the infotainment system at all. I have the base version. It works without problems.
I've had almost no issues so far. The dealership scratched my front spoiler last time my car was in and they are going to fix it.
I just noticed that the rubber seam for the trunk lid came off at the edge the other day. I will use some strong glue to stick it back on. Nothing major, my fault since I overloaded the trunk on my last trip to NYC.
I have heard lots of issues with larger screen infotainment though...
2018 MY cars might have that update and since they are already hitting the dealerships, it should be available for MY 17 cars too
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BigCat09 (06-29-2017)
#3
#6
Could be. I have only seen it when I got in the car and immediately turned it on before the screen could do it's little Jaguar logo when I unlock it.
#7
Mosesbotbol, I have noticed the same thing! I get a ton of dirt and water in all door jams, especially the back. I've never had a car that gets just as dirty in the jams as it does outside the car. And it's not like I really ever have back seat passengers making a mess back there, either. Engine bay tends to get dirty quickly as well. I wonder if this is normal, or if this is somehow related to the problem XE owners used to have with water accumulation inside the car? Is everyone else having this issue?
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#8
Mosesbotbol, I have noticed the same thing! I get a ton of dirt and water in all door jams, especially the back. I've never had a car that gets just as dirty in the jams as it does outside the car. And it's not like I really ever have back seat passengers making a mess back there, either. Engine bay tends to get dirty quickly as well. I wonder if this is normal, or if this is somehow related to the problem XE owners used to have with water accumulation inside the car? Is everyone else having this issue?
I think it is just the design. XE has this 2.5 inch or so platform (next to footwells) that leads all the dust and dirty rain water from the front wheels to the back and that is probably why we get so much of debris/dirt there.
The same is true for back, undearneath the trunk lid, it suffers from the same thing as rear door jams
#9
My body design issues are practically non existent:
My only “good greif, Charlie Brown” disappointment is that the darned thing is so aerodynamic that the dust and pollen on the back of the body and those leeboards and haunches around the rear doors is constantly filthy.
I know a car has to be washed regualrly, but …Wash, wash, wash, EVERY time after I drive for 30 minutes?!!
As for the Intouch systems… the other post here is correct: the 2018 and late 2017 delivery cars seem as “updated” as they can be for now.
The standard InTouch always seemed to be a highly refined software package (mine never glitches or goes blank, or reboots, etc)---while the Pro version always seemed to feel like a rushed-too-early version that Jaguar planned to complete with expansion packs later.
I have confidence they CAN perfect your Pro version systems for you, but it’s a matter of when and how frequently the darn updates will start being delivered to us. I hope I’m right, but maybe I’m all wrong about this.
My only “good greif, Charlie Brown” disappointment is that the darned thing is so aerodynamic that the dust and pollen on the back of the body and those leeboards and haunches around the rear doors is constantly filthy.
I know a car has to be washed regualrly, but …Wash, wash, wash, EVERY time after I drive for 30 minutes?!!
As for the Intouch systems… the other post here is correct: the 2018 and late 2017 delivery cars seem as “updated” as they can be for now.
The standard InTouch always seemed to be a highly refined software package (mine never glitches or goes blank, or reboots, etc)---while the Pro version always seemed to feel like a rushed-too-early version that Jaguar planned to complete with expansion packs later.
I have confidence they CAN perfect your Pro version systems for you, but it’s a matter of when and how frequently the darn updates will start being delivered to us. I hope I’m right, but maybe I’m all wrong about this.
Last edited by NewLester de Rocin; 07-06-2017 at 11:24 AM.
#11
#14
I cannot attest to the rear door leaks and cleanliness of the door jams as my car is too new. Only time will tell.
I can tell you that the ICTP is still buggy on my 2018 XE S. Nothing horrible, but just annoying ATM as I cannot find a common cause. One thing I have noticed that when I remote start the car using the iPhone app it causes this phenomenon to happen more often than not. I start the car using the app, get into the vehicle and it immediately shuts down. Upon starting the vehicle using the push button start many times the main screen remains blank. The speedo and tach remain ok but the main screen is blank no matter if I select reverse or drive. Some times after a minute or two of driving everything comes back to life.
I'm going back back to the dealer to show the service manager the situation if I can reproduce the symptoms and hopefully he can report it back to the factory. Not a big deal but given the fact of the cash paid for this car they should fix these bugs.
One other item to note is that I play a ton of my music using the USB port and have a 16GB class 10 stick in the port. It plays the music fine, however when skipping through songs there is sometimes a skip in the intro of the song (strange). Also if I view the music on the screen, and it says 967 songs and I choose random the count of the actual song being played is always incremental. This means no matter what song comes next as I skip through songs, is always shows 94,95, 96,97, etc instead of the exact track (Again strange), but it work fine.
I can tell you that the ICTP is still buggy on my 2018 XE S. Nothing horrible, but just annoying ATM as I cannot find a common cause. One thing I have noticed that when I remote start the car using the iPhone app it causes this phenomenon to happen more often than not. I start the car using the app, get into the vehicle and it immediately shuts down. Upon starting the vehicle using the push button start many times the main screen remains blank. The speedo and tach remain ok but the main screen is blank no matter if I select reverse or drive. Some times after a minute or two of driving everything comes back to life.
I'm going back back to the dealer to show the service manager the situation if I can reproduce the symptoms and hopefully he can report it back to the factory. Not a big deal but given the fact of the cash paid for this car they should fix these bugs.
One other item to note is that I play a ton of my music using the USB port and have a 16GB class 10 stick in the port. It plays the music fine, however when skipping through songs there is sometimes a skip in the intro of the song (strange). Also if I view the music on the screen, and it says 967 songs and I choose random the count of the actual song being played is always incremental. This means no matter what song comes next as I skip through songs, is always shows 94,95, 96,97, etc instead of the exact track (Again strange), but it work fine.
#15
That is nice to know, I can't reproduce the black screen on mine as I don't know what triggers it yet. Can you give some steps to make it happen so I can tell my dealer so they can help fix the issue? Mine happens at random I think but it happens a lot.
The dealers are telling people the XE is not compatible with the iPhone 7 and thus not having to fix it and blame Apple for the defect.
The dealers are telling people the XE is not compatible with the iPhone 7 and thus not having to fix it and blame Apple for the defect.
I cannot attest to the rear door leaks and cleanliness of the door jams as my car is too new. Only time will tell.
I can tell you that the ICTP is still buggy on my 2018 XE S. Nothing horrible, but just annoying ATM as I cannot find a common cause. One thing I have noticed that when I remote start the car using the iPhone app it causes this phenomenon to happen more often than not. I start the car using the app, get into the vehicle and it immediately shuts down. Upon starting the vehicle using the push button start many times the main screen remains blank. The speedo and tach remain ok but the main screen is blank no matter if I select reverse or drive. Some times after a minute or two of driving everything comes back to life.
I'm going back to the dealer to show the service manager the situation if I can reproduce the symptoms and hopefully, he can report it back to the factory. Not a big deal but given the fact of the cash paid for this car they should fix these bugs.
One other item to note is that I play a ton of my music using the USB port and have a 16GB class 10 stick in the port. It plays the music fine, however, when skipping through songs there is sometimes a skip in the intro of the song (strange). Also if I view the music on the screen, and it says 967 songs and I choose randomly the count of the actual song being played is always incremental. This means no matter what song comes next as I skip through songs, is always shows 94,95, 96,97, etc instead of the exact track (Again strange), but it works fine.
I can tell you that the ICTP is still buggy on my 2018 XE S. Nothing horrible, but just annoying ATM as I cannot find a common cause. One thing I have noticed that when I remote start the car using the iPhone app it causes this phenomenon to happen more often than not. I start the car using the app, get into the vehicle and it immediately shuts down. Upon starting the vehicle using the push button start many times the main screen remains blank. The speedo and tach remain ok but the main screen is blank no matter if I select reverse or drive. Some times after a minute or two of driving everything comes back to life.
I'm going back to the dealer to show the service manager the situation if I can reproduce the symptoms and hopefully, he can report it back to the factory. Not a big deal but given the fact of the cash paid for this car they should fix these bugs.
One other item to note is that I play a ton of my music using the USB port and have a 16GB class 10 stick in the port. It plays the music fine, however, when skipping through songs there is sometimes a skip in the intro of the song (strange). Also if I view the music on the screen, and it says 967 songs and I choose randomly the count of the actual song being played is always incremental. This means no matter what song comes next as I skip through songs, is always shows 94,95, 96,97, etc instead of the exact track (Again strange), but it works fine.
#16
I cannot attest to the rear door leaks and cleanliness of the door jams as my car is too new. Only time will tell.
I can tell you that the ICTP is still buggy on my 2018 XE S. Nothing horrible, but just annoying ATM as I cannot find a common cause....
.... I start the car using the app, get into the vehicle and it immediately shuts down. Upon starting the vehicle using the push button start many times the main screen remains blank. The speedo and tach remain ok but the main screen is blank no matter if I select reverse or drive. Some times after a minute or two of driving everything comes back to life.
.... Not a big deal but...
I can tell you that the ICTP is still buggy on my 2018 XE S. Nothing horrible, but just annoying ATM as I cannot find a common cause....
.... I start the car using the app, get into the vehicle and it immediately shuts down. Upon starting the vehicle using the push button start many times the main screen remains blank. The speedo and tach remain ok but the main screen is blank no matter if I select reverse or drive. Some times after a minute or two of driving everything comes back to life.
.... Not a big deal but...
Which components get power sent to them during remote-start---
Keeping power going to a component after recognizing the smart-key in the car, or a seatbelt fastened, etc.---
Interrupting power to the information screen (is it the ICT screen that’s blank, or the TFT above your steering wheel that’s blank?)---
“Power” not properly managed through the system,… would worry and scare the heck out of me.
Dealerships don’t always tell you when you bring it to the shop, but SOME dealerships will have the electronic diagnosis machine ready to hook up to your car (and that device tells them accurately what is wrong in the system),… and sometimes a dealership DOESN’T have that diagnosis machine available or operating on the day you bring it in to be checked (and without it,… the mechanic just won’t be able to find a power-system problem, and may hand the car back to you saying “car seems okay to us”.)
So keep poking the servicemen, and POKE Jaguar Regional office too.
#17
NewLester
Point taken. I will be bringing it back to the dealer for a look to see what the issue may be. The TFT remains on when this issue happens and only the ICT screen is affected. I also noticed today that the paddle shifters only work in 'S'port mode, but in the other models they work also in 'D' which I confirmed with the manual.
I have a bit of traveling for business coming up so I wont be needing the car and hopefully the dealer can take a look and have some answers. TBC
Point taken. I will be bringing it back to the dealer for a look to see what the issue may be. The TFT remains on when this issue happens and only the ICT screen is affected. I also noticed today that the paddle shifters only work in 'S'port mode, but in the other models they work also in 'D' which I confirmed with the manual.
I have a bit of traveling for business coming up so I wont be needing the car and hopefully the dealer can take a look and have some answers. TBC
#19
Thanks BitCat!
I will have to check that out when I get back. There are just so many settings to go through at the moment. Still without the paddles this is beast of a machine. I'm going to have to be careful with this baby, just touching the throttle on the highway in Dynamic this car is a rocket. Strangely enough you do not feel the speed as the power delivery is seamless. Great programming of the ZF gearbox.
I will have to check that out when I get back. There are just so many settings to go through at the moment. Still without the paddles this is beast of a machine. I'm going to have to be careful with this baby, just touching the throttle on the highway in Dynamic this car is a rocket. Strangely enough you do not feel the speed as the power delivery is seamless. Great programming of the ZF gearbox.
#20
Be serious about your initiation period with the XE. No Joke! It's not some family car with a powerful engine (like the XF). The XE is a sports car that leaps forward whenever it thinks you're giving it permission.
Several owners on the other forums reported that they lost the road and ended up in hedges or nearly hitting a handful of other scared drivers.
Especially during the first 3000 miles, the car is shocking as Jekyl-n-Hyde. Most owners report that, later on it mellows just enough not to scare the driver anymore.
I seriously recommend you learn to master the car in Normal Mode for the first few months, especially accelerated merging and those hairpin off-ramp turns. Dynamic Mode will always be waiting for you to get into later.
Just the fact that Jaguar has set the car to AUTOMATICALLY exit Dynamic Mode after 6 hours, means some serious alterations occur in the drive-system that jaguar likes to keep as "short-term" alterations.
Several owners on the other forums reported that they lost the road and ended up in hedges or nearly hitting a handful of other scared drivers.
Especially during the first 3000 miles, the car is shocking as Jekyl-n-Hyde. Most owners report that, later on it mellows just enough not to scare the driver anymore.
I seriously recommend you learn to master the car in Normal Mode for the first few months, especially accelerated merging and those hairpin off-ramp turns. Dynamic Mode will always be waiting for you to get into later.
Just the fact that Jaguar has set the car to AUTOMATICALLY exit Dynamic Mode after 6 hours, means some serious alterations occur in the drive-system that jaguar likes to keep as "short-term" alterations.