What you need to do is using the JLR Sdd software (dealership software) you need to reprogram the keyless entry module, and then after that most likely reprogram the instrument cluster to recognize the changes. At that point it should start working. It's strange I have the same issue, when changing or disconnecting the battery for some reason it loses memory.

 

Hello. I encountered the same central locking problem after changing the alternator of my XF with disconnection of the battery: the horn sounds twice and the doors that no longer close.
I ended up going to a Jaguar garage (in France) and they charged me € 180 (£ 160) for diagnostic and told me that there was an internal fault in the CJB box (C2Z32178) and AJB box (C2Z32179) and the quote for the replacement of parts and labor is 1900 € (£ 1700) !!!!!
All this for a disconnected battery, I preferred to think before paying.
I sfound your topic and notably the "Viyasan7" post, and ended up ordering a Mongoose diagnostic plug with the JRL SDD software on Aliexpress for € 30 (£ 27).
After looking a bit in the software menus, I found the "immobilize" and "battery replacement" procedures that I performed. During the "immobilization" procedure, the software seems to send the information of the car back to the various CJB and AJB modules. Once the procedure is finished: miracle, the locking of the doors works again !!
I am happy but really annoyed at the same time against the Jaguar garages which are specialists normally and without hesitation asking you a fortune to solve a problem which is solved simply in less than 10min without replacing any part ...
Thank you again for your forum and to "Viyasan7".

 

New parts stop this happing1200 pounds and programing on top I will just buy memory saver once found someone reprogram the old units

 

Maybe dealers ect should give option too customer of recording old units or replacing with updated units jaguar should give good will and supply the updated ones at much reduced price seeing the original ones not up too job

 

Hi, my name is Giuseppe and I have just registered, i read this article because i also have this problem with my car a jaguar xf year 2013 2.2 disel engine. I disconnected the battery to recharge it but when I mounted it the car started but also the locks, the internal buttons and even the key (death) no longer worked for me. I tried to do with sdd 138 and mangusta pro (obviously not original), the procedure of disconnecting the battery but this did not solve the problem. I read that you have also reset the immobilizer, did you solve the problem with this procedure? Is there any other information I should know? Thanks so much.

 

It's in service section got locks working again but not tryed reset tyre pressure warning yet problem I find fix one thing then upset another

 

good morning, this morning with sdd v138 I carried out the procedure for restoring the voice on "service functions" - immobilizer, I did everything that sdd said on the screen and at the end of the procedure all the locks started working again. the key now transmits the signal and everything works, the internal buttons close and open everything.

thanks everyone for the good suggestions

 

Hi this has recently happened to me. My central locking, Windows. Wing Mirror doesn't work on the passenger side. Im out of ideas what it could be. I had a friend put it on a device and it says "lost connection to door module b"

Now, I bought it from a friend who changed battery last year and he says he THINKS it worked before the battery change

Any ideas?

 

[QUOTE=Liam C;2363739]Hi this has recently happened to me. My central locking, Windows. Wing Mirror doesn't work on the passenger side. Im out of ideas what it could be. I had a friend put it on a device and it says "lost connection to door module b"

Now, I bought it from a friend who changed battery last year and he says he THINKS it worked before the battery change

Any ideas?Hi,
first see if mechanically everything is ok and then make a diagnosis to check that the network can communicate with all the modules and if there are any errors.

 

This thread has the answers...
https://www.jaguarownersclub.com/for...olio-s/page/2/

 

I ordered my cable from Aliexpress for $40. Had no problem with the battery replacement procedure, but ran into a slight issue with the Immobilization procedure that required me to attach a power supply to the battery. It was a piece of cake afterwards. I took my car to Jaguar Annapolis and the mechanic looked me right in the face and said I need the locking system reset and 2 new keys and give me an estimate for over $1000 smh. Thanks Viyasan7

 

can you hook this up to your personal laptop ?

 

Thanks everyone, had the same issue replace Battery and central locking did not work on my 2013 XF. When this happened last year it repaired itself in a couple of weeks, this time it did not. Purchased a £50 Windows 7 note book off Ebay a cable and software for another £100. Plugged it in and reset the Immobiliser as per the instructions above. The software guides you though the process I used SDD 160. The dealer and the Local Jag specialist had not heard of this issue which is surprising, but they would of charged more than £150 to look at it.

 

Hi everyone,
I have recently had similar issues and managed to solve them thanks to this forum; therefore, I've decided to write here how I solved the issue of doors not locking after battery replacement, although the topic is quite old. There still may be people trying to solve this issue.
The problem started with the car making two beep sounds when I unlocked the doors; although it disturbed me, I tried not to pay attention for a few months. Then, I saw in some forums that reconnecting the battery would solve the problem; so, I did it and the doors started not to lock at all.
While looking for a solution for the new (and bigger) problem, I have seen the recommendations here like buying an OBD2 cable and execute the battery replacement + immobilization procedures using the JLR SDD software. I ordered the cable and the software from a website; however, I still went to one of the official dealers in Munich. Just as stated by many people here and elsewhere, the dealer refused to reset/format anything and recommended me to change something called "control unit" (it was probably body control unit, but I don't remember exactly). They said it would cost between EUR 1500-2000 and I would have to leave the car there for about 15 days. By the way, I paid EUR 260 for one hour of diagnostic inspection.
The cable was delivered in a week or so and I immediately went to the car in order apply the steps recommended here, in the previous comments. However, the software, although installed correctly and running smoothly on my PC (Win10), was not able to read the VIN of the car. So, I came back home and installed a virtual Win7 OS using VirtualBox (make sure you allocate at least 40 GB while setting up). I installed the JLR SDD software on the virtual Win7 and went back to the car; this time things worked well and I could connect the car. I run the battery replacement procedure but nothing changed. I tried immobilization, but I received an error like "Writing on Security Target File Failed".
Since I was sure that this central lock issue was a software problem, I decided to go through the software a bit more (before taking any decision to pay EUR 2000 to the official dealer). In the diagnosis section, I selected the symptoms one by one (you can type "master lock" in the search bar and select the symptoms as a shortcut).
After clicking the "Continue" button, I clicked on the "Recommendations" tab and run the "highly recommended" procedures. Again nothing changed. Then, on the same page, I scrolled down and saw some module updates. I clicked on the "Driver's door module" and follow the instructions. At some point, the software started to download something; it took about 10 minutes to download everything that was necessary and during that 10 minutes, there were many warnings on the dashboard like "Low Fuel" (although the tank was almost full), "Gearbox Failure" (I had never had any problems with the gearbox before) and etc. During that 10 minutes, I panicked a bit since the downloading bar was coming to the end and then starting from the beginning (although this had nothing to do with the percentage of the downloaded data).
When the process completed, I heard the unlocking sound and immediately pushed the lock button on the remote key to see if everything was fine, and yes, the car did not make any beep sounds after locking/unlocking.
I am not against Jaguar earning money; however, I don't find it fair when people are asked to pay high amounts for just a tiny issue like this (which would never happen with cheaper cars after a battery replacement).
Good luck to everyone!

 

There is a repair on topix stops this happening but very expensive . Sdd can get locks working again but means lot reprogramming .

 

Hi everyone

I have the solution to this issue. I experienced exactly the same. I disconnected the battery to fit a dash cam, reconnected and boom, central locking doesn't work. Boot works, filler cap locks. I was having to manually lock the doors with the key, then set the alarm. This at least locked and alarmed the car.

The solution has been mentioned before. You need a Mongoose connector and a laptop with the JLR SDD software. Once installed, you run the Battery Replacement AND the Immobiliser module. It goes through a sequence of easy to follow steps, and click! EVERYTHING WORKS AGAIN.

I bought my Mongoose cable and software from a UK seller obd_software for £109.99. Now I know you can get these connectors cheaper from China, but I thought at least eBay has the return / refund guarantee if it didn't work.

Installing the software was long winded, but there is a video tutorial on how to do this given by the ebay seller. Once installed, I also ran into a problem with Microsoft Edge not running an Active X component, but the fix for this was to go to Edge settings and set the JLR SDD page it was trying to open as an Internet Explorer page. I will be happy to help anyone with more details of this step if needed.

I tried the battery replacement module first and although it resolved my ECO start which had stopped working from a previous battery sway out (bonus), central locking did not work. I then read on another forum to try the Immobilser module reset. Just tried it and YES!!

The SDD software looks a bit out dated and not the easiest to navigate, but the battery replacement and immobiliser modules are listed under a "recommended" tab.

I will be more than happy to guide anyone on this very, very frustrating bug in the Jaguar system that they have not seemed to take ownership of.

Nick

 

2014 XF3.0 SC. I am in GTA (Oakville) Ontario, with the exact same problem. Indy Machanic reset both BCM and Locks module multiple times with a professional Bosch Scanner but no good. Shows no codes.

 

I'm going to give this a try...I'm not hopeful but I've got the hardware/software so why not.

Currently, I can only open the trunk from the button on the dash, and cannot lock the car at all. Sometimes a rear door will randomly lock itself and then not unlock. You have to reach through from the front and manually unlock it at the handle.

I've also heard of some non-Jag diagnostic equipment that could bypass this issue, but if you ever lose battery power, you lose the "fix" and have to start over again. I'll be damned if I can find the info again tho...

 

There is no Lock button on driver door

 

Can you please send a link to SDD instruction video