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I contacted two Jaguar dealerships service departments in two different cities asking who they use for aluminum damage. Both indicated the same shop and that who I used.
PAC repaired minor damage and repainted my XKR's front bumper cover. They're perfectionists, as the color match and all gaps were exactly right and indistinguishable from new. They exceeded my expectations.
Update-
I just heard from the insurance adjuster and they are going to fix the car. His exact words were that it is a beautiful car and is happy to be able to fix it.
Damages estimated to be a little over $5,000 as of now.
So I have to ask the question... What does the "preferred shop" gain from their assessment of it being closed to a total loss accept the loss of my business?
Most good shops wont fool with SF because the pay is for really low quality work which is not worth their time.
The preferred shops are shops who are so bad and struggling that they accept begrudging to get on SF payroll.
My experience with SF, though terrible, was that they were happy to fix my XK. When they indicated I should use their "preferred shop" I asked if they were telling me that was not an option, they, of course, had to say no so I employed the best shop I could find. As I stated in an earlier post, SF was not happy and drug their feet arguing constantly but my client manager said she enjoyed winning all of those battles with them!
I asked the same thing when I initially made the claim, I wanted to have the option to take it somewhere else. She did say that was fine.
The repair has begun and the front fender is on the way...
From those pictures I can assure you they'll be able to move that dent back into position such that repaint might not be needed! You lucked out much more so than the deer.
I hope you at least got a venison roast for your troubles.
In 1994 I went to visit my parents in a rural area in Northern Minnesota. The county highway there is straight, flat and no intersections....... SO......... I was doing about 80-85 or so and was watching diligently for wildlife. Of course I saw a deer looking at me about 100 yards ahead, and I remember saying out loud "don't you do it, don't you do it" so of course it DID it. The dumb beast for some unknown reason, decided to try to run across the highway ahead of me.
Normal protocols and procedures dictated absolutely zero steering input and decelerate without hard braking so that poor thing ran into the front-left fender and made a bloody splat.
I stopped to inspect the damage on my car and when I opened the door a big blob of deer intestines fell from the leading edge of the door and trailing edge of the concave fender. The left headlight was cracked but that was about all, save the door skin was wrinkled. I went back to the scene to see wassup, and I was prepared for a Field Dressing if possible.
The poor deer was mutilate horribly. Every leg was broken, and both ears were hanging by only skin. The abdomen was torn open and any meat visible was already bloodshot. Since Bloodshot, absolutely no venison for anyone.
I called the Sheriff and I pulled the deer farther off the road.
Oh, this was on a 1988 Ford Thunderbird. Insurance covered everything but the $250 deductible.
I live in a very rural area and normally would have considered it, but I was so pissed that the thing literally made a beeline for the car that I could care less about the meat. A passerby did stop and ask about the meat because the deer was still alive in the road but didn't wait around for the cop.
ps... In early 1989 I bought a brand new 1988 manual Thunderbird turbo coupe leftover. Although a lot of people didn't care for them, I love that car. All I had to replace in the 88000 miles that I owned it was a steering rack.
All good advice, IMO. Two significant experiences taught me some insurance insight. The truck that my son totaled (uninjured, sideways in a creek from an missed corner -- wonder where he learned that behavior?) was my first dealing with SF in this case. They offered $17k for the 2 year old truck, which I felt was low. So I asked for a copy of the appraisers report, and noted several items on my truck that he had not included = they boosted it to $18k. I then found 3 very similar used trucks nearby and told them they could buy me any of them, which averaged $19.5k. They cut the check, and I bought a new truck for $20k. Along the way I learned that Ins companies base rates on paid out claims, so they were collectively OK with the result.
On my total loss house fire claim, I battled for 4+ years to accomplish full limits of payout on all coverages. That instance (2015 CA fire) was somewhat early in those years of fire disasters, so they were less willing to do so. Patience prevailed. I hired a specialist law firm of bulldogs who prevailed, with SF paying me full claim AND the law fees on top, not out of my portion. Clauses in the Insurance Code were amended due to my bulldogs efforts, which benefit later claimants.
Last edited by 16fnrbrg; Mar 27, 2020 at 12:07 PM.
All good advice, IMO. Two significant experiences taught me some insurance insight. The truck that my son totaled (uninjured, sideways in a creek from an missed corner -- wonder where he learned that behavior?) was my first dealing with SF in this case. They offered $17k for the 2 year old truck, which I felt was low. So I asked for a copy of the appraisers report, and noted several items on my truck that he had not included = they boosted it to $18k. I then found 3 very similar used trucks nearby and told them they could buy me any of them, which averaged $19.5k. They cut the check, and I bought a new truck for $20k. Along the way I learned that Ins companies base rates on paid out claims, so they were collectively OK with the result.
On my total loss house fire claim, I battled for 4+ years to accomplish full limits of payout on all coverages. That instance (2015 CA fire) was somewhat early in those years of fire disasters, so they were less willing to do so. Patience prevailed. I hired a specialist law firm of bulldogs who prevailed, with SF paying me full claim AND the law fees on top, not out of my portion. Clauses in the Insurance Code were amended due to my bulldogs efforts, which benefit later claimants.
Thank you. I found that most helpful and encouraging with the issue I am dealing with right now.
I knew there were laws passed where Insurance companies have to replace a car with a new one if it is under year old. Because they had such a perverse incentive.
They screwed people out of millions till then. The very millions they spend on advertising- which even Vegas cant afford despite one in a million payout.
When my accident happened in early March, my insurance paid to have the whole driver's side, hood, front fascia, front bumper and splitter done. The paint came out perfect and my 170,000 mile XKR looks just like a new car again. So glad, yours came out great as well.
