Wife locked the car and heard the tell-tale beep that something's not closed. Noticed the door wasn't shut, tried to close it, but it wouldn't latch. It turns out the window was all the way up and hitting the outside of the convertible top. I opened the passenger door, and it was the same - the window stayed up instead of dropping the inch or so like it's supposed to. I reset the windows and all seems good now. So what happened?

She thinks it happened because she turned the engine off as she was rolling up the window. It gets confusing because our other cars retain accessory power after turning the key off until the door is open. The Jag isn't that way, but she thinks the windows continued closing (she was holding the button) after she turned the car off and removed the key. After that, apparently they forgot they were supposed to drop when the door was opened.

Anybody ever had this problem?

 

You need to reset your windows. Roll your window down and keep pressing on the down button until you hear a click noise from your door after a couple of seconds. Then, roll the window up and keep pressing until you hear it click. The window is now set. Rinse and repeat with your other window.

 

+1 on the reset.
Check your battery, if voltage drops too low your window memory settings are lost. Also other strange gremlins creep into the system.

BobF

 

I tried turning off the ignition on my car while rolling up the windows. Sure enough the windows lost sync.

Looks like your wife found a design glitch!

 

Yea, if there's a glitch to be found, she'll find it. But she can't blame this one on me.

 

I hope you showed her that little spot on the trim that suffers from a window-up-close attempt.

Reward her with positive reinforcement when she behaves correctly and waits that extra 5 seconds before turning off your car. she'll be trained in no-time.