F-PACE class action
Member
Joined: Feb 2023
Posts: 69
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From: Farmington Hills, MI
You can get boroscope cameras or ones that will Bluetooth to your phone on Amazon relatively cheaply) and go look for yourself. All you should have to do is take off the top engine cover. As in my case, there were telltale signs of pink crusty of dried out, coolant around the valley where the lower coolant outlet pipe also referred to his wipe pipe sits in the heads. I would also check the rear of each head where the heater coolant crossover pipe is situated and finally check around the water pump. If there are any signs of pink or orange crusty deposits, you have a leak. Recommend you do not wait to do it after your trip. If it fails, it’ll be a bloody nightmare.
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f pace
my best advice would be to sell the f-pace asap. mine just caught fire due to coolant and burned to the ground before the fire dept came. about 90% of it. jaguar dealer told me its a known issue about the coolant but jaguar is too lazy and doesnt do anything. that couldve been my life if i didnt stop and got out fast enough.
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From: Victoria, Canada
Assuming that your message is serious, the fact that you had a coolant leak is not directly connected to a fire. The fire must in some way be related to overheating….but was there no warning by a coolant smell? No steam from the engine? No dash light? (when the dash light comes on, the engine temperature is already at a critical point and the engine must be shut off immediately to prevent massive damage).
Plastic coolant pipes are used now by most automobile manufacturers as a matter both of cost and weight savings. This is not a “Jaguar thing”. Clearly metal is a far better and more reliable material, and aftermarket metal pipes are available for both the 3.0 and 5.0 supercharged engines, and as I have just learned, Jaguar has also made a set of metal pipes. Good!
We have a 2017 F-Pace with the 3.0 supercharged engine. Several months ago it suddenly had a leak from the plastic rear manifold pipe. Symptoms? Steam from the engine compartment, coolant level in the reservoir dropping. Solution? Replacing the
3 plastic pipes with metal versions. Happily, no fire (I still can’t put together a loss of coolant and a fire)….
Plastic coolant pipes are used now by most automobile manufacturers as a matter both of cost and weight savings. This is not a “Jaguar thing”. Clearly metal is a far better and more reliable material, and aftermarket metal pipes are available for both the 3.0 and 5.0 supercharged engines, and as I have just learned, Jaguar has also made a set of metal pipes. Good!
We have a 2017 F-Pace with the 3.0 supercharged engine. Several months ago it suddenly had a leak from the plastic rear manifold pipe. Symptoms? Steam from the engine compartment, coolant level in the reservoir dropping. Solution? Replacing the
3 plastic pipes with metal versions. Happily, no fire (I still can’t put together a loss of coolant and a fire)….
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From: Boston, MA USA
Given mo24 joined today and that's his or her only post I am inclined to ignore. Lots of cars overheat. They don't catch fire and burn. Hard to believe it's a 'known issue' given how many Land Rover, Range Rover and Jaguar cars use these engines...
So I'll choose to ignore that post..
So I'll choose to ignore that post..
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Joined: Feb 2011
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From: Victoria, Canada
Given mo24 joined today and that's his or her only post I am inclined to ignore. Lots of cars overheat. They don't catch fire and burn. Hard to believe it's a 'known issue' given how many Land Rover, Range Rover and Jaguar cars use these engines...
So I'll choose to ignore that post..
So I'll choose to ignore that post..
I did consider that this was likely a trolling message….
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Joined: Jun 2024
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I recently posted about my December purchase of a 2017 F-Pace S with 125,000km and subsequent catastrophic failure after only a week due to overheating caused by the deterioration of plastic cross over pipes under the supercharger. The vehicle was purchased privately so no recourse there. Before purchasing though, I had the vehicle thoroughly checked out by a Jaguar dealer, who says these things can easily happen without being detected beforehand. They also indicated that since the vehicle is out of warranty Jaguar is not likely to do much if anything.
There was no real warning that this was happening until it was too late. The heat gauge went from reading narmal to overheated in about 2 seconds and then it was too late. The dealer has indicated that it's 99% likely the engine is done which would mean $20-$25k to replace the engine. Since this event occured I have learned that this is a common issue with this vehicle. Constant hot and cold causes these plactic pipes to expand and contract and eventually break (around the five year mark), which is unfortunately what happened to me. The heat guage not providing proper information is apparently a known issue as well on this vehicle.
It seems that manufacturers of high end vehicles are not being held accountable for building vehicles that are destined to have major failures just outside of the warranty period. This situation appears to be very common and known to Jaguar which brings me to the reason for this post. I realize I am stepping out on a limb here but I am asking F-Pace owners that have experienced anything like this to reply or if preferred, to direct message me if confidentiality is important. This would be specifically for North America but it would be important to hear from anyone, anywhere in the world that has experienced these things. At this point it is necessary to understand how widespread this may be in order to determine the best course of action.
Thank you for your participation. Peter
There was no real warning that this was happening until it was too late. The heat gauge went from reading narmal to overheated in about 2 seconds and then it was too late. The dealer has indicated that it's 99% likely the engine is done which would mean $20-$25k to replace the engine. Since this event occured I have learned that this is a common issue with this vehicle. Constant hot and cold causes these plactic pipes to expand and contract and eventually break (around the five year mark), which is unfortunately what happened to me. The heat guage not providing proper information is apparently a known issue as well on this vehicle.
It seems that manufacturers of high end vehicles are not being held accountable for building vehicles that are destined to have major failures just outside of the warranty period. This situation appears to be very common and known to Jaguar which brings me to the reason for this post. I realize I am stepping out on a limb here but I am asking F-Pace owners that have experienced anything like this to reply or if preferred, to direct message me if confidentiality is important. This would be specifically for North America but it would be important to hear from anyone, anywhere in the world that has experienced these things. At this point it is necessary to understand how widespread this may be in order to determine the best course of action.
Thank you for your participation. Peter
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Joined: Jul 2023
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From: Australia
This exact thing just happened to my 2017 F-Pace S! Was not reading hot at all then started smoking from the back, felt odd so I pulled off the road and immediately the dash electronics went nuts and it just DIED!! When trying to pour coolant in, it just gushes out! Barely 70,000 miles!!! I am livid! What have you figured out to do? Any help whatsoever is greatly appreciated!!! Jen
While it's easy for me to say while my car's running fine, getting angry at your car or an inanimate corporate entity will do nothing but hinder your progress. This is just another of the constant stream of problems that life expects you to solve 🤷 All this hoo-hah about class actions and lawsuits over part failures in five or ten years old cars is hot air and does nothing other than to waste people's time and increase the cost of vehicles for everyone.
Last edited by dangoesfast; Jun 25, 2024 at 05:47 PM.
Veteran Member
Joined: Feb 2011
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From: Victoria, Canada
This exact thing just happened to my 2017 F-Pace S! Was not reading hot at all then started smoking from the back, felt odd so I pulled off the road and immediately the dash electronics went nuts and it just DIED!! When trying to pour coolant in, it just gushes out! Barely 70,000 miles!!! I am livid! What have you figured out to do? Any help whatsoever is greatly appreciated!!! Jen
The solution is easy but not inexpensive. There are now metal pipes which can be installed in place of the plastic pipes - and this is well known. The failure of the original pipes is not obvious until the failure occurs (!) so replacing the pipes BEFORE an issue occurs is the solution.
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Joined: Jun 2024
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I recently posted about my December purchase of a 2017 F-Pace S with 125,000km and subsequent catastrophic failure after only a week due to overheating caused by the deterioration of plastic cross over pipes under the supercharger. The vehicle was purchased privately so no recourse there. Before purchasing though, I had the vehicle thoroughly checked out by a Jaguar dealer, who says these things can easily happen without being detected beforehand. They also indicated that since the vehicle is out of warranty Jaguar is not likely to do much if anything.
There was no real warning that this was happening until it was too late. The heat gauge went from reading narmal to overheated in about 2 seconds and then it was too late. The dealer has indicated that it's 99% likely the engine is done which would mean $20-$25k to replace the engine. Since this event occured I have learned that this is a common issue with this vehicle. Constant hot and cold causes these plactic pipes to expand and contract and eventually break (around the five year mark), which is unfortunately what happened to me. The heat guage not providing proper information is apparently a known issue as well on this vehicle.
It seems that manufacturers of high end vehicles are not being held accountable for building vehicles that are destined to have major failures just outside of the warranty period. This situation appears to be very common and known to Jaguar which brings me to the reason for this post. I realize I am stepping out on a limb here but I am asking F-Pace owners that have experienced anything like this to reply or if preferred, to direct message me if confidentiality is important. This would be specifically for North America but it would be important to hear from anyone, anywhere in the world that has experienced these things. At this point it is necessary to understand how widespread this may be in order to determine the best course of action.
Thank you for your participation. Peter
There was no real warning that this was happening until it was too late. The heat gauge went from reading narmal to overheated in about 2 seconds and then it was too late. The dealer has indicated that it's 99% likely the engine is done which would mean $20-$25k to replace the engine. Since this event occured I have learned that this is a common issue with this vehicle. Constant hot and cold causes these plactic pipes to expand and contract and eventually break (around the five year mark), which is unfortunately what happened to me. The heat guage not providing proper information is apparently a known issue as well on this vehicle.
It seems that manufacturers of high end vehicles are not being held accountable for building vehicles that are destined to have major failures just outside of the warranty period. This situation appears to be very common and known to Jaguar which brings me to the reason for this post. I realize I am stepping out on a limb here but I am asking F-Pace owners that have experienced anything like this to reply or if preferred, to direct message me if confidentiality is important. This would be specifically for North America but it would be important to hear from anyone, anywhere in the world that has experienced these things. At this point it is necessary to understand how widespread this may be in order to determine the best course of action.
Thank you for your participation. Peter
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Joined: Jul 2024
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From: China Grove, NC
Hi all. New here and new to the F-Pace. We are picking up a new to us Mint 2018 on Tuesday, with 85k miles. Owner is a family friend and has 0 issues since new. Has this been resolved (for the most part) in 2018….most of the complaints seem to be from 2017 models.
thanks
thanks
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From: Victoria, Canada
Regardless of the model year, the car will have plastic coolant pipes. At 85,000 miles the engine has been through an enormous number of heating/cooling cycles. There are now metal pipes to replace the plastic, failure-prone pipes. It is far more than a good idea to replace the plastic pipes with metal pipes before they start to leak. The result of a cracked plastic pipes can be serious .
check the Euro Amp website for information about replacement pipes for the 3 litre supercharged engine.
check the Euro Amp website for information about replacement pipes for the 3 litre supercharged engine.
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Joined: Feb 2024
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From: San Francisco Bay Area
@Peterinio did you ever get anywhere with the class action lawsuit?
Coolant leaks leading to overheating are not necessarily something we can sue Jaguar over. However, the temperature gauge going into the red zone and “engine overheating” message on the dashboard should give an owner enough time to pull over before catastrophic engine failure.
My coolant system popped, steam started
coming out of the engine bay, and within 5 seconds I made it to the side of the highway and shut the engine off. Wasn’t fast enough. Catastrophic engine failure.
I now have a remanufactured engine after $20k.
Keeping the temperature gauge dead center until the very last second of it hitting catastrophic temperatures seems like the culprit here.
Coolant leaks leading to overheating are not necessarily something we can sue Jaguar over. However, the temperature gauge going into the red zone and “engine overheating” message on the dashboard should give an owner enough time to pull over before catastrophic engine failure.
My coolant system popped, steam started
coming out of the engine bay, and within 5 seconds I made it to the side of the highway and shut the engine off. Wasn’t fast enough. Catastrophic engine failure.
I now have a remanufactured engine after $20k.
Keeping the temperature gauge dead center until the very last second of it hitting catastrophic temperatures seems like the culprit here.
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Regardless of the model year, the car will have plastic coolant pipes. At 85,000 miles the engine has been through an enormous number of heating/cooling cycles. There are now metal pipes to replace the plastic, failure-prone pipes. It is far more than a good idea to replace the plastic pipes with metal pipes before they start to leak. The result of a cracked plastic pipes can be serious .
check the Euro Amp website for information about replacement pipes for the 3 litre supercharged engine.
check the Euro Amp website for information about replacement pipes for the 3 litre supercharged engine.
Senior Member
Joined: Jan 2009
Posts: 317
Likes: 145
From: new england
This thread is fairly amusing to me, and makes me giggle at the attitude of certain posters… let me explain….
first off, I’m sorry to anybody who has had catastrophic failures that cost them dearly, my condolences….
secondly, Jaguar manufactured (or any other make for that matter) does not mean “perfect, indestructible, or bulletproof”
thirdly, if you knew anything about jaguars and their history as an automobile manufacturer, owned by Land Rover, ford, or other…. They don’t exactly have the “best” reputation of being the MOST reliable cars out there….
fourth; yes corners were cut (as were in EVERY vehicle available) to save the consumer a little bit, and most major common problems don’t rear their ugly head until years later
fifth; I mean COME ON! “My low coolant light was on for months and I kept topping it off before I investigated the real problem” is a joke, where did you think it was going? The coolant goblins were stealing it little by little at night? It had to go somewhere…and maybe you
didnt notice it at first but like someone else mentioned, the low coolant warning was just that; A WARNING something was wrong. Waiting till total failure is your fault. Period. If you had done any sort of research you
would see that Jaguars have been using plastic parts in their cooling systems for YEARS that are known to fail. Driving a car until something fails, whether expected or not, is complete negligence. Especially if you don’t so much as pop the hood periodically to take a look and see if something might be a potential failure. And then assuming you should seek legal routes of compensation and that you’re entitled to it just cracks me up!
I’ve said it before, and I’ll say it again, if you are gonna own a jag, of any year or model, be fully prepared to work on it or possibly reengineer something from time to time. Otherwise…. Good luck!
first off, I’m sorry to anybody who has had catastrophic failures that cost them dearly, my condolences….
secondly, Jaguar manufactured (or any other make for that matter) does not mean “perfect, indestructible, or bulletproof”
thirdly, if you knew anything about jaguars and their history as an automobile manufacturer, owned by Land Rover, ford, or other…. They don’t exactly have the “best” reputation of being the MOST reliable cars out there….
fourth; yes corners were cut (as were in EVERY vehicle available) to save the consumer a little bit, and most major common problems don’t rear their ugly head until years later
fifth; I mean COME ON! “My low coolant light was on for months and I kept topping it off before I investigated the real problem” is a joke, where did you think it was going? The coolant goblins were stealing it little by little at night? It had to go somewhere…and maybe you
didnt notice it at first but like someone else mentioned, the low coolant warning was just that; A WARNING something was wrong. Waiting till total failure is your fault. Period. If you had done any sort of research you
would see that Jaguars have been using plastic parts in their cooling systems for YEARS that are known to fail. Driving a car until something fails, whether expected or not, is complete negligence. Especially if you don’t so much as pop the hood periodically to take a look and see if something might be a potential failure. And then assuming you should seek legal routes of compensation and that you’re entitled to it just cracks me up!
I’ve said it before, and I’ll say it again, if you are gonna own a jag, of any year or model, be fully prepared to work on it or possibly reengineer something from time to time. Otherwise…. Good luck!
Junior Member
Joined: Dec 2024
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From: Everett
Nightmare mechanics bills
I’m a newly single woman who was left with a 2017 Jaguar F Pace that I got in the divorce. I took it into a mechanic because there was a coolant leak. They said there was a leak from the coolant pipes and front differential. I had that work done to the tune of $5,800. I then had to take the car back because the left front wheel bearing and hub had to be replaced. That cost me &1,750. The car then over heated and I had it towed to a dealership. They now tell me that the coolant pipes and water pump needs repair. They want another $3,800 plus tax to repair it. I now am giving up and asking them how much they will give me for the car. It’s not worth putting anymore money into it.
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Joined: Feb 2011
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From: Victoria, Canada
I’m a newly single woman who was left with a 2017 Jaguar F Pace that I got in the divorce. I took it into a mechanic because there was a coolant leak. They said there was a leak from the coolant pipes and front differential. I had that work done to the tune of $5,800. I then had to take the car back because the left front wheel bearing and hub had to be replaced. That cost me &1,750. The car then over heated and I had it towed to a dealership. They now tell me that the coolant pipes and water pump needs repair. They want another $3,800 plus tax to repair it. I now am giving up and asking them how much they will give me for the car. It’s not worth putting anymore money into it.
The issue is not so much with the car as with the shop that did the first work on it. If they replaced the coolant pipes, where is the leak now? from the replaced pipes? and...the front differential???????
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Joined: Dec 2024
Posts: 3
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From: Everett
Defective Coolant pipes.
Further to my initial information. After much digging I was able to send a letter which was received by Jaguar North America and today I received an email and call from an Executive Liaison. The end result of the call was that Jaguar is not willing to assist because the vehicle is 2017 and out of warranty. The reason they gave was that if there was a manufacturers defect it would have shown up during the warranty period. I explained that the cross over pipes which are a type of plastic could outlast the warranty period but when failure happens it is catastropic. The manufacturer tried to save a few bucks using plastic where they shouldn't have. This means they knew full well what the result would be to the customer over a short amount of time, or they were just negligent. Either way they made serious mistakes that have cost, and will cost many Jag owners a signficant amount of money. I am now faced with either selling it as is, or paying an incredible amount of money first and then selling it. I feel awful for the many other unsuspecting F-Pace owners who have this nightmare to deal with in the near term.
I had thought I would have heard from more F-PACE owers about their experiences this way. Peter
I had thought I would have heard from more F-PACE owers about their experiences this way. Peter
Member
Joined: Feb 2023
Posts: 69
Likes: 32
From: Farmington Hills, MI
Further to my initial information. After much digging I was able to send a letter which was received by Jaguar North America and today I received an email and call from an Executive Liaison. The end result of the call was that Jaguar is not willing to assist because the vehicle is 2017 and out of warranty. The reason they gave was that if there was a manufacturers defect it would have shown up during the warranty period. I explained that the cross over pipes which are a type of plastic could outlast the warranty period but when failure happens it is catastropic. The manufacturer tried to save a few bucks using plastic where they shouldn't have. This means they knew full well what the result would be to the customer over a short amount of time, or they were just negligent. Either way they made serious mistakes that have cost, and will cost many Jag owners a signficant amount of money. I am now faced with either selling it as is, or paying an incredible amount of money first and then selling it. I feel awful for the many other unsuspecting F-Pace owners who have this nightmare to deal with in the near term.
I had thought I would have heard from more F-PACE owers about their experiences this way. Peter
I had thought I would have heard from more F-PACE owers about their experiences this way. Peter
However I have a slightly different take as far as Jaguar's design culpability and of your assertion that they should have used metal pipes. JLR changed the design of the plastic lower and upper coolant pipes from a welded flanged design to both one piece plastic design and from three pieces (including a coupler) to just two pieces. This was in recognition of a flawed design, not just because it was plastic. I have used the later redesigned plastic pipes which are much sturdier, on both my Jaguars and consider these fit for purpose. I think using the fact that JLR redesigned the pipes is the critical part of your argument and not that they chose plastic.
Junior Member
Joined: Dec 2024
Posts: 3
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From: Everett
Coolant issue
I’m giving up on my car. I don’t have the knowledge nor the money to invest in this car. I’ve already put over $11,000 into the breaks and the coolant system and the dealership wants another $4,300 for new coolant pipes. Good luck with your cars.