Hi All
Just want to report back that I had two service issues fixed this week, and happy with the result.

1. - I had the freezing on the infotainment, and the un-pairing of my iphone twice, randomly. Brought it in for service in NJ, and it is working fine now, in fact very well.

2. - Brought in the car also for AC randomly turning "humid", i.e. blowing warm air randomly. They took the compressor out, and retrofit a new part sent from Jaguar. Took it out tonight and not an issue any longer. I also understand that concurrently another forum member was getting the same AC service.

I must admit that Jaguar is on top of it's game, and the service was awesome. Very pleased with the outcome, and although you could take the position that this shouldn't happen, I am of the position that it did, it is a new and advanced machine, and it is fixed and back to working properly as intended.

 

Great to know, thanks

 

Tôt the software download too on friday. Will se if it workplace onw. They have ordre á UBS cable too...
Guy

 

Good Luck with the update and cable? Why the cable?

 

We have many members only too quick to put up lengthy negative posts when Jaguar gets it wrong. Pleased to hear you got good service AND then made the effort to post about it.

Graham

 

Don't know. I havé to talk-show to the service manager. Hé was out when i've pickup m'y car.
Guy

 

Sorry, was on the French version on my IPad. I don't know which cable they are talking about. I have to get in touch with the service manager..
Guy

 

I got the update but when trying to pair my cellphone again and it indicated the Jaguar XF and not the F-Pace. Is it the wrong update ? Discovered the reverse camera video is more distorted then prior to update. The POV image is also different on the reverse camera. Not happy about this !