Mine is certainly black. My service manager was grateful for the information. He could find no service bulletin on the issue, but did confirm that it was a discussion held with at least one or two other customers. I am confident they will resolve it.

 

The outer housing is black, but you need to look at the small piece where the flap over the filler tube is located. On my car, that's a small white plastic part surrounding the filler flap on my car.

 

Yes, that's what I'm talking about. I looked at it with the service manager this evening.

 

OK, just trying to be more clear than I might have been earlier.

 

Here is a pick of the insert.





2015 F-Type R fuel filler wuth updated insert.

 

I can't tell from your picture, which is very dark, but here is mine on an October 2013 build. I've never had a problem at many pumps in many different states.

Yours looks black, and mine is white, which I thought was supposed to be the "fix." It's not "updated" though on my car built almost 2 years ago.

 

Sorry for the poor shot. My phone camera flash wasn't too good in the garage. The new one is white and previous prior to service appt was black. Maybe the wrong part made it to some cars... The person I had talked to at the Jag Concours had a 2014 V8S that had black insert and now white after fix.

 

OK thanks. But, my point is the white one isn't "new" since it appears to be on my trouble-free car (picture above), which was a first MY (10/13) build. It would make sense if they started using a different part after earlier cars, ran into problems with that part, and returned to what worked originally.

Then again, we have Lhoboy, with a June 2015 built '16 car, who says it came with the old black part, that is supposedly problematic. It's all so confusing . . .

 

I don't have a very large sample size (two) but mine is all black and the nozzle won't stay on long enough for me to clean the windows. If I hold the nozzle rotated about 20 degrees clockwise, it seems OK, but it won't stay there. I'm in California, and we probably have the most sensitive vapor recovery systems around.

 

Just checked,mine is the black one that doesn't work...will look forward to paying my dealer a visit soon.

 

OK, now we're beginning to get somewhere. We now have 4 documented cars with the black insert and all with reported fueling problems

What I can't understand is why is JLR still building '16 cars with the black insert when they obviously know it is often causing problems for US owners? For those who complain, they're changing out that part to the white insert, which is the one they used on at least some MY '14 cars, and apparently solves the problem.

Does anyone else see anything wrong with this picture?

 

I just dropped my car off at the service center, and brought up the fuel filling issue with my SA.

They are aware of the filling problem (it plagues the XF as well, apparently), but no official TSB has been issued. I brought up what we have been able to determine here on the forums with respect to the two different filler necks. The tech they brought out did not concur with our conclusion, and said no "updated" filler neck has been provided. They felt there was a difference in the filler neck between coupes and convertibles as well.

They offered to look at it for customer satisfaction reasons, and of course noted they would not be paid for the job. They also noted they would have to dismantle the interior trunk panels to get at the filler neck on the coupe. I decided to wait until there is an official TSB provided before I had them start dismantling the car with no documentation on the fix.

Additionally, my SA provided me with a copy of a TSB being done on my car that will completely remove the vacuum pump that controls the active exhaust, and instead run new vacuum lines from the engine that powers the active exhaust valve. I will scan and upload that for anyone that is interested (it's 22 pages!) later today. Apparently this is another source of the exhaust "rattle", as I am already on my second muffler and it has returned.

 

At my last service visit, I mentioned the car had a heat-shield-sounding buzz at around 1500 RPM, though admittedly, the buzz may have been gone by the time I dropped the car off. (Had the buzz since delivery.) There is still a buzz shortly after startup which lasts a few seconds, which they said was the active exhaust vacuum pump, which they would happily disconnect for me. I said 'no thanks'.

 

I made sure that the active exhaust was not disabled as a function of this TSB. That's why they provided me with a copy of the TSB, which as I mentioned I will post later today.

 

Right, your TSB is the way I would have expected the car to be built in the first place. Who needs another vacuum pump?

 

Yeah, my thoughts exactly. Seems needlessly complex for a valve actuator.

Edit - I've posted the TSB in PDF format to the F-Type 'HOW TO' Guides and Information thread.

 

Unless there are two different white inserts offered by Jaguar, I am not sure that switching to white is the solution. I have a 2014 with the white insert and have had major trouble fueling my car since taking delivery.

I found a local Chevron station that has slow running pumps where the nozzle does not click off 200 times during a refuel. Any time I go to another station, I have the clicking problem again.

 

So now I'm starting to see a correlation between filler tube colors with coupe/convertibles, which would seem to back up what I was just told by the tech at my service center.

Does anyone with a convertible have a black filler tube? Conversely, does anyone with a coupe have the white filler tube (from the factory)?

 

Yep, that's the data point I was looking for. Sounds like your dealer was right. I suppose theres still the possibility that some my not be installed correctly.

 

2015 F type convertible. No white insert here. Does not like to go to California but works OK in Nevada.