the infamous carbon canister hose recall (K410)
With my annual service approaching, my dealership informed me that there are 3 active service campaigns that need to be performed. (Recalls, actually, but apparently they don’t recall recalls anymore; they just wait till the next service visit.) One of the three is “K410 carbon canister hose,” already discussed in another thread.
The dealership says this is a lengthly procedure that requires leaving the car overnight, getting a loaner. But someone on this forum posted a required time of “1.4 hours” for the procedure. If true, I’d like to show this to the dealership, since I’m not crazy about 2 5-hour round trips on consecutive days. So I’m appealing to your collective wisdom on this procedure. Can someone post the dealership’s technical info? It’s a sheet that explains, for each TSB or recall, the “situation, cause, action, parts, tools” etc., AND TIME, broken down to 10ths of an hour.
The dealership says this is a lengthly procedure that requires leaving the car overnight, getting a loaner. But someone on this forum posted a required time of “1.4 hours” for the procedure. If true, I’d like to show this to the dealership, since I’m not crazy about 2 5-hour round trips on consecutive days. So I’m appealing to your collective wisdom on this procedure. Can someone post the dealership’s technical info? It’s a sheet that explains, for each TSB or recall, the “situation, cause, action, parts, tools” etc., AND TIME, broken down to 10ths of an hour.
With my annual service approaching, my dealership informed me that there are 3 active service campaigns that need to be performed. (Recalls, actually, but apparently they don’t recall recalls anymore; they just wait till the next service visit.) One of the three is “K410 carbon canister hose,” already discussed in another thread.
The dealership says this is a lengthly procedure that requires leaving the car overnight, getting a loaner. But someone on this forum posted a required time of “1.4 hours” for the procedure. If true, I’d like to show this to the dealership, since I’m not crazy about 2 5-hour round trips on consecutive days. So I’m appealing to your collective wisdom on this procedure. Can someone post the dealership’s technical info? It’s a sheet that explains, for each TSB or recall, the “situation, cause, action, parts, tools” etc., AND TIME, broken down to 10ths of an hour.
The dealership says this is a lengthly procedure that requires leaving the car overnight, getting a loaner. But someone on this forum posted a required time of “1.4 hours” for the procedure. If true, I’d like to show this to the dealership, since I’m not crazy about 2 5-hour round trips on consecutive days. So I’m appealing to your collective wisdom on this procedure. Can someone post the dealership’s technical info? It’s a sheet that explains, for each TSB or recall, the “situation, cause, action, parts, tools” etc., AND TIME, broken down to 10ths of an hour.
Mine took overnight. There is a great deal of interior panel removal to get at the canister. I think we would all like the mechanic to proceed slowly and carefully with this. Mine did and there were no visible signs of any damage.
Let them take as much time as they need, they had my car for 2 days the first time and damaged it. I had to bring it back for 2 more days to replace the rear seat panel, and put the carpet back properly.
Make sure they have someone doing it who has done it before, and tell them to take their time.
Make sure they have someone doing it who has done it before, and tell them to take their time.
I met the tech who did mine (he was working on the JustDrive update) and he said it wasn't too big a deal if you took your time. He had done several before so I just told them do it right not fast...
You can check the models and VIN ranges affected in the technical bulletin that unhingd helpfully attached to his reply (see his post above).
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Thanks for pointing this out. Doesn't apply to my car, happily (North America MY15-17).
this is correct...can't get any of the interior trim out without removing the seats
My initial thought was that the interior trim needing removal was in the cargo area, but when the technician mentioned seat removal, I modified that thinking.
No question about it, K410 is an invasive procedure. Shoddy work could leave us with squeaks and scrapes. I know this has been discussed previously, but that thread has been dormant for a while, which is why I started this one.
Questions:
1. Does anyone have any recent experience with damage caused by K410?
2. Does anyone know just how necessary it really is?
3. Of course, the dealer will say that it has to be done. Has anyone refused?
Questions:
1. Does anyone have any recent experience with damage caused by K410?
2. Does anyone know just how necessary it really is?
3. Of course, the dealer will say that it has to be done. Has anyone refused?
No question about it, K410 is an invasive procedure. Shoddy work could leave us with squeaks and scrapes. I know this has been discussed previously, but that thread has been dormant for a while, which is why I started this one.
Questions:
1. Does anyone have any recent experience with damage caused by K410?
2. Does anyone know just how necessary it really is?
3. Of course, the dealer will say that it has to be done. Has anyone refused?
Questions:
1. Does anyone have any recent experience with damage caused by K410?
2. Does anyone know just how necessary it really is?
3. Of course, the dealer will say that it has to be done. Has anyone refused?
Apparently, starting in 2016 Jaguar started putting in an S shaped piece. The hose is known to crack in the middle. That is what my service advisor told me. Since I had dodged the bullet; I did not ask any further questions.
I suspect it can be refused since it's not really a recall. I do not know the safety implications of the S-shaped hose cracking.






