F-Type ( X152 ) 2014 - Onwards

JLR IT Systems Hacked

Thread Tools
 
Search this Thread
 
Old Sep 23, 2025 | 08:55 AM
  #21  
F-type-r-2022's Avatar
Senior Member
Liked
Joined: Jul 2022
Posts: 224
Likes: 51
Default

Originally Posted by Mitch V6S
My 3 month old 2024 F Type Dynamic R roadster has been at the dealership since 8/28 waiting for an ABS module. Maybe it’s in one of two containers arrived stateside last week, but the system is down, so dealer can’t see the manifest. I’m trying to keep in mind that it is a toy, my livelihood doesn’t depend on it, could be a lot worse. I do miss my cat.
A dealership is the worst place to have a call stored. So many accidents…
 
Reply
Old Sep 23, 2025 | 09:07 AM
  #22  
DMeister's Avatar
Veteran Member
Community Builder
Liked
Loved
Community Favorite
Joined: Jan 2023
Posts: 1,710
Likes: 714
From: Ontario, Canada
Default

Originally Posted by F-type-r-2022
A dealership is the worst place to have a call stored. So many accidents…
1000%

With the experience I have had with dealerships over the years my F-type would NEVER be sitting there like that. I would take the extra expense around whatever logistics were required to avoid that. The chances of further problems is very high…Certainly with my track record in dealing with many dealerships across different brands over the years…
 
Reply
Old Sep 23, 2025 | 10:27 AM
  #23  
Mitch V6S's Avatar
Junior Member
Joined: Mar 2025
Posts: 6
Likes: 3
From: Texas
Default

Thanks for your concern. Fortunately it is in a safe spot in the parking garage. I check on it regularly.
 
Reply
Old Sep 23, 2025 | 11:44 AM
  #24  
cpq100's Avatar
Thread Starter
|
Senior Member
5 Year Member
Liked
Loved
Joined: Nov 2019
Posts: 813
Likes: 301
From: Pennsylvania
Default

Another update on the hack.

https://www.msn.com/en-us/news/world...BingNewsBrowse

 
Reply
Old Sep 26, 2025 | 07:10 AM
  #25  
cpq100's Avatar
Thread Starter
|
Senior Member
5 Year Member
Liked
Loved
Joined: Nov 2019
Posts: 813
Likes: 301
From: Pennsylvania
Default

I received the email below from Britcar Global. Parts from JLR are starting to flow again.


 

Last edited by cpq100; Sep 26, 2025 at 08:41 AM.
Reply
Old Sep 29, 2025 | 02:22 PM
  #26  
cpq100's Avatar
Thread Starter
|
Senior Member
5 Year Member
Liked
Loved
Joined: Nov 2019
Posts: 813
Likes: 301
From: Pennsylvania
Default

JLR has begun a phased manufacturing restart.

https://www.msn.com/en-us/money/comp...BingNewsBrowse

 
Reply
Old Sep 30, 2025 | 08:23 AM
  #27  
jdsengineer's Avatar
Member
Joined: Mar 2025
Posts: 76
Likes: 65
From: Carmel, Indiana
Default

My son-in-laws 2020 F type needs a new differential at 30K miles. JLR can't get the parts due to the hack. Dealership said it would be 3-4 weeks at a min.
Thankfully, his car is sitting in his garage instead of the dealership. But he has to drive his wife's Nissan which is a bummer.

BTW, all the reading on this forum and never heard of a rear differential going bad at 3-4yr age and only 30K miles. At least JLR is replacing on warranty
 
Reply
Old Sep 30, 2025 | 02:20 PM
  #28  
MajorTom's Avatar
Senior Member
Liked
Loved
Community Favorite
Joined: May 2021
Posts: 563
Likes: 331
From: Luxembourg
Default

Originally Posted by jdsengineer
My son-in-laws 2020 F type needs a new differential at 30K miles. JLR can't get the parts due to the hack. Dealership said it would be 3-4 weeks at a min.
Thankfully, his car is sitting in his garage instead of the dealership. But he has to drive his wife's Nissan which is a bummer.

BTW, all the reading on this forum and never heard of a rear differential going bad at 3-4yr age and only 30K miles. At least JLR is replacing on warranty
There have been some cases with bad diffs, but I think that was mainly during the first few model years. My MY18 got a new diff on warranty at around 23K miles. It wasn't broken but was whining a bit around 60 MPH.
 
Reply
Old Oct 1, 2025 | 05:49 AM
  #29  
uncheel's Avatar
Veteran Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Jan 2015
Posts: 1,595
Likes: 724
From: Chapel Hill, NC
Default

The UK government just agreed to unlock up to £1.5 billion following the cyberattack to enable JLR to sustain its supply chain. The loan is to be paid back over 5 years. In addition to this loan, JLR has sought £2 billion in emergency funding from several global banks. Those are mind-boggling numbers.

For perspective, the typical cost of a data breach is only about £1.5 million (per IBM). Most of JLR's computer systems are managed by Tata Consultancy Services - who also provides services to Marks & Spencer and the Co-op, who were both hacked this year.

Meanwhile, JLR failed to finalize a cyber-insurance deal before the attack. Ouch.



 

Last edited by uncheel; Oct 1, 2025 at 02:38 PM.
Reply
Old Oct 10, 2025 | 12:26 PM
  #30  
Dropout's Avatar
Junior Member
Joined: Dec 2024
Posts: 2
Likes: 2
From: Northern VA
Default

This is still ongoing - My 2016 F-type R "might" still be under the 10 year extended warranty for the P0030 code it's throwing for an 02 Sensor. Dealer cannot confirm or deny that due to their IT systems being down, wanted me to pay $1200+ to have them do it and "see when the system comes back up if it was covered and if JLR will reimburse."

Ordered the Bosch sensor or $100 and I'll be putting it in next week instead. Hopefully it doesn't take more than that to clear the code.
 
Reply
Old Oct 10, 2025 | 04:20 PM
  #31  
Ramart's Avatar
Senior Member
Liked
Loved
Joined: Mar 2023
Posts: 148
Likes: 48
Default

<<TCS worked to integrate everything together making it basically impossible to start up one area (even one plant in one country) so this really is an all eggs in one basket scenario.>>

Regardless of whether TCS (Tata's IT subsidiary) is to blame for the hack vulnerability, it's TCS's interdependent linkage of all formerly discrete departmental data systems that has posed the big hurdle for business resumption, preventing simple phased restarts of individual functions, at least from what I've read.


This seems a good argument for maintaining redundant backup systems that retain autonomous divisional/departmental data silos (if that's even possible or practical, which I think it is, though IT is not my field).
 
Reply
Old Nov 10, 2025 | 06:08 PM
  #32  
DJS's Avatar
DJS
Veteran Member
10 Year Member
Liked
Loved
Community Favorite
Joined: May 2013
Posts: 6,999
Likes: 2,665
From: Metrowest Boston
Default

The hack of JLR affected the UK’s GDP…
https://www.nbcnews.com/tech/securit...ays-rcna243083
 
Reply
Old Nov 14, 2025 | 01:26 PM
  #33  
cpq100's Avatar
Thread Starter
|
Senior Member
5 Year Member
Liked
Loved
Joined: Nov 2019
Posts: 813
Likes: 301
From: Pennsylvania
Default

$735 million quarterly loss due to the hack.

https://www.msn.com/en-us/money/comp...BingNewsBrowse

 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
nebelfuerst
Jaguar Press release
14
Dec 27, 2025 09:04 PM
cpq100
F-Type ( X152 )
6
Apr 7, 2025 03:04 PM
Bill400
Jaguar Press release
1
Oct 31, 2024 07:51 PM
cpq100
F-Type ( X152 )
30
Jun 19, 2023 01:33 PM
uncheel
F-Type ( X152 )
0
Apr 22, 2021 05:03 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 



All times are GMT -5. The time now is 09:44 PM.