I just read, that JLR will stop shipping to US.
This might be a real issue for Landrover, it's a joke concerning jaguar today.
Even if their woke pink BEV "00" car will ever be sold, it's probably the wrongest concept for the US market today.

 

Additional info from the New York Times, 6 April:

• JLR sells about a fifth of its cars in the US. In the FY ending last month, it sold about 95,000 cars and reported $8.2 billion in sales revenue here.
• The US is the largest single-country export market for British cars, about 10% of Britain's overall exports in goods.
• Shares in Tata Motors dropped more than 9% this past week and are trading at their lowest level in two years.

What is particularly exasperating is the fact that trade in goods between Britain and the US is essentially even, Ł58 billion vs. Ł60 billion. This makes a 25% tariff very puzzling.
These latest escapades will certainly extend any possible re-introduction of a flagship Jaguar sedan, if not kill the idea permanently.
Our service and repair parts will undoubtedly become more costly, but I think they should continue to be available. I remember when Fiat pulled out of the US. Parts availability simply shifted to independent importers.

 

i would not want to own a jag dealership

 

Another smart move by the woke Jaguar team😂🤣

 

Yes i see that

 

This USA service depts are closed to warranty repairs.
Also we are losing Jaguar dealerships: JLR is becoming LR and they won’t service Jaguars.

 

I guess your information is fresher than mine F-type-r-2022, mine goes alll the way back to Friday 9/19 when I visited the service department at one of our local Jaguar dealerships to discuss the warranty service on my Jaguar. Service bays were probably 2/3 Land Rover to 1/3 Jaguar. Please cite your source.

 

My source is JLR. I have the same car and they are not taking in warranty repairs because of the hack AND JLR dealerships that convert to LandRover dealerships don’t service Jaguar as a matter of policy. Your anecdotal evidence of seeing mechanics working was likely annual service like oil changes etc…Who knows? Mechanics connecting to engineers in England is not available which is what is usually needed for new car problems like infotainment etc…☮️🇺🇸

 

Yes, dealerships that are now strictly Land Rover generally refer Jaguar owners to the local or (in the case of my dealership,) sister dealerships which are still Jaguar / Land Rover for service or sales and service. My Jaguar is in the dealership for a warranty repair. Parts availability is a BIG problem due to the hack (and probably other issues). We have several Land Rover only dealerships in the area, ie. Land Rover Frisco. They do not service Jaguars. We are fortunate to have a couple of Jaguar - Land Rover dealerships still in operation. Land Rover Frisco’s sister dealership Jaguar Land Rover of Dallas is still selling & servicing Jaguars. Park Place Land Rover just confirmed by phone that they are still servicing Jaguars including warranty service. The guy sounded quite baffled by the question. For the time being, apparently we are fortunate in this market place. Who know what the future holds. Hopefully JLR will honor warranty repairs by certified indies if they stop servicing altogether.

 

Calling dealerships and getting answers from whoever answers the phone is not reliable. I live in an area where there were lots of JLR dealerships and they used to compete for business with their service prices. I actually drove to 3 local former JLR dealerships that turned LandRover and they said they don’t service Jaguar. Sure, they offer referrals etc

 

As I said, I was at Jaguar Dallas Friday. I spoke with Park Place service today. They do warranty work on Jaguars. You should go to every Land Rover only dealership in the US so that they can all tell you what we all know, the don’t work on Jaguars, only Jaguar dealerships are doing warranty and otherwise service on Jaguars. Sheesh!

 

This might be the case for your local dealership, but it is not the norm. Most dealerships will service just about any modern car or truck you drive up in. There may be some very rare exceptions for truely unique love volume vehicles, but they will work on any Jaguar you drive through the door with.

Not only will the vast majority of Land Rover service your Jaguar and the vast majority of Ford or Dodge or Mercedes or just about any other mainstream dealer will as well.

Now if you are talking about a warranty repair that is a different story, because the warranty may require you to use a Jaguar dealership, but if that is the case in many states you can get out of that if there is not one in your area.

 

NONE of what you said is true. These forums used to be a great source of information based on facts that we all can share. I am convinced that SOME people comment about cars they never owned.

When someone says that the vast majority of dealerships of other brands will service your Jaguar; it’s sad that there isn’t a moderator that can just delete it because it’s just wrong and advice like that is why a USED JLR product is worthless on a lot of cases because unqualified people literally ruin the cars.

For example, if your CarPlay stops working in your F-Type; ONLY a Jaguar dealership can fix it because they have to link up to an engineer in England. Same goes for the engine and most of the systems in the car.

Finally, for some of you who think your city is different; I called JLR headquarters in New Jersey for their list of AUTHORIZED dealers in my area and that is how I first found out that quite a few well known JLR dealerships were missing from their list and those were the ones that decided to stop selling AND servicing Jaguars. Plus, if you think about it; 2 years from now when Jag sells that infamous electric car; a LandRover dealership is NOT going to know anything about it nor will they have the tools.☮️

 

I am not wrong. Anyone can work on your Jaguar. It does not require that you are listed as an "AUTHORIZED" dealer to work on someone's car. Further in the U.S. Jaguar must provide that information to other facilities. Under 2023 right to repair, any licensed repair facility "shall have access to the same diagnostic and repair information that auto manufacturers make available to authorized dealer networks".

Further under legislation currently in consideration in Congress (SAFE Repair act) they will need to provide complete 100% access to the exact same software and programming tools used by dealers.

I think any shop in the U.S. that wants to fix your non-working Car Play on an F-type is going to be able to "link up with that engineer in England" if that is really what is needed to fix your car. Although my guess is if it is part of a Jaguar interface or module software that needs to be updated, you can actually do it with JLR SDD/Pathfinder and/or something like ZEUS+ and J2534 pass through, without talking to anyone in England. If it is Car Play itself you are talking about, that is apple software and it is on your phone, not on the car, the car is just the display and the interface for it.

Now we can debate whether other dealerships or independents have the same level of expertise or ability, and when it comes to electric vehicles there may be some merit in that discussion, but it is flat out incorrect to say that only a Jaguar dealership can or will work on or program a Jaguar vehicle.

I will add some more from personal experience - generally the service I have received from my local Jaguar dealership has been poor. I don't think their technicians are very knowledgeable. They even told me they couldn't pair a new key for me, that it was impossible on my vehicle after they ordered a key for me and could not get it to work. The service I have received, on my Jaguar, from the local Ford dealership and the local Dodge dealership has generally been better than my local Jaguar dealership and Ford was able to order and code a new key for me.

 

auburn2, I think you proved R-2022's point with your own statement in the posting above this. Yes, I can take my Jaguar to a Toyota dealership and they have the right (notice this key word) to do work on the vehicle, even if things are locked down through proprietary means through the 2023 law. But, notice I said "RIGHT". That does not mean that any dealership out there is going to spend the $20K to buy the special computers, tools, send a tech to the certifying schools, etc just to fix your car. Any dealership has the right to refuse to work on a car that they feel they may damage more than they are going to repair. So, an oil change, sure, most dealerships will take the car in, charge you some exhorbent fee to change your oil since they now have to get a special oil filter, special oil (assuming that they use the required oil which most probably wouldn't know what to put into the vehicle to begin with), etc. But, you ask them to rebuild the motor, they are going ot politely escort you to the door.

Yes, some dealerships (Ford for example) may be more inclined to work on your Jaguar engine as it is similar to their motors as Ford is the one that assembles a lot of the Jaguar engines (NOT ALL!!!!!). But, the computer to connect to the car is different. so, now you have to rely on a competent technician that can run without a computer telling him important data. It would be like taking the car to your next door neighbor because he is a mechanic on semi trucks and is a highly qualified technician. Trust him with your car? Using your logic, a car is a car. A motor is a motor. Anyone should be able to work on the car. Are you buying that special computer for him to connect to your car?

I think you are going to find that a lot of dealerships that are non-Jaguar certified (directly from jaguar) will not work on your car except for maybe some very simple stuff. This is where a trusty local mechanic is going to become your best friend and you may even need a few so you have one that is motor heavy, one that is electronics heavy, etc. I am fortunate that near me, I have a guy that specializes in high end cars (Jaguar is the bottom of his list) and has the stuff to work on the cars. Cheapest thing around, by no means. If anything, he is a bit of a pain to deal with as he tells you when to bring your car in (down to the hour), payment is only via a limited number of ways (which debit and credit cards are not allowed), etc. But, he does good work and when he says something, you can count on that being fact.