SimCard Issue
#1
SimCard Issue
I didn't notice this for over a week, so it isn't that important but more of a puzzle I'd like to solve. When I finally looked into using the navigation it said it was offline and all the proper buttons are checked for it to be connected to the free mobile data with ATT. I went into the connectivity section and it says 'reading SimCard' transiently and shows ATT under Mobile Settings, but then shows the icon for no service and goes back to reading simcard. ATT points fingers at the dealer, and the dealer while trying doesn't seem to be getting anywhere. They're sending me a new simcard. Any thoughts? I was going to buy some random independent simcard to see if it's just an issue with Jaguar/ATT, if that doesn't work I'm not even sure it's worth having them work on a broken simcard reader.
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Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 8,303
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I believe the car still has a GPS receiver, the Navigation seems to work. It all started because I noticed an icon in the screen's upper right corner when I investigated it was a 'no service' icon with the mobile data. When I go into Navigation it says I'm offline, but it still works. That's what led me to find out the simcard doesn't seem to be working. I think the SimCard can update your navigation/traffic info and/or create a mobile WiFi spot.
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Unhingd (07-13-2018)
#7
I called the Jaguar customer service center a couple weeks after I took delivery and they walked me through registering and activating the AT&T connectivity feature. Haven't used it for much yet but did give the satellite GPS feature a try this week and it's kind of cool, although I can't think of why I would use it regularly.
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#8
With InControl Touch Pro on the XE, it gets traffic info off the Internet via a 4G connection - thus, the sim card. I imagine it's the same on the F-type. Not sure what I'll do when my free 3 months of data expires - will probably find something cheaper than ATT, as I don't expect to ever use the 4G hotspot in the XE.
I'm unclear how map updates will work with ICTP.
I'm unclear how map updates will work with ICTP.
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He has now posted a video on fb. It seems that the dealer has replaced the Jaguar map with google maps. On the touch screen he just touches the map option, bottom right, and google maps appear.
It’s a closed group but here’s the link to try
https://m.facebook.com/comment/replies/?ctoken=1813847055363332_1814587368622634&count=6& curr&pc=1&ft_ent_identifier=1813847055363332&gfid= AQD_n18r3T3VHBOU
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
It’s a closed group but here’s the link to try
https://m.facebook.com/comment/replies/?ctoken=1813847055363332_1814587368622634&count=6& curr&pc=1&ft_ent_identifier=1813847055363332&gfid= AQD_n18r3T3VHBOU
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
Last edited by malbec; 07-18-2018 at 11:00 AM.
#14
He has now posted a video on fb. It seems that the dealer has replaced the Jaguar map with google maps. On the touch screen he just touches the map option, bottom right, and google maps appear. It’s the latest screen with no buttons.
It’s a closed group but here’s the link to try
https://m.facebook.com/comment/repli...D_n18r3T3VHBOU
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
It’s a closed group but here’s the link to try
https://m.facebook.com/comment/repli...D_n18r3T3VHBOU
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
#15
Join Date: Dec 2017
Location: The Netherlands Central Highlands - Veluwe-
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to avoid nasty [costly] surprises at the end ot the month..
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SIM card is required for the vehicle to communicate using cellular network telematics module that is ATT specific. You can't just pop another SIM in there and in fact the SIM needs to be programmed to the VIN of your vehicle through JLR. Yes, defective SIMS have occurred and the vehicle will not be able to communicate without one. If you don't subscribe to the InControl features after your trial period the vehicle will still use the SIM and telematics module for emergency communications and other vehicle specific functions including SOTA updates coming on the new I-Pace and rolling out to other models over time.
More information can be found here: https://www.jaguarusa.com/owners/incontrol/index.html
Mike
More information can be found here: https://www.jaguarusa.com/owners/incontrol/index.html
Mike