F-Type ( X152 ) 2014 - Onwards
Sponsored by:
Sponsored by:

SimCard Issue

Thread Tools
 
Search this Thread
 
  #1  
Old 07-12-2018, 08:23 PM
Pie944's Avatar
Senior Member
Thread Starter
Join Date: Oct 2015
Posts: 107
Likes: 0
Received 21 Likes on 15 Posts
Default SimCard Issue

I didn't notice this for over a week, so it isn't that important but more of a puzzle I'd like to solve. When I finally looked into using the navigation it said it was offline and all the proper buttons are checked for it to be connected to the free mobile data with ATT. I went into the connectivity section and it says 'reading SimCard' transiently and shows ATT under Mobile Settings, but then shows the icon for no service and goes back to reading simcard. ATT points fingers at the dealer, and the dealer while trying doesn't seem to be getting anywhere. They're sending me a new simcard. Any thoughts? I was going to buy some random independent simcard to see if it's just an issue with Jaguar/ATT, if that doesn't work I'm not even sure it's worth having them work on a broken simcard reader.

 
  #2  
Old 07-12-2018, 10:05 PM
Greggbhill's Avatar
Senior Member
Join Date: Aug 2015
Location: Rocklin, CA
Posts: 627
Received 177 Likes on 106 Posts
Default

mine does same thing (just got car the other day) - att says dealer needs to replace sim card. once car is finished getting XPel in next few weeks ill take it in.
Interested to know if that ends up working for you.
 
  #3  
Old 07-13-2018, 05:28 AM
Unhingd's Avatar
Veteran Member
Join Date: Dec 2014
Location: Maryland, US
Posts: 16,932
Received 4,636 Likes on 3,359 Posts
Default

At what point did sim cards become a part of the equation. No such thing (I don't believe, anyway) on the MY16.
 
  #4  
Old 07-13-2018, 05:37 AM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 8,303
Received 3,126 Likes on 2,304 Posts
Default

Originally Posted by Unhingd
At what point did sim cards become a part of the equation. No such thing (I don't believe, anyway) on the MY16.
I suspect you just missed out Lance, I think they came out on the MY17.
And as far as I know they are used only for the SatNav.
 
  #5  
Old 07-13-2018, 05:57 AM
Unhingd's Avatar
Veteran Member
Join Date: Dec 2014
Location: Maryland, US
Posts: 16,932
Received 4,636 Likes on 3,359 Posts
Default

Originally Posted by OzXFR
I suspect you just missed out Lance, I think they came out on the MY17.
And as far as I know they are used only for the SatNav.
Why did Jag choose to use a SimCard in favor of a GPS receiver for the 2017+ models?

 
  #6  
Old 07-13-2018, 06:36 AM
Pie944's Avatar
Senior Member
Thread Starter
Join Date: Oct 2015
Posts: 107
Likes: 0
Received 21 Likes on 15 Posts
Default

Originally Posted by Unhingd
Why did Jag choose to use a SimCard in favor of a GPS receiver for the 2017+ models?
I believe the car still has a GPS receiver, the Navigation seems to work. It all started because I noticed an icon in the screen's upper right corner when I investigated it was a 'no service' icon with the mobile data. When I go into Navigation it says I'm offline, but it still works. That's what led me to find out the simcard doesn't seem to be working. I think the SimCard can update your navigation/traffic info and/or create a mobile WiFi spot.
 
The following users liked this post:
Unhingd (07-13-2018)
  #7  
Old 07-13-2018, 07:17 AM
fujicoupe's Avatar
Banned
Join Date: May 2018
Location: South Carolina
Posts: 1,506
Received 424 Likes on 291 Posts
Default

Originally Posted by Unhingd
Why did Jag choose to use a SimCard in favor of a GPS receiver for the 2017+ models?
The MY 2018s have both.
I called the Jaguar customer service center a couple weeks after I took delivery and they walked me through registering and activating the AT&T connectivity feature. Haven't used it for much yet but did give the satellite GPS feature a try this week and it's kind of cool, although I can't think of why I would use it regularly.
 
  #8  
Old 07-13-2018, 08:58 AM
DJS's Avatar
DJS
DJS is online now
Veteran Member
Join Date: May 2013
Location: Metrowest Boston
Posts: 6,207
Received 2,066 Likes on 1,371 Posts
Default

With InControl Touch Pro on the XE, it gets traffic info off the Internet via a 4G connection - thus, the sim card. I imagine it's the same on the F-type. Not sure what I'll do when my free 3 months of data expires - will probably find something cheaper than ATT, as I don't expect to ever use the 4G hotspot in the XE.

I'm unclear how map updates will work with ICTP.
 
  #9  
Old 07-14-2018, 05:37 PM
Dan_NL's Avatar
Veteran Member
Join Date: Dec 2017
Location: The Netherlands Central Highlands - Veluwe-
Posts: 1,236
Received 261 Likes on 196 Posts
Default

@DJS.
If you use the WiFi in the XE and link it to your phone, acting as a hotspot, you can still get traffic info without an extra simcard. You do need to leave the
simcard in, otherwise you can't activate the WiFi I suspect...
 
  #10  
Old 07-14-2018, 09:26 PM
DJS's Avatar
DJS
DJS is online now
Veteran Member
Join Date: May 2013
Location: Metrowest Boston
Posts: 6,207
Received 2,066 Likes on 1,371 Posts
Default

Very interesting. Thanks.
 
  #11  
Old 07-18-2018, 03:17 AM
malbec's Avatar
Senior Member
Join Date: Dec 2009
Location: SW England
Posts: 809
Received 294 Likes on 164 Posts
Default


Guy on fb posted this. Says he has a SIM card and dealer enabled google maps. No further info.
 
  #12  
Old 07-18-2018, 07:07 AM
Dan_NL's Avatar
Veteran Member
Join Date: Dec 2017
Location: The Netherlands Central Highlands - Veluwe-
Posts: 1,236
Received 261 Likes on 196 Posts
Default

I am really curious for his dat use..
 
  #13  
Old 07-18-2018, 10:29 AM
malbec's Avatar
Senior Member
Join Date: Dec 2009
Location: SW England
Posts: 809
Received 294 Likes on 164 Posts
Default

He has now posted a video on fb. It seems that the dealer has replaced the Jaguar map with google maps. On the touch screen he just touches the map option, bottom right, and google maps appear.
It’s a closed group but here’s the link to try
https://m.facebook.com/comment/replies/?ctoken=1813847055363332_1814587368622634&count=6& curr&pc=1&ft_ent_identifier=1813847055363332&gfid= AQD_n18r3T3VHBOU
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
 

Last edited by malbec; 07-18-2018 at 11:00 AM.
  #14  
Old 07-18-2018, 10:56 AM
fujicoupe's Avatar
Banned
Join Date: May 2018
Location: South Carolina
Posts: 1,506
Received 424 Likes on 291 Posts
Default

Originally Posted by malbec
He has now posted a video on fb. It seems that the dealer has replaced the Jaguar map with google maps. On the touch screen he just touches the map option, bottom right, and google maps appear. It’s the latest screen with no buttons.
It’s a closed group but here’s the link to try
https://m.facebook.com/comment/repli...D_n18r3T3VHBOU
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
I don't do FacePlant, can you post a brief summary? Remember, if you aren't paying, then YOU are the product!
 
  #15  
Old 07-18-2018, 11:00 AM
Dan_NL's Avatar
Veteran Member
Join Date: Dec 2017
Location: The Netherlands Central Highlands - Veluwe-
Posts: 1,236
Received 261 Likes on 196 Posts
Default

Originally Posted by malbec
He's just posted that he can also choose the Jag map. No idea how this was done but it seems to be connected to the fact that he has a SIM card slot under the armrest.
Its no more then what you do on 'google maps' on your PC. You choose map-view or sat-view. But the last one eats tonnes of data. Beter warn him to set the MAX DATA USE in the connections menu,
to avoid nasty [costly] surprises at the end ot the month..
 
  #16  
Old 07-18-2018, 11:07 AM
malbec's Avatar
Senior Member
Join Date: Dec 2009
Location: SW England
Posts: 809
Received 294 Likes on 164 Posts
  #17  
Old 07-20-2018, 09:11 PM
PBBarb's Avatar
Senior Member
Join Date: Mar 2018
Location: Atlanta, GA (Kirkwood)
Posts: 418
Received 70 Likes on 60 Posts
Default

I can’t help with this discussion but I will say the SIM card in the Disco Is in a horrible spot. I couldn’t get NAV to work and then discovered I had bumped the SIM card putting something in the console. Kind of a dumb spot.
 
  #18  
Old 07-21-2018, 03:41 AM
Dan_NL's Avatar
Veteran Member
Join Date: Dec 2017
Location: The Netherlands Central Highlands - Veluwe-
Posts: 1,236
Received 261 Likes on 196 Posts
Default

Originally Posted by PBBarb
I can’t help with this discussion but I will say the SIM card in the Disco Is in a horrible spot. I couldn’t get NAV to work and then discovered I had bumped the SIM card putting something in the console. Kind of a dumb spot.
English cars have character, they're different , not logical.. Did the Brits invent 'fuzzy logic' ???
 

Last edited by Dan_NL; 07-21-2018 at 03:41 AM. Reason: spelling
  #19  
Old 07-21-2018, 12:54 PM
Pie944's Avatar
Senior Member
Thread Starter
Join Date: Oct 2015
Posts: 107
Likes: 0
Received 21 Likes on 15 Posts
Default

New simcard and now it shows 3G.
 
  #20  
Old 07-21-2018, 01:09 PM
MaineJagMike's Avatar
Senior Member
Join Date: Oct 2017
Location: Maine
Posts: 154
Received 72 Likes on 35 Posts
Default

SIM card is required for the vehicle to communicate using cellular network telematics module that is ATT specific. You can't just pop another SIM in there and in fact the SIM needs to be programmed to the VIN of your vehicle through JLR. Yes, defective SIMS have occurred and the vehicle will not be able to communicate without one. If you don't subscribe to the InControl features after your trial period the vehicle will still use the SIM and telematics module for emergency communications and other vehicle specific functions including SOTA updates coming on the new I-Pace and rolling out to other models over time.

More information can be found here: https://www.jaguarusa.com/owners/incontrol/index.html

Mike
 


Quick Reply: SimCard Issue



All times are GMT -5. The time now is 08:59 AM.