has anyone tried to contact vivid racing ??? the charged me $2200.00 for a tune a month ago and i have not rec any product tried to cancel the order . but they are still not responding my calls or responding to my emails , have not rec any products it's been a month they said two days on april 7th

 

Call your credit card company. Explain your predicament and tell them to cancel the payment.

 

thanks already done

 

They strung me along for 7 months for shocks and I eventually cancelled and got the money back. It is obvious the pandemic has put a huge strain on their customer service and ability to get stock. I really wish they would just say that and refund instead of holding my money that long.

 

Vivid racing has sucked for a long time. They used to be reliable. Buyer beware. Hope you got your money back


go with VelocityAP for your tune

 

after a month i was able to talk to them this am , they agreed to credit my card the full amount , they said it would happen today but have yet to see the credit number they promised by days end . please note one hand typing makes it very hard to use caps and stuff a stroke has taken away the use of my left hand

 

Thank you for this explanation and I hope you will pardon my discourtesy.