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Old Jan 1, 2013 | 10:18 AM
  #1  
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From: Leawood, KS.
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Don't know if this is my computer problem or Jaguar Forum software problem. After reviewing a post and then executing the "go back" arrow, on more than a few occasions, I am left with a blank screen while still in the Forum, but with no way to cursor up or down or return to a topic, and therefore must go completely out of the Forum and re-register to get back into the Forum.
I have tried refreshing, going out to the main page, etc. to no avail. Just curious if anyone else is experiencing this problem - if not - it must be my computer.
 
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Old Jan 1, 2013 | 11:45 AM
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From: Wesseling
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Hi,

there's some basic information missing: which browser (in which version) on which operating system and on which device do you use?

I, for example, browse with Mozilla Firefox 17.0.1 on Windows 7 (Service Pack 1) on a PC. I didn't experience yet the issue you described.
 
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Old Jan 2, 2013 | 03:59 AM
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From: Brittany France
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If you are using IE8, there is a long running series of QA over on the MS Community pages.

Mostly seems to be involved with resetting IE to default and then isolating any add-ins that may be causing the problem.

I gave up with IE8 and used FF, but now IE10 is up and running I find it far quicker than the latest FF18 versions and I've not experienced the 'hanging' problems that I get with FF.

So in short, check your settings, any add-ons, and what processes are running when you experience the problem.

For better replies from the experts, you will need to give detailed information about your set up.
 
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Old Jan 2, 2013 | 07:09 AM
  #4  
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From: Leawood, KS.
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Appreciate the info from the two of you. It appears that I have an add-on conflict. I am running IE 8, and looking into the reset procedures and attempting to isolate the problem. Thank you!
 
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Old Jan 2, 2013 | 04:49 PM
  #5  
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From: Wesseling
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Hi Jag13cat,

you might try to run IE in compatibility mode (refer to IE help for details). In compatibility mode IE is able to act as if it is IE 7 or IE 6. This might cure the problem too.
 
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Old Jan 4, 2013 | 02:04 PM
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From: Brittany France
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Install IE9, disable all your add-ons, and see if this sorts things. Then reinstate the addons 1x1 and see if you recreate the problem.

You can see if something is gumming up the works by looking at the running processes and seeing if something is using masses of memory, or even better, showing a fail to respond message.

PS, the above pretty much applies to any 'hanging' problem, the trick is to learn what processes should be running.

Any fun type tool bars you have or extraneous app type stuff will be a suspect.

I keep my browsers and anything else as clean as possible, and even then seek to lose stuff I don't want to see.

I suppose it all depends on how happy you are with 'Surgery'?

But you do remind me that we have discussed posting up some basic 'How to Prevent' info.
 
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