MKI / MKII S type 240 340 & Daimler 1955 - 1967

Advance Performance Technology (APT) - Great Customer Experience

Thread Tools
 
Search this Thread
 
Old Apr 27, 2017 | 04:31 PM
  #1  
MK2's Avatar
MK2
Thread Starter
|
Senior Member
Joined: Jan 2013
Posts: 595
Likes: 68
From: Florida
Default Advance Performance Technology (APT) - Great Customer Experience

No financial interest, just wanted to pass along a great customer experience. I ordered some K&N air filters four years ago from Dave and Lori Anton at Advance Performance Technology. I never mounted them and they did stay in the original shipping box. I realized a few days ago, when I got ready to mount them that I had ordered the wrong part numbers. I wrote Dave and told him my problem and even though these have been in my possession for just short of four years, he wrote me back within an hour or so and told me to ship the filters back to him and that he would exchange them for the proper ones - AFTER FOUR YEARS!! In my book, that is pretty amazing customer service.

They sell parts other than K&N air cleaners for British cars and I highly recommend that you consider using them if you do not already. Our hobby/industry needs people like this who stand behind their products and are motivated by customer satisfaction. Give them a try: APT Your One Stop Shop For British Sports Car Engines.

Lin Rose
 
Reply
Old Apr 28, 2017 | 02:36 PM
  #2  
loubrava's Avatar
Member
Joined: Jan 2017
Posts: 37
Likes: 3
From: Sonoma
Default

Hard to find that type of customer service I'll check them out next time I'm in need of a part.
lou
 
Reply
Old Apr 28, 2017 | 03:37 PM
  #3  
TilleyJon's Avatar
Veteran Member
Joined: Jun 2016
Posts: 1,656
Likes: 438
From: Bath UK
Default

I wish all companies were like that
 
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 



All times are GMT -5. The time now is 04:30 PM.