Engine blown on 2020 Fpace - corp not honoring warranty Timing Chain Error code
My 2020 F Pace model S has worked great until last weekend. I did not conduct service and oil changes at the dealership because I have a trusted mechanic so I followed the timing of every 10k miles or 1x per year. Have never had an oil light or engine light come on as long as I have had the car as the first owner. The car has low miles 36K. When i sensed trouble when i started the car (engine light came on), i plugged my FIXED module into the port of the Car and received codes -P0304 - Cyl 4 Misfire, P0300 - Random Misfire, P0019 - Camshaft Position Control, P1315 - Ignition Coil Secondary Circuit Malfunction, P0305 - Cyl 5 Misfire, P0306 - Cyl 6 Misfire and P008B - Fuel Pressure High.
The engine was running rough but then it was idling fine. I sent the codes to my mechanic and the first thing he said was - 'That is a timing Chain issue" He said to drive the car to his shop and it drove perfectly fine. Dropped it off and also told him we were likely due for another oil change and he said no problem. My Warranty expires on March 1 2025 or 60K miles which ever comes first. He started the car and called me later and said it was rough when he started it and then it idled fine - but then it turned off and it would not start. He tried to get a code reading but car would not stop so he suggested i call to see if i had warranty and I did when it happened and he suggested i take it to a dealer. The dealer said i had not serviced the car properly and it was because of the lack of oil that this happened. However, they did not have the records. So i picked up the service oil & filter and service check records (invoices) from my mechanic and dropped off at the dealership. Jaguar USA declined the warranty claim because they made claims about the Invoices and it was clear on them that all was in order. The dealership has a bad reputation so consumer protection suggested taking the car to another dealer because the dealership said there was nothing else they could do. I never gave the dealership the codes i pulled or the explanation of the Invoices that they questioned. They made fun of small business owner - my mechanic who only works on luxury cars and has a stellar reputation. I confirmed with the codes with another routable mechanic and he said it was a timing chain issue and that if I goggle online that Jaguar and Landrover engines have a notorious problem with the timing chains and that i would find thousands of entries about these issues. I feel something funny is going on because the first dealership mentioned that the engine for this car does not exist anymore and i just think they are trying to get out of this. Does anyone have insight for me or thoughts? thank you in advance. I am towing the car to the other dealership as we speak. BTW, oil light never came on and there was never an error about oil
The engine was running rough but then it was idling fine. I sent the codes to my mechanic and the first thing he said was - 'That is a timing Chain issue" He said to drive the car to his shop and it drove perfectly fine. Dropped it off and also told him we were likely due for another oil change and he said no problem. My Warranty expires on March 1 2025 or 60K miles which ever comes first. He started the car and called me later and said it was rough when he started it and then it idled fine - but then it turned off and it would not start. He tried to get a code reading but car would not stop so he suggested i call to see if i had warranty and I did when it happened and he suggested i take it to a dealer. The dealer said i had not serviced the car properly and it was because of the lack of oil that this happened. However, they did not have the records. So i picked up the service oil & filter and service check records (invoices) from my mechanic and dropped off at the dealership. Jaguar USA declined the warranty claim because they made claims about the Invoices and it was clear on them that all was in order. The dealership has a bad reputation so consumer protection suggested taking the car to another dealer because the dealership said there was nothing else they could do. I never gave the dealership the codes i pulled or the explanation of the Invoices that they questioned. They made fun of small business owner - my mechanic who only works on luxury cars and has a stellar reputation. I confirmed with the codes with another routable mechanic and he said it was a timing chain issue and that if I goggle online that Jaguar and Landrover engines have a notorious problem with the timing chains and that i would find thousands of entries about these issues. I feel something funny is going on because the first dealership mentioned that the engine for this car does not exist anymore and i just think they are trying to get out of this. Does anyone have insight for me or thoughts? thank you in advance. I am towing the car to the other dealership as we speak. BTW, oil light never came on and there was never an error about oil
welcome to the forum - sounds like the dealer didn't want to be bothered. If the second dealer ship won't assist, then reach out to Jaguar Customer relations. Hope you can get resolved and back to enjoying the Jag!
Welcome to Jaguar Forums ImperiumJC,
Good to have you with us.
I've copied your post to the FPace section for a better response follow this link to find it https://www.jaguarforums.com/forum/f...r-code-288008/
Enjoy the forum.
If you haven't done so already you should add your car details to your signature to help others to help you.
If you need help with getting around and using the forum follow this link for some help Forum Help
Good to have you with us.
I've copied your post to the FPace section for a better response follow this link to find it https://www.jaguarforums.com/forum/f...r-code-288008/
Enjoy the forum.
If you haven't done so already you should add your car details to your signature to help others to help you.
If you need help with getting around and using the forum follow this link for some help Forum Help
Hello,
I'm sorry you're having this kind of trouble.
Generally, Warranties hinge on having Everything done at a factory blessed facility. As yours wasn't, they may take this opportunity to escape this outlay of money for repairs.
Welcome to the forums from ElinorB.
(';')
I'm sorry you're having this kind of trouble.
Generally, Warranties hinge on having Everything done at a factory blessed facility. As yours wasn't, they may take this opportunity to escape this outlay of money for repairs.
Welcome to the forums from ElinorB.
(';')
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