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New Member Saying Hello--Problem with XJR

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Old 06-17-2013, 01:18 PM
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Default New Member Saying Hello--Problem with XJR

Live outside Charleston, SC. Just purchased a pristine 2004 Slate XJR with less than 34,000 miles. Found it online in FL at a dealership and I had a friend test drive. Car checked out. Came up on a truck and the compressor and front right air shock blew within two hours of taking possession. After doing some research, I am switching to Arnott coil shocks for parts plus labor--about $2,000. Car is at a local Jag mechanic right now. I bought the Arnott $1,400 parts and he is charging me $550 in labor to convert to coil shocks.

FL Dealer has agreed to pick up $750 for repair considering that I had the car for an hour before suspension failed. Car had 30 day powertrain warranty only. Wondering if you think $750 is a fair compromise or should I be asking for more and do I have any legal rights? Again, I live in SC and I bought car in FL sight unseen. Clean carfax, always garaged, brand new tires--didn't expect to lay down $2,000 within a couple of hours of owing.

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Old 06-17-2013, 03:23 PM
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Welcome to the forum XJRinSC,

Good to have you with us.
To get help or advice you will find the tech section here XJ ( X350 & X358 ) XJ6 / XJ8 / XJR - Jaguar Forums - Jaguar Enthusiasts Forum check out your regional section also Lower Atlantic - NC SC FL GA - Jaguar Forums - Jaguar Enthusiasts Forum
Enjoy the forum.

If you haven't already done so you should add your car details to your signature to help others to help you.
 
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Old 06-17-2013, 06:54 PM
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welcome to the forum - sorry to hear of your plight. Personnaly, it would be a good business gesture for the dealer would make good on the total repair considering it was off the truck for a limited time but I think just getting them to pay for any costs is all they are going to do. I'd argue for more but not knowing the legal limitations, and the way the transaction occured may not get you far.

Where are you having the repairs done?? There is a small shop in N Charleston that specializes in British cars - reasonable prices.
 
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Old 06-18-2013, 07:25 AM
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Hey Steve, took it to a place called Motor Elite on james island. The guy only works on high end British Cars. What's your place? There is also a Mercedes guy on Main St in Summerville whose sign says that he works on Jaguar too. Know him?
 
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Old 06-18-2013, 08:55 AM
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it is Charleston Import Automotive - just off of Ashley Phosphate - found him through the forum/JSSC and so far have just used him to buy parts for DIY stuff rather than paying dealer prices.

Charleston Import Automotive

3170A Stanton Ct.
N. Charleston, SC 29418
(843) 552-6555
Fax # (843) 552-9555

I've seen the one in Summerville but have not used him.
 
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Old 06-19-2013, 07:54 AM
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Hey there and welcome aboard....... good to have you here with us here at Jaguarforums

I'd be expecting the dealer to make good on ALL of it

Any useful site information you may need such as how to post pictures, edit signatures, add videos, using the search facility etc, can be found here within the following link

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Please also take the time to check out the regional section for your area!
There are lots of members local to you with the same interests with info on local dealers and possible meets.

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Please Jump on in and enjoy the site.................
 
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Old 06-20-2013, 06:44 PM
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Welcome to the forum XJRinSC,

Good to have you here with us at Jaguarforums.

Enjoy the forum.

Graham
 
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