I understood that only your front ties rods were worn. So that's 2 x $68. and 1.5 hrs at $75 per, or $248 total, plus an alignment.

Environmental fees?

 

Toller, Mikey makes a very valid point. How did Jaguar arrive at $650 when they only replaced the front tierods and performed an alignment? I replaced all four tierods and had an alignment. Jaguar does charge 2X more for their services ($120/hr plus 2x more for their parts). I've been there myself and would return only for services beyond my mechanics expertice. Fortunately my 03 STR now has an independent certified Jaguar and Rolls mechanic who charges $65/hr whilst our Ford Expedition and Explorer standard mechanic charges $75/hr?

 

As I've said before, our local Jaguar dealership charges twice what the Jaguar dealership 70 miles away from me charges for parts and labor. Since discovering that fact in October 2009, I haven't been back to our local dealership. It pays to shop around....

 

They replaced what the service writer called the rear tie rods. I see by the parts list that Jaguar refers to them as "rear stabilizing link".

The "environmental fees" are called out separately. It's a shop charge for getting rid of oil and the like.

 

I believe that they are refering to these, which where shot at 42,000 miles, I believe Jons went kaput around the same mileage.





passenger rear wheel

 

Yep Rick, rear tie or stabilizing rods= $120/each= $240 + 60 minutes max. to install= $120 + Jaguar 4-wheel alignment = $120 = $480 total... I'z till stinks $650 is too much for rear tierods and a wheel alignment?

 

You are correct, Rick. Based on your tip, I checked mine in April 2009 at less than 30,000 miles and found them to look just like your photos. Had them replaced under warranty....

 

I agree with the comments made herein regarding the correlation of cost of services with education and training. Take something as simple as English lessons. I, for example, dropped out of school in the 10th grade. My writing skills, grammar and spelling are deplorable which is a disservice to everyone that is subjected to reading my posts. On the other hand, those with higher educations are better able to express themselves in a clearer, more concise manner and more easily articulate their point of view and in a much more eloquant way than I am...testimony that education pays.

Hopefully anyone can appreciate that the cost of specialized training needs to be considered someway with the most likely place being in the dealer's overhead, which customers have to pay. Otherwise, all those specially trained dealer techs will soon be Indys like me and competing for my business. Come on guys, pay up, I'm already struggling with poor English skills, don't make me competed with the factory techs too.

 

Rick-

Those are the ones. The parts price we are in agreement on. The labor is the disputed cost.

I don't know what I can do besides drive an extra 200 miles round trip to go to another dealer. Given the cost of tires and the dire warnings about mis-alignment by non-dealers that have been posted here, there wasn't much else I could do.

 

I think there's too much stereotyping and generalization going on.

1) Not all repairs require someone with a PhD

2) Not all dealership techs have PhDs

3) Not all indys lack PhDs

4) Not all techs with PhDs can apply their knowledge effectively

It comes down to the skill of the individual person working on the car vs. the task they have been asked to do. Changing tie rods and setting alignment on these cars is not rocket science.

I do like the subtle message in steve11's well-worded post.

 

Eric, front and rear tie rods are NOT covered under select warranty.
I have a B.S. degree
setting alignment is not rocket science, but yet so many people DO NOT know how too do it properly outside what a machine tells you it makes me wonder. And again, the specs loaded into every alignment machine even with current software for the 03 and up Stype is WRONG!!! Dealers(or those that know here) have to manually load and save the specs into their machines. I do this and had to reload them when we got the latest and greatest software from Hunter last fall. So if you dont know that the original specs have been change from jaguar, youre gonna align the car to specs in a machine that are wrong, and have a car that still chews up the inside of the front tires. ( garbage in=garbage out no matter how good you are) Anyone is only as good as the info they know or are provided. no more no less.Just think bloodletting and the world is flat are 2 things that come to mind that USED to be FACT
MERRY CHRISTMAS

 

Brutal-

Thanks for checking on that.

 

Good points Brutal. Sometimes it's not easy understanding what's on the other side of the fence.

 

I can't believe the labour rates you have! Here a dealer rate is around £170/hr - that's about $270/hr! Yes, $270. And someone like Brutal is rare. very rare.

 

We hope this doesn't mean yer gunna put together a flotilla, sail over the pond to take advantage our "labour" rates, and kidnap our BRUTAL!?

 

Oooh, what an idea!

hmm, didn't work too well last time we tried heavy-handed stuff with you guys
and we've barely got a navy etc any more

Ahh... maybe we could just tempt him over for the money?

 

Throw in a joyride in the Queen's Jaguar and Brutal just may pack his bags and head across the pond....

 

Tough task!!

 

Lol hell i work on here for thankyous, peanuts, license plates, and the occassional parts sale

 

I've a degree in BS too...how coincidental is that?