S-Type / S type R Supercharged V8 ( X200 ) 1999 - 2008 2001 - 2009
Sponsored by:
Sponsored by:

Recall a Recall?????

Thread Tools
 
Search this Thread
 
  #1  
Old 09-09-2009, 06:03 AM
floppy's Avatar
Junior Member
Thread Starter
Join Date: Aug 2009
Posts: 8
Likes: 0
Received 0 Likes on 0 Posts
Default Recall a Recall?????

A few weeks ago I started a thread about my wifes car leaking gas like a sive from the drivers side of the gas tank, and thanks to all the help I got here I found the culprit. A round cap over the fuel pump assemble had a bad retaining ring.

This is where my problem just keeps getting better.

I ordered the replacement part according using my VIN to asure the correct part and of course....it was the wrong part.

This apparently is because it shows that my car had a recall done on it a few years back to correct this problem, which should have included replacing the gas tank (to which the new part would fit).

However I still have the old gas tank to which they no longer make parts for.

According to the service rep. I am no longer elgible for the recall because it was already done by the original owner back in 2007.

WHAT DO I DO NOW????
 
  #2  
Old 09-09-2009, 06:21 AM
Jon89's Avatar
Veteran Member
Join Date: Jan 2009
Location: Raleigh, NC
Posts: 12,534
Received 4,276 Likes on 2,813 Posts
Default

I would call Jaguar Corporate in New Jersey and ask to speak with the Vice President of Parts and Service. Earlier this year (January/February timeframe), that position was held by Campbell McArthur. I assume it still is. This advice, of course, assumes that you are in the U.S. as well....
 
  #3  
Old 09-09-2009, 07:37 AM
phd12volt's Avatar
Veteran Member
Join Date: Jan 2009
Location: PA
Posts: 1,145
Received 52 Likes on 42 Posts
Default

Originally Posted by Jon89
I would call Jaguar Corporate in New Jersey and ask to speak with the Vice President of Parts and Service. Earlier this year (January/February timeframe), that position was held by Campbell McArthur. I assume it still is. This advice, of course, assumes that you are in the U.S. as well....
hmmmmm i see you were down this road huh?
 
  #4  
Old 09-09-2009, 08:19 AM
JagV8's Avatar
Veteran Member
Join Date: May 2009
Location: Yorkshire, England
Posts: 26,646
Received 4,484 Likes on 3,902 Posts
Default

I think the idea is that the recall apparently was not done correctly, in which case really it should be put right. How Jaguar Corporate sort it out with a dealer etc is a matter for them but frankly sort it out they should.

Imagine someone's liability if the car had caught fire/exploded/etc! Or still does, with this issue unresolved....
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
jagtoes
XK / XKR ( X150 )
100
04-22-2016 07:37 AM
Jaguar Forums Editor
Jaguar Press release
0
09-28-2015 05:18 PM
Foosh
F-Type ( X152 )
24
09-19-2015 07:55 PM
MediaBobNY
XK8 / XKR ( X100 )
1
09-11-2015 01:50 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


Quick Reply: Recall a Recall?????



All times are GMT -5. The time now is 08:43 AM.