Tick tick tick...
#1
Tick tick tick...
Long story short, I took my beloved R into my dealer a few months ago for an oil change, and mentioned a somewhat pronounced ticking, at which the service tech, who no longer works at this dealer said it was the result of low oil, which was odd since the car was just there a month prior for new tires and received the legendary 165 point inspection.
Two weeks ago I brought it back as I believed the ticking was becoming more regular and slightly more pronounced. To my luck, there was another R in for service, so the service manager and I listened to that engine, and then mine, and he agreed there was a difference, though not a dramatic difference.
They then spent a few days comparing engines (I should add they gave me an XE short-term loaner, and then a 15-mile on odometer XE as a long-term loaner), and concluded there was a problem, to which JLR agreed and viola!
Two weeks ago I brought it back as I believed the ticking was becoming more regular and slightly more pronounced. To my luck, there was another R in for service, so the service manager and I listened to that engine, and then mine, and he agreed there was a difference, though not a dramatic difference.
They then spent a few days comparing engines (I should add they gave me an XE short-term loaner, and then a 15-mile on odometer XE as a long-term loaner), and concluded there was a problem, to which JLR agreed and viola!
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ralphwg (11-16-2017)
#2
#3
Unlikely, as the car had been to the dealer for various things and each time received the courtesy multi-point inspection, which would have flagged a low-oil condition. And since one of those visits was for an oil changed (at 5k not 10K) it would be difficult to say what caused what. Excessive bearing wear will result in lower oil pressure, just as low oil pressure will kill crankshafts. Oil pressure issues are not solely low oil problems. Premature wear will result in low pressure and can impact oil level. At 20k, I would suspect manufacturing defects over low oil. Or dealer error.
I've experienced low-oil blown motors. They go fast, and usually in dramatic fashion.
I've experienced low-oil blown motors. They go fast, and usually in dramatic fashion.
#5
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#9
I agree. Had they applied 50K to the price of a new F-R I might have been persuaded even though I much prefer the XK.
#10
Some of this is analogous to a well insured patient walking into hospital with a slight squeak in his hip- it's mana from heaven. Even if the problem was ignoreable, the stage was perfectly set.
What was actually billed will be a different matter altogether. If to JLR, I doubt more than $4k (40hrs @$100)
It would be educational to know how the low oil came to be. (in the original diagnosis by departed tech)
What was actually billed will be a different matter altogether. If to JLR, I doubt more than $4k (40hrs @$100)
It would be educational to know how the low oil came to be. (in the original diagnosis by departed tech)
Last edited by Queen and Country; 11-16-2017 at 07:45 AM.
#11
#12
Something doesn't smell right here. It would be interesting to get details from the autopsy but it's probably to late . How many ways are there to damage a bearing after miles of break in unless there is an oil problem . I can only think of contamination , low oil or lack of maintenance. As for the price I think it is out of line but it sounds similar to the way our health care system bills medicare. Send a big bill , they pay 40-50% and the doctor accepts the payment. I don't think a Ferrari engine rebuild cost $50K. My 2 cents
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davchr (11-16-2017)
#13
#14
Thank God you spotted the problem and called it to the dealers attention during warranty. Some comatose drivers, such as myself, would have turned up the radio and driven it to destruction. Seriously, little unusual engine noises drive me crazy.
Still and all ya gotta wonder what the actual failed component was and what caused it. I wonder what Jag does with failed/replaced engines?
Still and all ya gotta wonder what the actual failed component was and what caused it. I wonder what Jag does with failed/replaced engines?
Last edited by user 2029223; 11-16-2017 at 10:06 AM.
#16
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ralphwg (11-16-2017)
#17
#18
#19
Honestly , I don't see the bill making much sense. I think the warranty company ( in this case JLR ) would simply say - this is more than the car is currently valued at. Many other automaker warranty's have a disclaimer that is basically if the cost is more than the actual value of the automobile or percentage thereof, they will limit it to that value. It would probably have been cheaper for them to offer to put that money towards a new vehicle all together. Therefore, somewhere there was some creative accounting by JLR and the dealership in order to complete the job. Nonetheless, I'm happy it worked out for you