XJ ( X351 ) 2009 - 2019

CarPlay update

Thread Tools
 
Search this Thread
 
Old Oct 31, 2019 | 06:12 PM
  #1  
cjp's Avatar
cjp
Thread Starter
|
Senior Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2013
Posts: 161
Likes: 29
From: Columbus, IN USA
Default CarPlay update

I just received a letter from JLR advising me that my 2016 is eligible for the free installation of a software update that upgrades to the latest ICE software, enables CarPlay, and will allow future automated over the air updates. Has anyone done this already? Does the CarPlay update work well?

Thanks,

cjp
 
Reply
Old Nov 3, 2019 | 12:17 AM
  #2  
keitheva's Avatar
Junior Member
Joined: May 2018
Posts: 22
Likes: 3
From: Santa Rosa, CA
Default

I received this too, 2017 XJ SC. I am somewhat leery of it. My car has ICTP but with the 8" display. All the images in the letter show the 10" display. Of course the s/w can scale to whatever size display, but I wonder if this update really is compatible with the early ICTP versions.

I would like to do it, but I'd rather hear about someone else with an 8" display doing it successfully first!
 
Reply
Old Nov 3, 2019 | 05:54 AM
  #3  
cjp's Avatar
cjp
Thread Starter
|
Senior Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2013
Posts: 161
Likes: 29
From: Columbus, IN USA
Default

I took my brave pill and scheduled the update, but it's going to be three weeks out. I've had a couple issues getting the current HERE connectivity software working right/at all as the PO removed the original SIM card from the vehicle and it had to be replaced, so from my perspective the potential pros probably outweigh the cons... I'll let you know how it goes.
 
Reply
Old Nov 3, 2019 | 01:20 PM
  #4  
keitheva's Avatar
Junior Member
Joined: May 2018
Posts: 22
Likes: 3
From: Santa Rosa, CA
Default

Brave man!

What model and year do you have, and what size display?
 
Reply
Old Nov 4, 2019 | 09:22 AM
  #5  
Thorin's Avatar
Junior Member
Joined: Oct 2019
Posts: 8
Likes: 1
From: Harrisburg, PA
Default

I got the same letter over the weekend, I'm with Keitheva about waiting to see what others get as an end result. Please let us know how things go for you CJP.
 
Reply
Old Nov 4, 2019 | 10:13 AM
  #6  
mchamber's Avatar
Junior Member
Joined: Sep 2019
Posts: 9
Likes: 2
From: Tampa Florida
Default

I had an update done to my 2016’s system last week (not this H251 update). I now have limited voice control over the NAV system. Like “navigate to home” “navigate to previous destination” and “cancel route guidance.” I could previously do none of these things. So I am hopeful for this newest update.
 
Reply
Old Nov 4, 2019 | 12:28 PM
  #7  
Thorin's Avatar
Junior Member
Joined: Oct 2019
Posts: 8
Likes: 1
From: Harrisburg, PA
Default

Originally Posted by mchamber
I had an update done to my 2016’s system last week (not this H251 update). I now have limited voice control over the NAV system. Like “navigate to home” “navigate to previous destination” and “cancel route guidance.” I could previously do none of these things. So I am hopeful for this newest update.
Good to know. This was one of the items I'm hoping to see in the H251 update. It has always seemed odd that the "PRO" version of the system could do voice control over the sat-nav system.
 
Reply
Old Nov 7, 2019 | 06:25 PM
  #8  
cjp's Avatar
cjp
Thread Starter
|
Senior Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2013
Posts: 161
Likes: 29
From: Columbus, IN USA
Default

Originally Posted by keitheva
Brave man!

What model and year do you have, and what size display?

"2016 XJL 3.0 Portfolio Ultimate Black/London Tan" and the 8" display...
 
Reply
Old Nov 7, 2019 | 06:27 PM
  #9  
cjp's Avatar
cjp
Thread Starter
|
Senior Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2013
Posts: 161
Likes: 29
From: Columbus, IN USA
Default

Originally Posted by Thorin
I got the same letter over the weekend, I'm with Keitheva about waiting to see what others get as an end result. Please let us know how things go for you CJP.
Will do - still a couple weeks out.

cjp
 
Reply
Old Nov 7, 2019 | 09:01 PM
  #10  
Tahoe Dave's Avatar
Senior Member
Joined: Nov 2011
Posts: 389
Likes: 136
From: Genoa Nevada
Default

Well... the following scenario should be of interest. My 2016 XJL went in for an infotainment update over two months ago. The dealership was unable to get it beyond V2.0 and contacted Jaguar's WEBEX who attempted to accomplish the upgrade remotely. They too failed and authorized the replacement of the entire IMC unit. The unit part appears to sell for $2800 (+/-). I am having the warranty replacement performed at another dealer closer to our other home. When the service advisor wrote the work order he informed me that "your car will be receiving CarPlay at no charge..." I commented, "even though I have an 8" screen?" He answered, yup! I had him check to see if my 2017 F Type R was entitled to the same "courtesy" update? He answered, nope! I will be picking up the car on Monday and will report to the forum the results. I sure hope that I have not jinxed this, by way of this thread!
 
Reply
Old Nov 8, 2019 | 10:32 AM
  #11  
clubairth1's Avatar
Veteran Member
15 Year Member
Community Builder
Community Influencer
Liked
Joined: May 2009
Posts: 12,031
Likes: 3,336
From: home
Default

Thanks for reporting back!
Very interesting that certain 8" screens can be up dated to intouch control pro.
.
.
.
 
Reply
Old Nov 14, 2019 | 08:36 PM
  #12  
XJgator's Avatar
Junior Member
Joined: Sep 2019
Posts: 10
Likes: 4
Default

So.... Did it work?
 
Reply
Old Nov 15, 2019 | 06:34 PM
  #13  
mchamber's Avatar
Junior Member
Joined: Sep 2019
Posts: 9
Likes: 2
From: Tampa Florida
Default

I had the update done. Unknowingly twice. I did get the limited NAV voice functionality, but the second dealership confirmed by calling Jaguar (whatever that means), that the letter is incorrect as least as it pertains to my 2016 with the 8 inch touch pro. On mine the interface doesn’t change to the new interface and no CarPlay or android auto.

The only reason I wanted either was because of the cumbersome NAV interface. If a future update improves NAV voice command functionality I’d be happy.
 
Reply
Old Nov 15, 2019 | 11:03 PM
  #14  
Tahoe Dave's Avatar
Senior Member
Joined: Nov 2011
Posts: 389
Likes: 136
From: Genoa Nevada
Default

Originally Posted by Tahoe Dave
Well... the following scenario should be of interest. My 2016 XJL went in for an infotainment update over two months ago. The dealership was unable to get it beyond V2.0 and contacted Jaguar's WEBEX who attempted to accomplish the upgrade remotely. They too failed and authorized the replacement of the entire IMC unit. The unit part appears to sell for $2800 (+/-). I am having the warranty replacement performed at another dealer closer to our other home. When the service advisor wrote the work order he informed me that "your car will be receiving CarPlay at no charge..." I commented, "even though I have an 8" screen?" He answered, yup! I had him check to see if my 2017 F Type R was entitled to the same "courtesy" update? He answered, nope! I will be picking up the car on Monday and will report to the forum the results. I sure hope that I have not jinxed this, by way of this thread!
I received a call today from the dealer telling me, "your car is finished and you can pick her up..." So, I set out to the dealership in my courtesy loaner that I now have had for one week. The service adviser said we are washing the car and it will just be a few more minutes. I got in the car, immediately attached the USB to my iPhone 10 annnnd NOTHING! No In Control, no Apple Car Play and no music.

Mind you, they installed a new IMC unit and performed the latest updates. They also performed the H251 Touch Pro Campaign. The service adviser asked "what would you like us to do?" I said, please give me back the keys to the courtesy loaner and please fix my car. This is the second time that the car has been in the dealership for this same problem that cannot yet be resolved. He also stated that the Apple Car Play will not work on my 2016. This conflicts with the work order that clearly states that I have a Touch Pro? Remind me, how many times for the same problem before the lemon law kicks-in!?
 
Reply
Old Nov 16, 2019 | 07:52 PM
  #15  
Tahoe Dave's Avatar
Senior Member
Joined: Nov 2011
Posts: 389
Likes: 136
From: Genoa Nevada
Default

I told my son about the infotainment saga, he sent me this thread and asked "Is this what you're talking about..."

https://www.linkedin.com/pulse/my-ca...ing-alan-cross
 
Reply
Old Nov 25, 2019 | 06:34 PM
  #16  
cjp's Avatar
cjp
Thread Starter
|
Senior Member
10 Year Member
Liked
Loved
Community Favorite
Joined: Aug 2013
Posts: 161
Likes: 29
From: Columbus, IN USA
Default

This update does not seem to be going smoothly on my car either. If you are planning to do this, my advice would be to wait for the next software iteration.
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Dremorg
F-Type ( X152 )
2
Dec 19, 2017 08:31 AM
stmcknig
F-Type ( X152 )
21
Jun 21, 2017 12:19 PM
XFS
XF (X260)
0
Oct 6, 2016 01:21 PM
Thomas Stires
XF (X260)
38
Aug 25, 2016 03:29 PM
muncher
XK / XKR ( X150 )
14
Jul 2, 2014 02:19 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 



All times are GMT -5. The time now is 12:52 AM.