Jaguar sales down by 27%
#21
05-20-2012, 08:34 PM
Senior Member
A new J D Power survey has Jaguar #3 behind Cadillac and Lexus..for customer service
The Best Brands For Customer Service
The Best Brands For Customer Service
#22
05-20-2012, 08:37 PM
According to the article, it sounds like this particular survey was on customer satisfaction with the dealer service quality, and *not* vehicle reliability. Personally, I've had better experience with Jag dealer service than Mercedes (more courteous, less rushed, actually called you at the time they said they would). Don't know about Porsche, Cadillac, Lexus dealer service but at this point I think *any* place is better than Mercedes!
Cheers,
Wolfy
Cheers,
Wolfy
A new J D Power survey has Jaguar #3 behind Cadillac and Lexus..for customer service
The Best Brands For Customer Service
The Best Brands For Customer Service
#23
05-21-2012, 12:32 AM
#24
05-23-2012, 11:21 AM
#26
05-23-2012, 02:56 PM
A new J D Power survey has Jaguar #3 behind Cadillac and Lexus..for customer service
The Best Brands For Customer Service
The Best Brands For Customer Service
I'd say Jaguar could easily challenge the #1 spot if the cars themselves were built better. They're getting there, slowly but surely. At least for me, if Jaguars had reliability close to what Lexus has, I would have already jumped ship from Lexus, because in the design dept Jaguar is king.
#27
06-12-2012, 05:46 PM
Senior Member
Huh. My Jaguar salesman said they had 2 remaining 11 cars and it actually would have cost him $200ish per month more to lease an 11 XF than a 12 XF. Needless to say, he ended up with the 2012 XF.
#28
06-12-2012, 05:48 PM
Senior Member
Oh, I believe it. Up here in the NE, my local JLR dealer ship is selling about 3-6 Jags per month, whereas it is averaging about 3-6 Land Rovers per DAY. I like that Jags aren't everywhere you look like BMWs or Mercs....it makes them stand out and seem very exclusive. Everyone thinks they cost a lot more than they actually do.
#29
06-13-2012, 01:41 PM
Member
Oh, I believe it. Up here in the NE, my local JLR dealer ship is selling about 3-6 Jags per month, whereas it is averaging about 3-6 Land Rovers per DAY. I like that Jags aren't everywhere you look like BMWs or Mercs....it makes them stand out and seem very exclusive. Everyone thinks they cost a lot more than they actually do.
#30
07-30-2012, 08:09 AM
#31
07-30-2012, 08:57 AM
#33
07-30-2012, 01:07 PM
Well, you know what it is. I have the car a year this month.
I have seen 4 XJ 's in that time.What were they? I have no idea. It all went by to fast. The Gettysburg sighting was the 385hp........We did stop and talk.
2 Washington DC.
1 NYC
1 Gettysburg Pa
To me, no matter if they sold 10,000 or 10. I would still feel the same about the car.
I was told, and I'm sure he was guessing, there was less then 100 SuperSports in America and I have no doubt the numbers are low all the way around.
Low numbers just add more prestige.
I was driving in NYC, Wall Street area, the beginning of this summer. The Jaguar stoped traffic, people crossing the street stopped and looked.
Thats not my thing but it is funny.
I have seen more Rolls Royce in NYC ( I'm a New Yorker ) then Jags .
I know this is a hard question. I have sent email the Auto Mags and have never received an answer.
~BEST~
BILL---------------------------->
I have seen 4 XJ 's in that time.What were they? I have no idea. It all went by to fast. The Gettysburg sighting was the 385hp........We did stop and talk.
2 Washington DC.
1 NYC
1 Gettysburg Pa
To me, no matter if they sold 10,000 or 10. I would still feel the same about the car.
I was told, and I'm sure he was guessing, there was less then 100 SuperSports in America and I have no doubt the numbers are low all the way around.
Low numbers just add more prestige.
I was driving in NYC, Wall Street area, the beginning of this summer. The Jaguar stoped traffic, people crossing the street stopped and looked.
Thats not my thing but it is funny.
I have seen more Rolls Royce in NYC ( I'm a New Yorker ) then Jags .
I know this is a hard question. I have sent email the Auto Mags and have never received an answer.
~BEST~
BILL---------------------------->
#34
07-30-2012, 04:10 PM
Veteran Member
#35
07-30-2012, 06:50 PM
When I ordered the 2011 SuperSport in July of 2011, I was told the wait would be 3 to 6 months and it was just over 3 months.
#36
08-05-2012, 07:12 PM
Senior Member
I agree there needs to be an X-type to compete with the 3 series and C class. Why do we need an SUV. What do you think Rover is for? What about the future AWD's and the new V6 that will be coming out later this year. Well the V6 next year. A new four cylinder will be out soon also for the XF. You also will be surprised to know that in the next five years 40 new products will be introduced across all three brands including: Jaguar, Land Rover, and Range Rover. Yes Range Rover is considered a separate brand from LandRover. Do more research before you rant about the cons. I think there are very strong brands here. TATA is investing a lot of $$$ across all these brands. Heard it from Jag and Rover Exec's myself. It may be true it may not be. But I know TATA has put a lot of $$$ into Jag, and Rover brands.
- NO mid-range car (X-type size) so Jaguar are now shut off from BMW 3 and Merc C class market place
- NO SUV (like Merc and BMW have) - upmarket buyers want SUVs not just sleek saloons on offer.
So at least threequarters of the potential buyers of a Jaguar have no car to even consider buying. Then there is: -
- only a thirsty 5 litre V8 in the USA.
- NO hybrid in the USA
- NO diesel offering - I'm not sure about diesels in the US; do Merc and BMW sell them, because Jaguar certainly don't. This will again shut them off from potential buyers. Of course Jaguar have excellent diesels on sale in Europe and RoW.
And even more............
- A poor reputation for reliability compared to the competition.
- big price increase on the new XJ compared to previous
- very poor dealers in some places
- not many dealers, so many would-be buyers have to drive a long way to even view the cars.
Its an awful lot to put right, and from what I can see, TATA are now concentrating on China, as this is now the biggest car market in the world.
- NO SUV (like Merc and BMW have) - upmarket buyers want SUVs not just sleek saloons on offer.
So at least threequarters of the potential buyers of a Jaguar have no car to even consider buying. Then there is: -
- only a thirsty 5 litre V8 in the USA.
- NO hybrid in the USA
- NO diesel offering - I'm not sure about diesels in the US; do Merc and BMW sell them, because Jaguar certainly don't. This will again shut them off from potential buyers. Of course Jaguar have excellent diesels on sale in Europe and RoW.
And even more............
- A poor reputation for reliability compared to the competition.
- big price increase on the new XJ compared to previous
- very poor dealers in some places
- not many dealers, so many would-be buyers have to drive a long way to even view the cars.
Its an awful lot to put right, and from what I can see, TATA are now concentrating on China, as this is now the biggest car market in the world.
Last edited by jaglover922; 08-05-2012 at 07:17 PM.
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