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There are only 9 car models being evaluated and some of those are the same, just different model years. ...
"... 18,000 vehicles, spanning 31 brands and 218 models ..."
Just because only the top 9 were listed, it is certainly possible that they weren't the only ones evaluated: or it Is possible that out of 18,000 cars those nine represented the only "luxury" cars. It does seem from reading other results that certain types/makes/nationalities of car weren't deliberately omitted. (I note that Bentley and Rolls Royce are no-shows too!)
Well that is very confusing because they say the old XF is the worst in reliability but it is at 9th on the list. Does this mean that the XF is the worst of the most reliable cars? If so, this is a weird way to say 9th most reliable car.
What am I to believe? This ⬆️ or that ⬇️ ? Is Jaguar among the best or worst? At least Jag (Just At Garage) ranks higher than FIAT (Fix It Again Tony) and BMW (Broke My Wallet).
It's possible they're both true. If you pick out the luxury vehicle manufacturers from that list, Jaguar is still looking pretty good. It's possible the difference between the average (119) and Jaguar (159) just reflects the increased complication of the average Jaguar vehicle, vs. an average one.