XJ ( X351 ) 2009 - 2019

Service at reputable local Indy

Thread Tools
 
Search this Thread
 
Old Feb 4, 2018 | 11:14 AM
  #1  
socialjaguarfan's Avatar
Thread Starter
|
Junior Member
Joined: Apr 2017
Posts: 19
Likes: 0
From: Rancho Santa Fe
Default Service at reputable local Indy

My 2015 5.0 XJL needs 20k mile service (aka oil change/ fluid top off). Local jag dealer won’t have appointment available for another 2.5 weeks. I use a very reputable Indy for my Porsche Carrera 4s and Benz S550
the shop’s advisor insists that servicing the Jag through them would not affect warranty. I just wanted to get other forum members opinions/ experiences for services at local indies vs dealership thanks in advance
 
Reply
Old Feb 4, 2018 | 02:32 PM
  #2  
dewillia's Avatar
Junior Member
Joined: Oct 2017
Posts: 21
Likes: 4
From: Wolverhampton
Default

To be honest any good garage can do the service as long as the correct oil is used and your warranty should not be unaffected
 
Reply
Old Feb 4, 2018 | 03:08 PM
  #3  
rhomanski's Avatar
Senior Member
Joined: Oct 2017
Posts: 962
Likes: 171
From: Batesville Arkansas
Default

Just for documentation purposes you could make the receipt list all parts/fluids used.
Some shops always do it some don't.
 
Reply
Old Feb 4, 2018 | 04:24 PM
  #4  
JBzXJ40's Avatar
Senior Member
Joined: Mar 2016
Posts: 859
Likes: 321
From: Auckland NZ/ Houston, TX
Default

Yep - as above, as long as you have documentation showing the correct oil/filter, etc was used, and the service book is signed, then you should be ok.
 
Reply
Old Feb 4, 2018 | 05:41 PM
  #5  
JagV8's Avatar
Veteran Member
15 Year Member
Liked
Loved
Community Favorite
Joined: May 2009
Posts: 27,505
Likes: 4,902
From: Yorkshire, England
Default

Originally Posted by socialjaguarfan
My 2015 5.0 XJL needs 20k mile service (aka oil change/ fluid top off). Local jag dealer won’t have appointment available for another 2.5 weeks. I use a very reputable Indy for my Porsche Carrera 4s and Benz S550
the shop’s advisor insists that servicing the Jag through them would not affect warranty. I just wanted to get other forum members opinions/ experiences for services at local indies vs dealership thanks in advance
They need to check for any TSBs / any software updates and apply them. Will they?

Generally the answer for the kind of indy mentioned is - sadly - no.
 
Reply
Old Feb 4, 2018 | 09:48 PM
  #6  
Stuart S's Avatar
Veteran Member
15 Year Member
Community Builder
Loved
Community Favorite
Joined: Aug 2010
Posts: 10,106
Likes: 7,108
From: Atlanta suburbs
Default

socialjaguarfan,

Because you're in the USA, under Federal law (the Magnuson-Moss Warranty Act), it's illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. https://www.consumer.ftc.gov/article...ne-maintenance

As others above mentioned, you must retain proof that the service met the manufacturer's requirements, including the proper specifications for motor oil and other parts. Sure, using an indy will cost less, but because they work on other makes they don't have the specialized knowledge and experience that your Jaguar dealer's techs have.

Because the motor oil is critical in 5.0L engines, I prefer having oil changes done by my dealer. Plus, they always do a complete inspection for other possible maintenance or repairs. My dealer found my water pump was leaking during my 30K service and replaced it under warranty. You stated: "My 2015 5.0 XJL needs 20k mile service (aka oil change/ fluid top off). Local jag dealer won’t have appointment available for another 2.5 weeks." I suggest you ask your dealer's service advisor if waiting will adversely affect your warranty, and if he or she says "No", schedule that appointment by email and include a statement confirming what your service advisor said. It's your car, your money, and your choice.

Stuart
 
Reply
Old Feb 5, 2018 | 08:57 AM
  #7  
JagGate's Avatar
Senior Member
Joined: Apr 2017
Posts: 356
Likes: 41
From: Damascus, MD
Default

It will be ok legally but there is almost no chance they will have the oil stocked. Make sure they get it and you see it before they install it. And as others have said they will not do anything BUT the oil change and basic checks.

FYI: They really cannot change the oil for less than $150. That is $120 for parts and $30 for labor.
 
Reply
Old Feb 5, 2018 | 08:49 PM
  #8  
Stuart S's Avatar
Veteran Member
15 Year Member
Community Builder
Loved
Community Favorite
Joined: Aug 2010
Posts: 10,106
Likes: 7,108
From: Atlanta suburbs
Default

I understand that the recommended Castrol oil for 5.0L Jaguar engines contains a special, signature fluorescent color dye to confirm that it was, in fact, used in an engine in the event of a warranty claim for a catastrophic engine failure. No other oil manufacturers use that same dye.

Sure, you can argue that under the Magnuson-Moss Warranty Act other "comparable" motor oils should be acceptable, but how much would that litigation cost you and what's the likelihood of winning? I'd rather not go down that road. Dealer oil changes for me. It's not worth saving a few bucks at an indy.
 
Reply
Old Feb 6, 2018 | 03:30 AM
  #9  
dewillia's Avatar
Junior Member
Joined: Oct 2017
Posts: 21
Likes: 4
From: Wolverhampton
Default

Think people are maybe missing the point here. The reason they are called Independent is that they normally don't carry the financial overheads of a dealer. My Indy in the UK only has Jaguar trained techs and only uses Jaguar parts for all his work carried out
 
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
kenbowen
XF and XFR ( X250 )
2
Aug 1, 2017 01:57 PM
johndahlheimer
US Lower Atlantic
1
Feb 3, 2014 02:49 PM
Lothar52
Detailing / Car care
12
Dec 6, 2012 06:52 AM
just123123
S-Type / S type R Supercharged V8 ( X200 )
2
Mar 13, 2010 12:19 PM
wcbcruzer
S-Type / S type R Supercharged V8 ( X200 )
8
Dec 4, 2007 07:19 PM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 



All times are GMT -5. The time now is 12:57 AM.