Just purchase x350 with rear entertainment pack. DVD will not play on screens in rear . What am I doing wrong?

 

Do you mean DVD does not play, or do you mean no display on screens?

Have you read the rear entertainment supplement to the users manual?

 

DVD player appears to be working. All lights on . DVD is a bought dvd. Nothing shows on screen or sound. On pad shows up as dvd on left and right.

 

And you have got the manual?

 

Yes have manual

 

Do the screens light up? Have you set the video select for each screen to DVD? Have you set the audio select to DVD?


If you've done that, then the connections need to be checked. My would not work sometimes and I found that the wires coming out of the center console had a kink in them due to the repeated folding up and down of the arm rest. Reach behind the rear seat by going through the center opening and feel for the wires. Run your hand along the wires and feel if there is any kink in them. If the communication is bad when you turn on the car then the DVD's may not play.