Very slow service on keys
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Senior Member
Joined: Nov 2010
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From: West Central Mass. USA
Very slow service on keys
After I got my '06 XJ8L recently, I went down to the nearest dealer (Hartford CT) to get a spare key and fob, and also a valet key. I expected to get financially hosed, and I was. But that's not the main point of this thread.
The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....
"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."
Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....
"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."
Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
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Joined: Apr 2013
Posts: 104
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From: Versailles, Ky.
Boomer From Boston,
My Spare key was cut by Jaguar Land Rover of Cincinnati. 1-513-791-1000. It was done a couple of years ago and I believe the charge was $75.00.
Programming it has not been done as I did not have the the car with me and have had issues with my IDS SSD.
I would check with other Jaguar dealers near you.
Woodford Jag
My Spare key was cut by Jaguar Land Rover of Cincinnati. 1-513-791-1000. It was done a couple of years ago and I believe the charge was $75.00.
Programming it has not been done as I did not have the the car with me and have had issues with my IDS SSD.
I would check with other Jaguar dealers near you.
Woodford Jag
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Joined: Mar 2015
Posts: 1,008
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From: Houston
I think I paid a 100.00
After I got my '06 XJ8L recently, I went down to the nearest dealer (Hartford CT) to get a spare key and fob, and also a valet key. I expected to get financially hosed, and I was. But that's not the main point of this thread.
The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....
"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."
Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....
"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."
Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
The key works perfect. Someone local here programmed the key with a factory SDD.
I purchased a remote off eBay and programmed it myself. That is the flashing the lights trick.
Senior Member
Joined: Dec 2011
Posts: 142
Likes: 48
From: Cleveland,Ohio
Key
The dealer in Cleve!and where I got my second key saId the key was cut in England and shipped to the dealer.Took at most a week for the key to arrive and less than an hour for service to program the remote.Your dealers story sounds a bit iffy.
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Joined: Nov 2011
Posts: 204
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From: Tuxedo, NY
I purchased two new remotes off of ebay ($33 with shipping for two) last month. This after I purchased an XJ8 with only one key. The remotes arrived one week after ordering. I got both remotes working (using instructions found here) but could not find anyone to cut the keys.
I just ordered two cut blades for the remotes (from England) for 28.48 pounds. I needed to send them the code. These were ordered last Friday. Not sure when they will arrive. Once these arrive will install them in the working remotes and then I will need to find some one to program the car to accept the keys.
A somewhat long process but I'm in no hurry and I'm cheap.
I just ordered two cut blades for the remotes (from England) for 28.48 pounds. I needed to send them the code. These were ordered last Friday. Not sure when they will arrive. Once these arrive will install them in the working remotes and then I will need to find some one to program the car to accept the keys.
A somewhat long process but I'm in no hurry and I'm cheap.
Senior Member
Joined: Feb 2015
Posts: 760
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From: Maine, USA
The dealer in Ma is full of BS. You could have ordered the key from my dealer, driven 2 hours north to Scarborough Jaguar (Maine) Had a lobster roll had the key cut at the dealer and been done with it. Keep them in mind when you HAVE TO use a dealer. Dan in service is fare and knows the car inside and out. Justin is you parts guy (the man).
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From: Texas
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Senior Member
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From: West Central Mass. USA
Mark -
Unfortunately, the Maine Jaguar dealer is 200 miles and 3 hours away from me. But I'll keep that tip in mind. Thanks !
Does anyone know a Jaguar dealer in (say) the Albany NY area that they recommend ?
Unfortunately, the Maine Jaguar dealer is 200 miles and 3 hours away from me. But I'll keep that tip in mind. Thanks !
Does anyone know a Jaguar dealer in (say) the Albany NY area that they recommend ?
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From: Up, Planet Earth
After I got my '06 XJ8L recently, I went down to the nearest dealer (Hartford CT) to get a spare key and fob, and also a valet key. I expected to get financially hosed, and I was. But that's not the main point of this thread.
The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....
"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."
Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !
The keys were ordered on 4/19, and were supposed to be in, in a "few days." Well, time has dragged on....
"A few days" came and went. I was eventually told that the ONLY place in the US where Jaguar keys could be made, was somewhere in Pennsylvania. And that their key-cutting machine was broken and waiting for parts. And that therefore my order had been bucked over to the UK. Now, as of 5/9 the keys have supposedly been cut in Jolly Olde England, and are en route back to the US. Delivery "in a few more days."
Is it really possible that there is only ONE place in the entire continental US that can cut these keys? I am a bit skeptical !