View Poll Results: Cell phone issue
Cell phone pairing
3
75.00%
iPhone pairing
1
25.00%
Voters: 4. You may not vote on this poll
Cell phone pairing issues
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Junior Member
Joined: Aug 2025
Posts: 3
Likes: 1
From: Montreal
Cell phone pairing issues
Hello all from Montreal here
when I put the car in pairing mode it won’t want to search for new phone. I mean I literally press search and it doesn’t turn turquoise it does not search. And my iPhone 13 won’t see the car. Then the magic begins. I unplugged the battery for 5 minutes. Did the procedure again. And it was all different. First it showed the previous phone paired from previous owner. I deleted it. I paired my phone just like it should and made calls for a couple minutes it was all good. Turned off the car went back in it and phone was forgotten and was unable to pair it again. Proof it’s a jaguar issue and not phone issue my phone still has the jag programmed in it but the car went back to not see the phone and not want to pair anything new.
batterie is new from last year apparently. Any idea on what it is ? I have the proof it can work it just doesn’t last
2011 jaguar XK convertible
when I put the car in pairing mode it won’t want to search for new phone. I mean I literally press search and it doesn’t turn turquoise it does not search. And my iPhone 13 won’t see the car. Then the magic begins. I unplugged the battery for 5 minutes. Did the procedure again. And it was all different. First it showed the previous phone paired from previous owner. I deleted it. I paired my phone just like it should and made calls for a couple minutes it was all good. Turned off the car went back in it and phone was forgotten and was unable to pair it again. Proof it’s a jaguar issue and not phone issue my phone still has the jag programmed in it but the car went back to not see the phone and not want to pair anything new.
batterie is new from last year apparently. Any idea on what it is ? I have the proof it can work it just doesn’t last
2011 jaguar XK convertible
Last edited by Simon Naylor; Sep 30, 2025 at 05:26 AM.
Veteran Member
Joined: Apr 2008
Posts: 3,676
Likes: 1,675
From: Ottawa, Ontario, Canada
I know nothing of your car. And it may be over 15 years old. Moreover, the bluetooth module is not manufactured by Jaguar.
Lastly, all electrical pinpoint tests start with confirmation of battery health.
Cheers!
Lastly, all electrical pinpoint tests start with confirmation of battery health.
Cheers!
Senior Member
Joined: Jul 2018
Posts: 226
Likes: 152
From: Sea Cliff, N.Y.
Had the same symptoms; car won't recognise / find 'phone (readout on Infotainment screen). I disconnected and removed the 'phone module, opened outer shell, poked around inside, and reassembled. Worked again for a day, then failed again. Leaning towards an intermittent, either in power circuit or a touchy fibre connexion. Not (yet...) annoying, can live without, but my OCD about things not working is kicking in...
Senior Member
Joined: Aug 2021
Posts: 268
Likes: 173
From: Central Massachusetts
Here's what mine does, get in and it connects seamlessly, works great then I hop out for a minute, and on restart I get a "dock device" message, and it may reconnect. Sometimes it has connected, activated spotify and is playing before I get the door shut. In the words of Manolo Ribera, "It's not so bad, it could be worse"
Veteran Member
Joined: Aug 2010
Posts: 10,112
Likes: 7,120
From: Atlanta suburbs
Will my Smartphone connect with the Bluetooth in my Jaguar?
See Item 12 - Cellphone Connectivity - in this Sticky Thread at the top of this Forum:
https://www.jaguarforums.com/forum/x...enance-227403/
See Item 12 - Cellphone Connectivity - in this Sticky Thread at the top of this Forum:
https://www.jaguarforums.com/forum/x...enance-227403/
Last edited by Stuart S; Sep 29, 2025 at 07:10 PM.
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