Gloves compartment: does it have a damper?
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From: Switzerland
Gloves compartment: does it have a damper?
Hello All
on my favorite XK that I am planning to buy the gloves compartment drops open after pushing the button and just falls open dangling on the lower stopping point without any damper or similar. Is this how it should be?
On most luxury vehicles there is some form of dampening mechanisms that ensures smooth opening of the gloves compartment.
Regards
ter
on my favorite XK that I am planning to buy the gloves compartment drops open after pushing the button and just falls open dangling on the lower stopping point without any damper or similar. Is this how it should be?
On most luxury vehicles there is some form of dampening mechanisms that ensures smooth opening of the gloves compartment.
Regards
ter
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Joined: Sep 2013
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From: NY
No it is not normal . There is a damper in the hinge area that breaks. If you do some searching on posts it will show/tell you how to fix it. A simple fix but requires removing the glove box. I had the problem with my 2012 when I got it and they replaced the whole glove compartment under my CPO. If it breaks again I'll do the fix others have done.
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From: Victoria, Canada
Let's get this straight: 1) it is not normal for the glovebox lid to just drop. 2) Jaguar fits a spring-loaded damper to the lid. 3) the fault is not in the damper! 4) the fault is that a plastic tab/pin to which the damper cord is attached tends to break and the result is that sudden drop. 4) replacing the entire glovebox assembly to fix this is like replacing the entire car because a light bulb has blown. 5) you can follow the instructions given in multiple threads to replicate an attaching point for the damper cord. You can use a screw, or a cotter pin (which is the official fix that Jaguar recommends dealer's perform). The original damper is still used becaus they do not wear out! You do need to access the glovebox assembly out in order to fix this and the instructions (with photos) are found in the mentioned threads.
In fact the same thing happened to my XK, so I bought a new damper assembly thinking that it was defective. Not so (see above). Although I intended to fix this myself, my car was due for servicing so when it went in I had my dealer do the fix which I describe above. They did NOT replace the damper, nor the glove box assembly. They did the Jaguar-recommended procedure (the result is perfect) and left my new but unnecessary damper in its original package on the floor. They charged me $45 for this (the car was out of warranty) - money well spent.
In fact the same thing happened to my XK, so I bought a new damper assembly thinking that it was defective. Not so (see above). Although I intended to fix this myself, my car was due for servicing so when it went in I had my dealer do the fix which I describe above. They did NOT replace the damper, nor the glove box assembly. They did the Jaguar-recommended procedure (the result is perfect) and left my new but unnecessary damper in its original package on the floor. They charged me $45 for this (the car was out of warranty) - money well spent.
Veteran Member
Joined: Sep 2013
Posts: 5,209
Likes: 1,847
From: NY
Let's get this straight: 1) it is not normal for the glovebox lid to just drop. 2) Jaguar fits a spring-loaded damper to the lid. 3) the fault is not in the damper! 4) the fault is that a plastic tab/pin to which the damper cord is attached tends to break and the result is that sudden drop. 4) replacing the entire glovebox assembly to fix this is like replacing the entire car because a light bulb has blown. 5) you can follow the instructions given in multiple threads to replicate an attaching point for the damper cord. You can use a screw, or a cotter pin (which is the official fix that Jaguar recommends dealer's perform). The original damper is still used becaus they do not wear out! You do need to access the glovebox assembly out in order to fix this and the instructions (with photos) are found in the mentioned threads.
In fact the same thing happened to my XK, so I bought a new damper assembly thinking that it was defective. Not so (see above). Although I intended to fix this myself, my car was due for servicing so when it went in I had my dealer do the fix which I describe above. They did NOT replace the damper, nor the glove box assembly. They did the Jaguar-recommended procedure (the result is perfect) and left my new but unnecessary damper in its original package on the floor. They charged me $45 for this (the car was out of warranty) - money well spent.
In fact the same thing happened to my XK, so I bought a new damper assembly thinking that it was defective. Not so (see above). Although I intended to fix this myself, my car was due for servicing so when it went in I had my dealer do the fix which I describe above. They did NOT replace the damper, nor the glove box assembly. They did the Jaguar-recommended procedure (the result is perfect) and left my new but unnecessary damper in its original package on the floor. They charged me $45 for this (the car was out of warranty) - money well spent.
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Senior Member
Joined: Feb 2018
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From: Switzerland
Many thanks for the thorough explanation. My situation is that I complained at the selling dealership about the gloves box opening without damper. First I was told it’s normal. Then they promised to look into it before I will pickup the car.
So after reading the input here, they basically need to fix it one way or another, right?
best!
ter
So after reading the input here, they basically need to fix it one way or another, right?
best!
ter
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Veteran Member
Joined: Feb 2011
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From: Victoria, Canada
Many thanks for the thorough explanation. My situation is that I complained at the selling dealership about the gloves box opening without damper. First I was told it’s normal. Then they promised to look into it before I will pickup the car.
So after reading the input here, they basically need to fix it one way or another, right?
best!
ter
So after reading the input here, they basically need to fix it one way or another, right?
best!
ter
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