So as you all may very well be aware, I have a deposit down on a 2010 XKR at Madison Jaguar in Morris County, NJ.

I am traveling the next two days but have an appointment to go to the dealership on Wednesday and sign the paper work.

Here's my question, the car is going into the dealers shop Monday for a 165 point (I believe it's 165) inspection and to fix an item or two and prep the car for my pick up. I've bought numerous Jags before and always had a PPI done at another dealer or Indy.

Since I am buying from a Jag dealer, would it be inappropriate for me to take the car for a PPI on Wednesday prior to inking the paper. I'd either have this done at a competing Jag dealer or a Jag Indy here in NJ.

Is a PPI recommended even after the dealer is doing an inspection? Since they are inspecting and selling the car, I think it's a conflict of interest to some extent and if a large problem is found, I feel like they'd be more apt to cover up any issues.

Thoughts?

 

Unless the dealer is willing to warrant (stand behind) their inspection I would have another dealer perform a PPI. On the other hand if you know and trust the dealer, that should do it.

 

I don't think going to another dealer would work as I would assume they would not want to cause an argument between local dealers. What I would consider is to find/hire a local jaguar mechanic and pay him to sit down with the dealer tech who performed the inspection and walk through the results. Some dealers will actually do the inspection if it will be either a warranty or CPO car but if it is an as is sale they may skip the details and just check the boxes.

 

Totally agree.

If I was the selling Jaguar dealer I would consider any customer who wants to take a car I was selling to another Jaguar dealer, it would be an insult.

Either you trust the bona fide Jaguar dealer selling the car or you don't.

If you don't trust them, I would move on.

 

Great point all. Bringing the car to another dealer for a PPI is off the table.

How about an Indy? These guys are just down the street from me. Authorized Imported Cars Jaguar & Land Rover Import Foreign Car Specialists

 

I just noticed you live in Clinton. I grew up in High Bridge!

 

The thought of anyone being offended somehow when I'm about to hand them >$30K of my money and want it verified is absolutely ridiculous! If their product is as stated they have zero worries and will happily oblige, if they have any reservations whatsoever I'd walk immediately. Too bad if their feelings are hurt. I'd shortly have it checked out BEFORE the purchase whether it be another dealer or an indi but that's just me. Like Reagan said "trust but verify"

Do I trust dealers... nope. Do I "blindly" trust anyone with my money, never. This site, as well as most any other one, is wrought with stories where dealers were "less that straight". You're in a strong position before you pay them should there be any issues post-sale the chance of them moving expeditiously to resolve your issues goes WAY down if at all. I cannot imagine them having any issues with your requesting/demanding an impartial mechanic to validate/reassure that the car is "as advertised"... the other dealer/indi would be earning their rightful pay, you get a better sense of comfort, lastly the dealer realizes you are a prudent buyer and their product/car is affirmed... how is that in any way "insulting"??? Don't ask if it is OK, tell them you want validation, who cares what they think? It'll run anywhere from $125-300 likely for that piece of mind... do it!

 

I am with leeper, concern over offending is the furthest from consideration. Silly to worry about a sellers feelings, if the car has an issue they will not care of you find out after the sale, they will point out the as-is clause.

Does a Dr. get offended by a second opinion? Whatever, have it taken to wherever you feel comfortable whether another dealer or indie.

 

I agree with what others have said above-who cares if anyone is offended by your getting a second opinion?
Also, take a look at some of the Yelp reviews on this dealership and service department-far from stellar.....
A second opinion from another dealer or indie is definitely warranted for a purchase of this size.
Good luck!!
tnt10

 

Keep in mind I just bought my 2010 from Jaguar in a neighboring state. A 1 owner car with 28K on the clock bought from, maintained, and traded in at the one dealership. However, no warranty left.
3 weeks into the car, I have a mechanical issue that threatens to be very expensive (possible trans, or maybe camshaft related).

Point being, I should have caught it (actually thought it was just out of balance tires), and assumed the history of the car form a single dealership made the deal seem a pretty safe bet.
I dread the call to my local dealership for an appointment, because I think my mistake is going to be quite damaging to my pocketbook.

Take the time to check it out right, and get a second inspection.

BOL,
Vince

 

I have been to Madison Jaguar in Morris County and I really do like that dealership. I find them to be honest and very reasonable. When I bought my Jaguar from a dealership in Florida, I was furnished with a full diagnostic report prior to my purchase. It showed me that there were no error codes and everything was in good working order from a 'diagnostic' perspective. However, diagnostics can't detect worn tires, leaking transmission lines or a loose door panel making a rattling noise. With that said I do recommend a PPI from an independent shop. They might catch something that Madison Jaguar honestly did not see during their own inspection. If they do not agree with this then ask for a 30 day warranty. Tell them it would give you some piece of mind and it would show that they stand behind the sale of the car. It doesn't hurt to ask.

 

I would take the car to a body shop at a minimum.

I don't see how the dealer would be offended if you want someone else to look at the car on your dime; be it another dealer or indy. Nothing personal to them.

 

never assume, they ve checked everything cause it is from a dealer, my xkr 2010 was with 3 issue at 6000 miles. Which took me 2 or more months to fix with another dealer not finding anything wrong first, dealer assume the car is perfect cause they are low mileage and it is really wrong. I had a single rope that day, I will have look the alignment, it was really worng with a tire with less than 500 less pression to compensate the probem, a bushes was needed to replace and valencia had me changed 4 tires thinking it will resolve it.

get a 30$ OBDII and a rope to measure the alignment, I am not joking, just attaching a rope at the front wheel and looking at it ( from the rear wheel will give you the idea) in front of the dealer will tell them not to mess around, I will do it a next time and I will never but never trust nobody again less a car seller.

my car 5 k miles, was blocked after 100 yards from jag dealer, due to the air pression and how they tried to compensate the problem, the transmission got blocked upon a small kick down. They had to towed it away from 100 yards!!

it took them 5 hours, they said it was due to the battery, a group of idiots i will say at Le Port marly jagaur, when i had an acceleration issue they quit responding to emails.

Honestly I wanted to show up with a rope to buy a 2010 rapide at prestige cars, and upon waiting to see the last AM invoice, it was written alignment was bad. I emailed the seller an independant, that I will not need to come with my rope indeed! disc and the motor under tray missing, and some valves, this car had 12k in repair. 6 k miles car.

 

'Nuff said, take it to both another dealer and an approved body shop.

 

I bought my XK from a small town used car dealer. There was a Bosch certified service shop just 2 miles down the road that had all the Jag software and had experience working on British cars. When i told the dealership where I was taking it for the pre-purchase inspection, they begged me not to go there. They said the two shops hated each other and they wouldn't give the dealer a fair shake! That just made me want to use that repair shop even more! The car checked out fine and the repair shop gave me some great advice. I bought the car the next day. I didn't really care much if I offended the dealership or not. It was a business transaction.

Govtslug

 

Exactly.

 

I'm pretty much a trust but verify type so if I will buy services or products from someone I do my homework and then determine how to get what is required. If I'm not going to build a relationship with a place of business then I don't have a problem dealing in a pure business fashion. So if the OP doesn't plan to use this dealer then go at him and get what you want. If you plan on using them in the future then build a relationship with the service team and the dealership. If they are incompetent then run but if you don't want to get screwed then learn how to influence them. So make your bed and see what happens.

 

Thanks everyone for your advice. Since the car is out of warranty and there is a very competent Indy just 15 minutes from me so I don't plan on any interaction with the selling dealer after the papers are signed.

 

I thought the same thing after I bought my 2007 XK. I had a couple of issues that I needed to fix and surprisingly enough Madison Jaguar was less expensive than the Jaguar Indy shop near my house and offered me a free loaner too. And because they are a Jaguar dealer they most likely have a deeper level of computer diagnostics than an Indy shop and can reprogram anything. Basically they gave me every reason not to go to an Indy shop anymore. Sooooo don't count them out just yet is my experience.

 

What was the outcome on this Jaguar? Did the dealer provide good service? Did the Indi Shop do the inpsection?

Surprising we have not heard back. Wednesday 5-11 was to be the big day of picking it up.

Deal or No Deal?