You know, I knew going in that an earlier model XKR (2000MY) would most likely be a bit of a maintence *****, and I honestly don't really mind that fact. I LOVE the car.

But, seriously, the dealers in South-East Michigan may feel free to Kiss My A**. I Hate EVERY single service rep at both local dealerships. Useless! Unpleasant! Ill-Knowledged! Non-Communicative!

Rant Over.

BillyB

 

Yeah.. I know..

I'm one of those people who doesn't mind paying for quality - which, in life, in general, is the way it works. These dealerships though, not only do they charge significantly more than any independant, they don't provide the service level you would expect at the price point. Most of the people working at the two dealerships I've dealt with would be fired from a McDonalds because of their poor customer service skills - yet here they are, making a good living at a prestigius brand dealership.

Seriously, with the experience i'm in the middle of right now - I will never buy another jaguar. I LOVE my car, LOVE it. It's such a pleasure to drive and it's the only car I can honestly say I've ever been truly passionate about - yet, I will never own another. Why? Because of the car? No. Becuse of the higher than average ownership cost? No. Because of the support provided by the dealers? Yep.

Arghhhhh..

BB