F-Pace (X761) / C-X17 2016 - Onwards

No volume on navigation system

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Old Nov 11, 2021 | 03:42 PM
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Default No volume on navigation system

I have a 2018 F-Pace that I cannot make the volume work in the navigation system.
I even left the car at a Jaguar dealership for a whole day and no matter how many times they reset and tried to upgrade the system ther was no result.
Anyone else have this problem?
 
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Old Nov 12, 2021 | 09:25 PM
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Try this tips from previous post.
https://www.jaguarforums.com/forum/f...idance-226924/
 
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Old Dec 11, 2021 | 05:19 PM
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A bit slow to the party, but below are a few possibilities. I'd hope the dealer would have covered these, but we've learned that's not always a safe assumption:

There is a "Mute" capability in the Setting menu, so make sure it's not on.
To adjust the volume for Nav, turn the volume knob WHILE the Nav it talking.
(Yes, that's a bit tricky when there's no volume to start with, but play with it as you're approaching a turn and the system should be talking.)
If the issue is not when you're using the Jaguar Navigation, but using CarPlay/Waze, there was a software bug that caused this, now fixed in the latest OTA update (21B...).
(The workaround, before the patch, was to click on the Mode button on the Steering Wheel to manually force the sound from JLR to CarPlay and back.)
 
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Old Dec 12, 2021 | 03:52 AM
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There is an update S21 "B" that needs to be applied.
Unfortunately my new to me Pace has a bad TCU which is preventing WiFI and OTA updates.
 
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Old Dec 16, 2021 | 03:03 AM
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Just for giggles we tried connecting to my WiFi at work and it actually worked. Downloaded and updated the audio to S21B. Voice guidance now works.
 
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