F-Pace (X761) / C-X17 2016 - Onwards

Rear Hatch not power closing

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Old Mar 17, 2024 | 03:30 PM
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Default Rear Hatch not power closing

I have a 2020 Jaguar F Pace that will not power close when hitting any button, hearing 3 beeps. It will close manually fine and open when hitting the buttons.

I tried new power struts that did not work. Disconnected battery and did not work

I disconnected the RTGM rear trunk gate module and reconnected. Things seamed to cycle through however, when I go to close at first point of reconnecting it acts like it still wants to open. Then after that just the 3 beeps
 
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Old Mar 18, 2024 | 09:53 AM
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If your vehicle's tailgate is equipped with an anti-trap sensor (like in majority of modern cars has anti-trap sensors on power windows), that's the first thng I'm going to look at. If it does, it needs to be reset. Did the tailgate hit an obstacle while it's automatically closing? Or the tailgate is out of alignment. I believe the 3 beeps is an error code
 

Last edited by 2018XF25T; Mar 18, 2024 at 10:16 AM.
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Old Mar 18, 2024 | 10:06 AM
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Originally Posted by 2018XF25T
If your vehicle is equipped with an anti-trap sensor (like in majority of modern cars has anti-trap sensors on power windows), that's the first thng I'm going to look at. If it does, it needs to be reset. Did the hatch hit an obstacle while it's automatically closing?
No obstacle, it's giving me the 3 beeps and doing nothing
 
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Old Mar 18, 2024 | 10:45 AM
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Try this from Discovery Forum. Pay attention to the comments of "OKDiscovery".
https://www.discoverysport.net/threa...closing.14484/
 
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Old Mar 18, 2024 | 11:05 AM
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Originally Posted by 2018XF25T
Try this from Discovery Forum. Pay attention to the comments of "OKDiscovery".
https://www.discoverysport.net/threa...closing.14484/
tried the pencil trick and still nothing. Getting the 3 beeps and not closing
 
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Old Mar 28, 2024 | 08:37 AM
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You can guess ........ or you can diagnose.

There's several pages of Bxxxx-yy (Body) error codes listed in the Workshop Manual for tailgate issues. It's one of those faults where a JLR Pathfinder session is the only logical way to troubleshoot.

Graham
 
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Old Apr 12, 2024 | 12:33 PM
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Originally Posted by GGG
You can guess ........ or you can diagnose.

There's several pages of Bxxxx-yy (Body) error codes listed in the Workshop Manual for tailgate issues. It's one of those faults where a JLR Pathfinder session is the only logical way to troubleshoot.

Graham
took it to dealer and they replaced the struts, pinch strips, and rtgm. Had to contact Jaguar support they said the tailgate is out of alignment and needed to be taken to body shop.
 
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Old Apr 13, 2024 | 08:36 AM
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Originally Posted by Retuask
took it to dealer and they replaced the struts, pinch strips, and rtgm. Had to contact Jaguar support they said the tailgate is out of alignment and needed to be taken to body shop.
I hope they mean adjustment rather than it's distorted.

There's a lot in the Workshop Manual on panel alignment in general and tailgate in particular. The main indicator appears to be this gap:





More detailed checks are described after body repairs:





Nothing there you can't measure yourself to get a true understanding of the situation before the dealer begins a tale of woe.

Graham
 
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Old Apr 13, 2024 | 08:54 AM
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Originally Posted by GGG
I hope they mean adjustment rather than it's distorted.

There's a lot in the Workshop Manual on panel alignment in general and tailgate in particular. The main indicator appears to be this gap:





More detailed checks are described after body repairs:





Nothing there you can't measure yourself to get a true understanding of the situation before the dealer begins a tale of woe.

Graham
it is definitely off at a & b about 1.5-2 cm
 
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Old Apr 13, 2024 | 05:17 PM
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Centimetres!

Graham
 
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Old Apr 13, 2024 | 05:36 PM
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Originally Posted by GGG
Centimetres!

Graham
bad typing its off 1.5 mm between the two sides.

would this cause the 3 beeps and not closing?
 
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Old Apr 17, 2024 | 07:45 AM
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Looking through the tailgate information in the Workshop Manual, it appears alignment is absolutely critical so the error sound doesn't surprise me.

Graham
 
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