Just got this from Jaguar today, affects my 2017 F-Type. So apparently as previously discussed, no option is available. You're just out!

Thank you for choosing Jaguar. As part of our Customer First commitment, we would like to inform you of upcoming U.S. automotive and telecommunications industry changes, which will impact connected car features on many vehicles, and our plans to minimize the impact on your Jaguar.

U.S. Telecommunication providers are discontinuing 3G cellular network and transitioning to 4G and 5G. Your vehicle, like millions of others built at that time, utilize the available-at-the time 3G cellular network to provide a variety of phone-based connected features, such as emergency calling and stolen vehicle tracking. As a result of the 3G discontinuation, Jaguar will be providing a new cellular service to be able to maintain important features. Other features unfortunately will no longer function. Please see below for the details for your vehicle.

Connected Car Services able to be continued: Emergency and breakdown call - Stolen Vehicle Tracking -InControl Remote & Protect* -
Remote climate, beep & flash, unlock/ lock vehicle, vehicle location, journey tracking, fuel level, vehicle status

Inactive features effective February 22, 2022: - Commute Mode, Fuel Prices, Arrival Mode with Street View Imagery, Parking information, Live search, Route Planner, Sharing ETA, Web Browser, Live App, Wi‑Fi Hotspot.
Once again, we thank you for being a valued customer. If you have any questions in connection with the above, please contact us at 1‑800‑452‑4827.

 

Its not quite clear from that what has to be done to maintain the services they say will continue. Its not magic, if they lose the 3G connection is has to go over something. I hope they aren't downgrading it to 2G, because some of those networks are still up, for a little while anyway.

Honestly, I'm surprised they are saying they can continue with those services. To me, those are the most important ones. How many people really use a Web Browser on their car?

 

According to the article below Jaguar is moving to T-Mobile's 2G network for those impacted by the shutdown of 3G. This is a short-term solution as that network is slated to shut down at the end of 2022.

https://www.msn.com/en-us/money/comp...?ocid=BingNews

 

Does this mean that your car cannot connect to your phone???

 

Inside the car, the connection is Bluetooth or for music I belive can be directly wired and that is not changing.....what is changing is the "in control" and "app" stuff....I for one think Jaguar is doing this as best they can and am glad to hear remote start is still going to work.

 

Thanks. That's really not too bad then. Yes remote start is a huge plus

 

Well, now I'm not sure what's going to happen for me. I've got a 2018 and never got any notice about the shutdown, so I figured I wasn't affected. However, the other day the car started asking me to "Sign in" to the navigation system again, so I thought "uh oh". Today I tried doing the Sign In, and it worked, however the status icon on the screen says "3G".

So I still have no idea if my car is going to be affected, but now I'm a lot more concerned that it will be. The Jaguar FAQ site just says under the "how do I know if I'm affected" answer that affected owners would be notified. Why don't I trust that?

 

Doesn't that icon (top left of the screen?) show the status of the user SIM, not the car's embedded one? My MY18 shows 4G as that's the user SIM I have, so the car can handle 4G on the user SIM.

 

That's possible. That "user" SIM came with car, so now I'm wondering exactly what the user SIM controls and what could get messed up if I changed it. I'll have to do some digging.

 

I was at my dealership today and asked about the end of 3G and my 2016 F-Type. I was told that JLR has moved to the 2G network for now and is working on a fix when that goes away. We'll see.

 

AIUI, the embedded SIM handles stuff like InControl and SOTA updates, while the user SIM does user-demanded stuff that Jaguar can't (reasonably) be expected to pay for - additional satnav stuff, internet access, etc (see the nav settings menu to see which potentially uses lots of data).

 

The user SIM is used for updates to the Live app and any information displayed in the Live app. The user SIM that came with my car has reached its data limit. When I try to view anything in the Live app it informs me my data limit has been reached.

 

Does the user SIM provide connectivity for navigation traffic updates and real-time searching or is that done with the embedded SIM? What about the satellite image maps for the navi (as that must take a lot of data)?

 

The info doesn't say navigation will be effected, but that has to be effected right? The car can have the maps in its hard drive, but there has to be a signal sent out for your location.

 

My 2021 F Type has never been able to make a connection to the internet via the navigation system. I refused to allow the Jaguar service department to start to tear apart the interior to trouble shoot and repair the problem.

However, the navigation system still works fine. But without making an internet connection I cannot download any map updates, I don't get real time traffic updates and the satellite view option. The Jaguar In Control remote lock/unlock and remote start features through my Android phone work fine as does the vehicle status data feature. So maybe In Control is not dependent upon an internet connection ?

If I really need navigation outside of the factory system I can always use those apps like WAZE or Google maps through my phone and the Android Auto and screen mirroring features.

 

OK...help me out

my understanding is that GPS Navigation systems (Global Positioning Satellites) work DIRECTLY from the Sputniks crowding the skies above us.
None of my stand-alone Sat/Navs (dating from 2005) needed internet. They contain map data in their memory.

Phone nav apps display position on downloaded maps of the area you are traveling in, then GPS to locate your phone (and thus, YOU). Unless you save map data to your phone's memory, they need to update the maps via CELL data (or WiFi, if that is how you have your app set up).

Doesn't our in-car navigation system contain all the maps for a given large region...which is why we need to update them? (You might need internet for THAT)

 

So to confirm: your phone will stick connect via Bluetooth to your car?

 

Yes, this has nothing to do with that. This is about the cars ability to communicate for things like emergency roadside assistance, InControl app support (i.e. Remote Start).

 

Bluetooth still works and you can use it to wirelessly connect to your phone for calls & music. Wifi still works and you can connect the car to the internet through home/business networks, or by setting up your phone as a hotspot. In the later case, the car will use the phone's data plan, but not need its own. JLR communications is quick to point out that the availability of Carplay help mitigate the impact (while ignoring that many of us were charged for that capability).

Basic navigation still works, using maps loaded into the car and satellite. But, additional information, like realtime traffice, gas stations, route planning, ETC sharing, are all lost. Map updates can still be made via computer download/USB; they never used the car's sim.

The car has a second sim connection that is exclusively JLR's. It emergency/theft purposes only - not entertainment and ICTP functions. That second connection is also affected by the 3G shutdown, but JLR is putting a patch in place to connect through the older 2G network. It's not a very robust connection and will also sunset at the end of the year.

What happens next is TBD, but it seems clear that JLR isn't planning to replace the telemetric units ones that are 4G or 5G capable.

Oh, and getting or not getting a letter doesn't mean anything. I'm an original MY17 owner and still have gotten one.

 

That's the user SIM, the embedded one is for InControl use, AIUI. Jaguar won't pick up the tab for your "extravagant" internet use!
I think the map data is all stored in the car, which is why the files are so big to download.