Hi New2Jag

I have also PM'd you regarding your concern.

I look forward to hearing from you.

Thanks

Ryan

 

@Ryan.

Buzzing from the left hand door is also a problem on the basic UK system, requiring the dealer to install foam and/or felt tape.

Yes, this stopped it vibrating, and yes, it is a big speaker in there. But: given that this appears to be a not uncommon problem, there needs to be some evidence that JLR care enough to fix the design or assembly flaw that causes it, and not just fob off existing customers with instructions to go and see the dealer. The dealer did not make the car, so unless you're paying them to fix it, why would they want to pay for JLR's mistake?

Internet forums and social media are a double edged sword...

 

Its hard to answer this question without addressing some technical issues and it is not a straight-forward answer.

But are you referring to vinyl vs a wav file? If so a wav file will have superior fidelity. Vinyl doesn't deal with the very low and high frequencies that well as a physical format. You certainly can hear the difference.

However you must consider that vinyl is usually mastered at 24-bit by a mastering engineer using high end analog hardware (eq's,compressors, saturators etc.) Since vinyl is a 'premium' product these days it makes no sense to do a cheap mastering job.

Digital format music, depending on the source may or may not be mastered by same said engineer, could be mastered by the producer himself or his buddy for $20 with a cracked copy of izotope Ozone set to a preset. Its a minefield. Generally though, pop music and other big brand artists are being mastered by a decent engineer on 'analog hardware' and large pop stars stuff is mixed on analog consoles by a separate engineer before the mastering process.

 

Ryan, thank you for reaching out. I have responded to your PM. My case and many others are well known to JLR CRC for over 14 months now and I have spoken verbally to your colleagues for literally hours and just been fobbed off as far I was concerned. On another board, your colleagues locked a similar thread as they would not listen - whilst never declaring they were moderators or owners of the site. The way this has been handled is appalling!

Two separate dealers on 4 occasions have tried to fix my system! And they made a mess of my 'new' car in the process!

As you can see, nobody on this board is happy being sent to the dealer for tape and foam to be applied to their cars - and it does not fix the problem long term anyhow. This is not an adequate solution and a proper engineering fix is required.

Thanks, Mark.

 

Ryan has reached out to quite a few of us...

...lets see how it's handled.

 

I promised a pic of my setup regarding, a wired connection:



I must buy a black iphone cable. The phone cradle is from proclip

 

Can I get the info that was sent to New2Jag's response from Ryan I am having the same issues and am due for a first service next Thursday. Since they need to keep the car to fix the paint chipping problem I would like to share with them any resolution you mayhave to offer, Thank you

 

Not to keep busting your *****... but Alex... that's a terrible looking setup. At least have someone run the wire through the center console.

 

Hi there - I won't share the specifics of my PM with Ryan but the premise of the email says they've not had enough declared incidents for this to have turned into a TSB. Despite this being the most trafficked thread on every F-Type Forum over the past 14 months across the web by a mile, this issue seems to have missed their 'official' notice.

As a result, and despite the fact that they have had my car for nearly 4 weeks in the shop, scuffed the plates and plastics around the door they keep asking me to allow them to investigate it a 5th time to stuff in more tape and foam. My response is for them to go and investigate on their own cars - mine is not a free of charge engineering prototype. And so we seem to end there...

 

Man I hope so.

I think this issue is quintessentially the biggest complaint any owner has besides not going with the V8 over the S...

 

It doesn't bother me. It can be removed and popped inside the storage compartment at any time. Having the phone right there at my right leg is perfect for glancing at the escort radar app for police reports etc. and changing the music if needs be, but I really don't listen to music much when in the car and if so its mostly Miles, Mingus or Metheny long plays on longer drives

 

Hi all

I and my colleagues have PM'd everybody on this thread who have raised a concern and we are always happy to assist where we can.

As we are aware that concerns may differ between vehicles we would investigate on a case by case basis and the first line of investigation starts with our authorised retailer network. The retailer is able to submit a Quality Report to Jaguar Engineering to highlight individual concerns. Should Engineering receive a certain number of reports over time, detailing the same concern then this would highlight the requirement for further investigation from the manufacturer and potentially a TSB should sufficient concerns be raised.

Currently, we are only aware of isolated concerns of this nature and would advise anyone who is experiencing such concerns to seek the assistance of their Jaguar retailer who will be able to assess their vehicle and report to Jaguar as necessary.

Should any of you require any assistance regarding this issue, please PM me, I will be happy to help.

Regards

Ryan

 

So basically you have yet to sell enough F-Types for the quality reports to hit the threshold.

Fail.

 

@Ryan,
Let me ask for 3 minutes of your time. Please walk across to your PR fleet of F-Types. Pick ANY with a Meridian sound system. Turn on DAB Radio 4, set to anywhere between 30-40 and listen for 5-10 seconds and you'll hear vibrations coming from the left-hand door. Or try anything with a strong mid-range like Ed Sheeran if thats more your thing.

Then please come back to us on the Forum and say its isolated.

Hundred of owners look forward to your experience.

Thanks, Mark.

 

I may have missed it, as I am new to the forum as well as owning a Jaguar, but why doesn't the Meridian team weigh in on the speaker challenge/failure? Are they not the speaker experts? I would be embarassed to read the comments provided on this forum and would think they would have a sense of pride to fix the issue. It also seems to be more than an installation issue... (rattling is one thing, lack of power is totally another). I had my F Type out this weekend and just turned the stereo off as it sounded so bad when I was driving with the top up in colder weather (also need the stereo to cover a few of the other rattles/squeaks coming from the rearview mirror area and/or the front vents)... Don't get me wrong, love the performance etc. that everyone talks about, just surprised by the stereo and a few rattles. Thank you all for your insights. They have all been fun to read (as I am also browsing the positive threads left by all of you)... Hope to connect with some other owners in the area sometime.

 

Took members advice on settings,Meridan etc., and think I'm getting best it will ever be. Before '91 when Nissan put Bose in 300ZX we never expected factory radio to be any thing but stereo. Now I think the manufacturers are over hyping there systems in a tech war. A really top end custom system is at least $4000 today, maybe we need to lower our expectations of a $1200 upgrade to basic system. Over on my Ghibli forum it has been $2000-$4000 to really improve the sound, their system is really bad!

 

Hi there,

Please do escalate your concern with Ryan and please don't accept their usual fob-off of letting the dealer fiddle with your car and stuffing it with tape/foam. The more people on this Forum who drive this collectively will be the only way we get Jaguar to provide a proper TSB modification. As you can see they are doing everything possible to avoid taking responsibility.

Jaguar customer service: "The closer you look, the less you see."

 

Hi

As previously outlined on this thread, to investigate any instance of audio concern on a specific vehicle we would need to investigate each affected vehicle directly to confirm the nature of the concern.

As advised, should you be experiencing a concern, please visit your local Jaguar retailer and PM me with your details should you require any further assistance.

Thank you

Ryan

 

After reading this and the post that Ryan just made, I think he is hampered by the corporate structure. His job is customer satisfaction, but he has to work within the "system". He doesn't have the pull on his own. I think the best thing is to go through the dealer's service department, then escalate to regional service, then notify Ryan of the results if still not satisfied. A one-two combination of dealer/service reports and the customer sat desk should do it if the numbers are sufficient. And please document everything to help Ryan do his job.

(not Ryan)