F Type reliability?

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Apr 11, 2018 | 08:21 AM

#21

FType17

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Joined: Nov 2017

Posts: 926

Likes: 264

From: Connecticut

Quote:

Originally Posted by caviarjag

white plains several years ago (they have since upgraded their facilities) and larchmont most recently. Maybe I will give Darien a shot. Thanks.

Darien, Crest and Fairfield are all great (Eric in Darien, Domenic at Crest and Ted at Fairfield)

Apr 11, 2018 | 08:33 AM

#22

ek993

Senior Member

Joined: Feb 2014

Posts: 772

Likes: 183

From: CT

Quote:

Originally Posted by caviarjag

white plains several years ago (they have since upgraded their facilities) and larchmont most recently. Maybe I will give Darien a shot. Thanks.

White Plains is excellent, speak to Edgar. As you say, they went from a run down service depot to newer facilities a couple of years ago, and will be moving again in June to a new Jaguar / Land Rover combined steel and glass palace. I hope the service doesn't deteriorate as they move into the new Corporate model.

Always had first class service from Darien - although they do appear to be more expensive than White Plains.

Apr 11, 2018 | 07:54 PM

#23

caviarjag

Senior Member

Joined: Jan 2013

Posts: 335

Likes: 55

From: Westchester

Quote:

Originally Posted by ek993

Thanks. Maybe I will give white plains another shot as it's closer. Last time I was there was the old depot. I had to argue to get them to cover broken tabs on my headlights (a well known xf defect at the time) and they gave me a ride to the train in a Volvo wagon that looked like my wife's car after a pack of kids has been in it, spilled some milk, and left in the sun.

Apr 11, 2018 | 09:03 PM

#24

ek993

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Joined: Feb 2014

Posts: 772

Likes: 183

From: CT

Quote:

Originally Posted by caviarjag

That was probably the older very abrupt gentleman, Paul? I got into an argument with him after the original K309 screwed up my exhaust overrun. He is now gone as is the rundown facility shared with Volvo and Subaru, its now a much nicer, albeit temporary facility until they move into the new combined Jag / Land Rover location in June.

Edgar is very customer service focused. Loaners are F Pace / XE's now.