Both radio and navigation stopped working on 2104 F-type S. Cannot get navigation to install and radio and/or cell phone to bind. Car runs and drives no issues. Checked all fuses and battery voltage (12.7 off and 14.? running). Anybody have any ideas where to look?

 

Welcome to the forums MoparJoe,

I've moved your question from General Tech Help to F-Type forum. Members here with the same model will be able to help.

Please follow this link New Member Area - Intro a MUST - Jaguar Forums - Jaguar Enthusiasts Forum to the New Member Area - Intro a MUST forum and post some information about yourself and your vehicle for all members to see. In return you'll get a proper welcome and some useful advice about posting to the forum.

Graham

 

Thank you

 

By "radio" do you mean all audio, or just the radio side (i.e. CD/MP3 play okay)?

 

Yes would say all audio, since I don't use CD or any other means of music, etc.

 

Mine actually just did this today and when I started it back up after about an hour everything worked fine. I googled the issue and it seems pretty common for Jaguars

 

it isn't common except in the case of low battery voltage - which manifests itself in multiple ways. For any electrical misbehaviour the battery is the first suspect. The modules akways need full battery voltage.

 

This happened Monday and I've driven it mutiple times since then and no change. I have not seen issue on google.

 

I did find that somewhere, that's why I checked battery voltage, but it being at 12.7 v when at stand still, I would think its ok. Also this is original battery and therefore 6 years old. But battery voltage seems good and charging rate is good!

 

As reported elsewhere (I think it's under "Wish Me Luck"), my nav. stopped working for approx. six weeks and then mysteriously began working again. However, when I took the car in for the infotainment system update the update would not take after multiple attempts so they replaced the Infotainment Master Controller (IMC) and everything has worked fine to date.
Just FYI as it may not be pertinent to your issue.

 

Did you try fully disconnecting the battery for a couple of minutes and then reconnecting. Sometimes the modules can 'crash' and that can reset them

 

6 year old battery? The battery is the first thing I would replace. 6 years is a LONG time even if you baby (trickle charger) your battery. I think it is the cheapest of the likely culprits. Many of my electronics were messed up on low battery and improved with replacement with battery. Good luck!

 

No, not sure if there is a dealer/code that must be entered after a battery replacement that I may not be able to clear! I've read this elsewhere, but not sure if its true. That's why I measured voltage of battery, 12.8 volts not running and over 14 when running. These are same for both batteries. Of course both are interconnected anyway. Do you know if the small battery can be disconnected without causing issues. I think this battery is used to restart car in economy mode?

 

I think some folks on here have disconnected the small battery as a permanent fix to disable the stop/start. And, AIUI, the small battery isn't used to restart the car, it's used to power the "essential systems" during the stop phase.

 

Great, thanks then that's not the issue. I just realized there are more fuse boxes than I checked and will do these later. If that doesn't fix it, its going to dealer and I'lll have my first big $$$$$ repair.

 

No dealer code. You can disconnect and reconnect. You may have to reset clock and window limits (see manual).

The issue isn't necessarily the battery voltage/power. Just that on occasion the modules in modern cars can crash. Taking off the power for a minute and putting it back on can reset the modules. It's an easy fix to try

And this is the main battery I'm talking about. The other smaller start stop system battery is separate.

 

Finally had some time, disconnected main battery for about 20 minutes and after re-connection nothing's changed. Just thought maybe bothe btteries have to be disconnected to reset modules? Never ending saga!

 

Nup, disconnecting both batteries won't help.
Seems it's something other than the battery but no idea what.
Your batteries are around 6 years old, probably time to replace the main one anyway.

 

Voltage is 12.8 volts, should be plenty. I understand age, but this toy gets little use.

 

I still have 6.5 year old orig. battery in low mileage car. I do trickel charge when I travel but that is it. Usually batteries don't last as long in desert heat unless a specified battery is included. Since my car was originally sold to a dealer in Cleveland I doubt it. I let ther start stop battery go dead a second time at the urging of the forum!